Secret shopper
Encyclopedia
Secret shopper can refer to:
- A store detectiveStore detectiveA store detective is employed to deter and detect theft in retail outlets . The term is no longer frequently used in the retail industry. More common terms today with major retailers are Loss Prevention Agent, Detective or Investigator and Asset Protection Officer or Investigator...
hired by stores to pretend they are shopping but really watch for shoplifters - A mystery shopper sent to a store to evaluate its employees, customer service, and the like