M. Lynne Markus
Encyclopedia
M. Lynne Markus has made fundamental contributions to the study of enterprise systems and inter-enterprise systems, IT
Information technology
Information technology is the acquisition, processing, storage and dissemination of vocal, pictorial, textual and numerical information by a microelectronics-based combination of computing and telecommunications...

 and organizational change, and knowledge management
Knowledge management
Knowledge management comprises a range of strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences...

. Her early work in these areas has been published in several high-impact peer-reviewed journals, and set the stage for much of the future work in these areas. She is one of the most widely cited researchers in the field of information systems
Information systems
Information Systems is an academic/professional discipline bridging the business field and the well-defined computer science field that is evolving toward a new scientific area of study...

.

Her article The Technology Shaping Effects of E-Collaboration Technologies – Bugs and Features was selected as the best article published in 2005 in the International Journal of e-Collaboration
International Journal of e-Collaboration
International Journal of e-Collaboration is a peer-reviewed academic journal that publishes the latest notable findings related to the interdisciplinary field of e-collaboration; a new field that is at the intersection of the fields of computer-human interaction, computer-supported cooperative...

. The article Industry-Wide Information Systems Standardization as Collective Action: The Case of the U.S. Residential Mortgage Industry, which she co-authored, was selected as the paper of the year for 2006 in the journal MIS Quarterly.

Professor Markus is the John W. Poduska, Sr. Chair of Information Management, Bentley University. She was formerly a member of the Faculty of Business at the City University of Hong Kong
City University of Hong Kong
City University of Hong Kong is a comprehensive research university in Hong Kong. It was founded in 1984 as City Polytechnic of Hong Kong and became a fully accredited university in 1994. It has achieved fast growth in recent years and received international recognition for its academic achievements...

 (as Chair Professor of Electronic Business), the Peter F. Drucker Graduate School of Management at Claremont Graduate University
Claremont Graduate University
Claremont Graduate University is a private, all-graduate research university located in Claremont, California, a city east of downtown Los Angeles...

, the Anderson Graduate School of Management (UCLA), and the MIT Sloan School of Management
MIT Sloan School of Management
The MIT Sloan School of Management is the business school of the Massachusetts Institute of Technology, in Cambridge, Massachusetts....

.
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