AOG Desk
Encyclopedia
An AOG Desk is a dedicated aviation
manned logistics
service. The principal aim of AOG Desk personnel is to obtain the supply of components or services for aircraft
in an AOG
(“aircraft on ground”) situation (i.e., in emergency situations where aircraft are grounded due to technical failures) in the shortest possible time. Every airline
has an AOG Desk—a vital requirement to reduce technical delays. It is estimated that an AOG can cost an airline $150,000 per hour . Nearly every supplier in the aviation industry (OEM, distributors, parts dealers, and brokers) also maintains an AOG Desk to service calls from airlines searching for critical parts.
The term "AOG" is universally recognized throughout the airline/aviation industries. Due to the exorbitant cost of an AOG situation, it is common practice for competitive airlines to mutually support each other (sharing spare parts, tools & manpower)to minimize the duration and domino effect
that can occur if an aircraft operator is required to provision their own resources.
Aviation
Aviation is the design, development, production, operation, and use of aircraft, especially heavier-than-air aircraft. Aviation is derived from avis, the Latin word for bird.-History:...
manned logistics
Logistics
Logistics is the management of the flow of goods between the point of origin and the point of destination in order to meet the requirements of customers or corporations. Logistics involves the integration of information, transportation, inventory, warehousing, material handling, and packaging, and...
service. The principal aim of AOG Desk personnel is to obtain the supply of components or services for aircraft
Aircraft
An aircraft is a vehicle that is able to fly by gaining support from the air, or, in general, the atmosphere of a planet. An aircraft counters the force of gravity by using either static lift or by using the dynamic lift of an airfoil, or in a few cases the downward thrust from jet engines.Although...
in an AOG
Aircraft on ground
"Aircraft on Ground" ' is a term in aviation maintenance indicating that a problem is serious enough to prevent an aircraft from flying. Generally there is a rush to acquire the parts to put the aircraft back into service, and prevent further delays or cancellations of the planned itinerary...
(“aircraft on ground”) situation (i.e., in emergency situations where aircraft are grounded due to technical failures) in the shortest possible time. Every airline
Airline
An airline provides air transport services for traveling passengers and freight. Airlines lease or own their aircraft with which to supply these services and may form partnerships or alliances with other airlines for mutual benefit...
has an AOG Desk—a vital requirement to reduce technical delays. It is estimated that an AOG can cost an airline $150,000 per hour . Nearly every supplier in the aviation industry (OEM, distributors, parts dealers, and brokers) also maintains an AOG Desk to service calls from airlines searching for critical parts.
The term "AOG" is universally recognized throughout the airline/aviation industries. Due to the exorbitant cost of an AOG situation, it is common practice for competitive airlines to mutually support each other (sharing spare parts, tools & manpower)to minimize the duration and domino effect
Domino effect
The domino effect is a chain reaction that occurs when a small change causes a similar change nearby, which then will cause another similar change, and so on in linear sequence. The term is best known as a mechanical effect, and is used as an analogy to a falling row of dominoes...
that can occur if an aircraft operator is required to provision their own resources.