The Association of Residential Letting Agents (ARLA) is a professional organisation for residential lettings companies in the United Kingdom.

ARLA was formed in 1981 and has grown as the residential lettings market in the UK has expanded through the popularity of Buy to let

Buy to let

Buy-to-let is a British phrase referring to the purchase of a property specifically to let out. A buy to let mortgage is a mortgage specifically designed for this purpose....

investment. It is the professional and regulatory body for letting agents in the UK.

Membership

ARLA has 3,500 member offices throughout the UK including large multi-branch national companies as well as the smaller single office practices. Membership is achieved only by agents who demonstrate that they have a thorough knowledge of their profession and that they conduct their business according to current best management practice.

Members of ARLA must follow a Code of Conduct.

Complaints/Discipline

The Association has its own complaints and disciplinary procedures so that any dispute is dealt with efficiently and fairly. Where necessary, suitable sanctions are imposed on the member.

External links

• Association of Residential Letting Agents (ARLA)
• PropertyLive homepage