T. O. Engset
Encyclopedia
Tore Olaus Engset was a Norwegian
Norway
Norway , officially the Kingdom of Norway, is a Nordic unitary constitutional monarchy whose territory comprises the western portion of the Scandinavian Peninsula, Jan Mayen, and the Arctic archipelago of Svalbard and Bouvet Island. Norway has a total area of and a population of about 4.9 million...

 mathematician and engineer who did pioneering work in the field of telephone traffic queuing theory
Queueing theory
Queueing theory is the mathematical study of waiting lines, or queues. The theory enables mathematical analysis of several related processes, including arriving at the queue, waiting in the queue , and being served at the front of the queue...

.

Engset got a M.Sc. in physics and mathematics (1894) at University of Oslo
University of Oslo
The University of Oslo , formerly The Royal Frederick University , is the oldest and largest university in Norway, situated in the Norwegian capital of Oslo. The university was founded in 1811 and was modelled after the recently established University of Berlin...

, after which he
worked at Televerket
Televerket
Televerket is the name of two government telecommunications agencies:*Televerket , former name of Swedish company Telia, later merged to TeliaSonera.*Televerket, former name of Norwegian company Telenor...

 as office worker, traffic analyst and later director general
Director-general
The term director-general is a title given the highest executive officer within a governmental, statutory, NGO, third sector or not-for-profit institution.-European Union:...

 (1921-22, 1930-35).

He developed the Engset formula (1915) before the breakthroughs of
A. K. Erlang (1917). His 1915 manuscript "Om beregningen av vælgere i et automatisk telefonsystem" (1915) was not, however, published until 1918. That work was translated to German as "Die Wahrscheinlichkeitsrechnung zur Bestimmung der Wählerzahl in automatischen Fernsprechämtern", in Elektrotechnische Zeitschrift, Heft 31, 1918. An English translation appeared in Arne Myskja, "On the Calculation of Switches in an Automatic Telephone System" in Telektronikk, 94(2):99-142, 1998.

He also published a work on nuclear physics
Nuclear physics
Nuclear physics is the field of physics that studies the building blocks and interactions of atomic nuclei. The most commonly known applications of nuclear physics are nuclear power generation and nuclear weapons technology, but the research has provided application in many fields, including those...

 (1927): "Die Bahnen und die Lichtstrahlung der Wasserstoffelektronen. Ergänzende Betrachtungen über Bahnformen und Strahlungsfrequenzen" (3 parts) in Annalen der Physik
Annalen der Physik
Annalen der Physik is one of the oldest physics journals worldwide. The journal publishes original, peer-reviewed papers in the areas of experimental, theoretical, applied and mathematical physics and related areas...

, 82 (1927) 1017; 83 (1927) 903; 84 (1927) 880.
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