Basex
Encyclopedia
Basex is an IT research
and consulting
firm that focuses on knowledge management
, information management
, and collaboration
issues and technologies within larger organizations. Founded in 1983, it was known as The Basex Group until 2001.
. The divestiture allowed telecommunications companies expand to new fields and to develop and offer more deregulated services which in turn supported the Information Age
and the Knowledge Economy
. Since only the largest companies had, up until that point, had undergone computerization, smaller companies needed advisory services
and guidance as they entered this new era, a role that Basex and other companies would undertake.
, competitive intelligence
, and management consulting
to various companies. The company writes a great deal about information overload
as being a problem for businesses and indicates it focuses on the problem in its research.
Basex primarily focuses on how companies and knowledge workers use knowledge management
and collaboration
technologies and techniques.
Basex says it began concentrating on information overload
in the early 1990s. Basex has undertaken various research studies on the subject and maintains that the problem costs the U.S. economy about $900 billion annually.
(in 2006) questioned certain aspects of Basex's findings on interruptions although both writers acknowledged that the problem of information overload
that Basex was calling attention to was important. Since those two articles appeared, the Wall Street Journal and multiple other publications, including the New York Times, Financial Times
, Die Presse
, and Business Week, along with numerous more specialized publications, have used Basex's research on information overload
as the foundation for a story on information overload
.
Market research
Market research is any organized effort to gather information about markets or customers. It is a very important component of business strategy...
and consulting
Management consulting
Management consulting indicates both the industry and practice of helping organizations improve their performance primarily through the analysis of existing organizational problems and development of plans for improvement....
firm that focuses on knowledge management
Knowledge management
Knowledge management comprises a range of strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences...
, information management
Information management
Information management is the collection and management of information from one or more sources and the distribution of that information to one or more audiences. This sometimes involves those who have a stake in, or a right to that information...
, and collaboration
Collaborative software
Collaborative software is computer software designed to help people involved in a common task achieve goals...
issues and technologies within larger organizations. Founded in 1983, it was known as The Basex Group until 2001.
History
Basex, which was founded in 1983 as The Basex Group, first started by advising companies on how to understand and leverage the newly-deregulated telecommunications environment that came about as a result of the Bell System divestitureBell System divestiture
The Bell System divestiture, or the breakup of AT&T, was initiated by the filing in 1974 by the U.S. Department of Justice of an antitrust lawsuit against AT&T. The case, United States v...
. The divestiture allowed telecommunications companies expand to new fields and to develop and offer more deregulated services which in turn supported the Information Age
Information Age
The Information Age, also commonly known as the Computer Age or Digital Age, is an idea that the current age will be characterized by the ability of individuals to transfer information freely, and to have instant access to knowledge that would have been difficult or impossible to find previously...
and the Knowledge Economy
Knowledge economy
The knowledge economy is a term that refers either to an economy of knowledge focused on the production and management of knowledge in the frame of economic constraints, or to a knowledge-based economy. In the second meaning, more frequently used, it refers to the use of knowledge technologies to...
. Since only the largest companies had, up until that point, had undergone computerization, smaller companies needed advisory services
Industry analyst
An industry analyst performs primary and secondary market research within an industry such as information technology, consulting or insurance. Analysts assess sector trends, create segment taxonomies, size markets, prepare forecasts, and develop industry models...
and guidance as they entered this new era, a role that Basex and other companies would undertake.
Research
Basex provides market researchMarket research
Market research is any organized effort to gather information about markets or customers. It is a very important component of business strategy...
, competitive intelligence
Competitive intelligence
A broad definition of competitive intelligence is the action of defining, gathering, analyzing, and distributing intelligence about products, customers, competitors and any aspect of the environment needed to support executives and managers in making strategic decisions for an organization.Key...
, and management consulting
Management consulting
Management consulting indicates both the industry and practice of helping organizations improve their performance primarily through the analysis of existing organizational problems and development of plans for improvement....
to various companies. The company writes a great deal about information overload
Information overload
"Information overload" is a term popularized by Alvin Toffler in his bestselling 1970 book Future Shock. It refers to the difficulty a person can have understanding an issue and making decisions that can be caused by the presence of too much information...
as being a problem for businesses and indicates it focuses on the problem in its research.
