Intelligent despatch is a term used to describe an artificial intelligence

Artificial intelligence

Artificial intelligence is the intelligence of machines and the branch of computer science that aims to create it. AI textbooks define the field as "the study and design of intelligent agents" where an intelligent agent is a system that perceives its environment and takes actions that maximize its...

 system, that automates and controls the allocation of resources for services. Applications range from courier

Courier

A courier is a person or a company who delivers messages, packages, and mail. Couriers are distinguished from ordinary mail services by features such as speed, security, tracking, signature, specialization and individualization of express services, and swift delivery times, which are optional for...

 services to taxi

Taxicab

A taxicab, also taxi or cab, is a type of vehicle for hire with a driver, used by a single passenger or small group of passengers, often for a non-shared ride. A taxicab conveys passengers between locations of their choice...

 services to emergency services to repair services to battle

Battle

Generally, a battle is a conceptual component in the hierarchy of combat in warfare between two or more armed forces, or combatants. In a battle, each combatant will seek to defeat the others, with defeat determined by the conditions of a military campaign...

field management. An example of an Intelligent Despatch system is the "Larry" (previously called AIBA for Advanced Information Based Allocation) system pioneered by eCourier

Ecourier

eCourier is a UK courier service.Courier positions are tracked by GPS and an intelligent despatch system assigns orders via GPRS, improving efficiency in a traditional industry. A computer algorithm distributes orders to couriers in real time based on location, traffic, weather, and demand. The...

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