Basex primarily focuses on how companies and knowledge workers use knowledge management
Knowledge management
Knowledge management comprises a range of strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences...
and collaboration
Collaborative software
Collaborative software is computer software designed to help people involved in a common task achieve goals...
technologies and techniques.
Basex says it began concentrating on information overload
Information overload
"Information overload" is a term popularized by Alvin Toffler in his bestselling 1970 book Future Shock. It refers to the difficulty a person can have understanding an issue and making decisions that can be caused by the presence of too much information...
in the early 1990s. Basex has undertaken various research studies on the subject and maintains that the problem costs the U.S. economy about $900 billion annually.
Criticism
Two articles in the Wall Street Journal (in 2008) and SlateSlate (magazine)
Slate is a US-based English language online current affairs and culture magazine created in 1996 by former New Republic editor Michael Kinsley, initially under the ownership of Microsoft as part of MSN. On 21 December 2004 it was purchased by the Washington Post Company...
(in 2006) questioned certain aspects of Basex's findings on interruptions although both writers acknowledged that the problem of information overload
Information overload
"Information overload" is a term popularized by Alvin Toffler in his bestselling 1970 book Future Shock. It refers to the difficulty a person can have understanding an issue and making decisions that can be caused by the presence of too much information...
that Basex was calling attention to was important. Since those two articles appeared, the Wall Street Journal and multiple other publications, including the New York Times, Financial Times
Financial Times
The Financial Times is an international business newspaper. It is a morning daily newspaper published in London and printed in 24 cities around the world. Its primary rival is the Wall Street Journal, published in New York City....
, Die Presse
Die Presse
Die Presse is an Austrian daily newspaper based in Vienna. It was founded in 1946 by World War II resistance fighter Ernst Molden and stands in tradition of the Viennese newspapers "Die Presse" and "Neue Freie Presse" . The paper covers general news topics...
, and Business Week, along with numerous more specialized publications, have used Basex's research on information overload
Information overload
"Information overload" is a term popularized by Alvin Toffler in his bestselling 1970 book Future Shock. It refers to the difficulty a person can have understanding an issue and making decisions that can be caused by the presence of too much information...
as the foundation for a story on information overload
Information overload
"Information overload" is a term popularized by Alvin Toffler in his bestselling 1970 book Future Shock. It refers to the difficulty a person can have understanding an issue and making decisions that can be caused by the presence of too much information...
.
Competitors
- AMR ResearchAMR ResearchAMR Research, Inc. was an independent research firm, sold to Gartner Research for $64 million in 2009, which focused on the global supply chain and its supporting technologies...
- Aberdeen GroupAberdeen GroupAberdeen Group Inc. is a provider of fact-based research helping organizations and individuals make better business decisions. Founded in 1988, Aberdeen Group tries to understand the implications and results of process innovation, methodology advancements, technology deployments, and business...
- ABI Research
- Forrester ResearchForrester ResearchForrester Research is an independent technology and market research company that provides its clients with advice about technology's impact on business and consumers. Forrester Research has five research centers in the US: Cambridge, Massachusetts; New York, New York; San Francisco, California;...
- Frost & SullivanFrost & SullivanFrost & Sullivan, Inc. is an American firm which provides market research & analysis, growth strategy consulting and corporate training services. Its headquarters are located in San Antonio, Texas, with offices in over 20 countries across the world....
- GartnerGartnerGartner, Inc. is an information technology research and advisory firm headquartered in Stamford, Connecticut, United States. It was known as GartnerGroup until 2001....
- IDCInternational Data CorporationInternational Data Corporation is a market research and analysis firm specializing in information technology, telecommunications and consumer technology. IDC is a subsidiary of International Data Group...
- Nemertes ResearchNemertes ResearchNemertes Research is a research-advisory firm that specializes in analyzing and quantifying the business value of emerging technologies headquartered in Mokena, Illinois...
- Yankee GroupYankee GroupYankee Group, a Massachusetts company, sells advice and market-research information relating to information technology.-History:Founded in 1970, the Yankee Group emerged as the first independent technology research and consulting firm...