Avaya
Overview
Information technology
Information technology is the acquisition, processing, storage and dissemination of vocal, pictorial, textual and numerical information by a microelectronics-based combination of computing and telecommunications...
and telecommunications company that is a global
Multinational corporation
A multi national corporation or enterprise , is a corporation or an enterprise that manages production or delivers services in more than one country. It can also be referred to as an international corporation...
provider of business communications systems. The international head quarters is in Basking Ridge, New Jersey
Basking Ridge, New Jersey
- Demographics :As Basking Ridge is not an independent municipality, the following demographic data is based on the United States Census Bureau figures for the ZIP Code Tabulation Area for the 07920 ZIP Code...
, United States
United States
The United States of America is a federal constitutional republic comprising fifty states and a federal district...
. The company provides contact centers
Contact centre (business)
A contact centre is a facility used by companies to manage all client contact through a variety of mediums such as telephone, fax, letter, e-mail and increasingly, online live chat....
, networking
Computer network
A computer network, often simply referred to as a network, is a collection of hardware components and computers interconnected by communication channels that allow sharing of resources and information....
, unified communications
Unified communications
Unified communications is the integration of real-time communication services such as instant messaging , presence information, telephony , video conferencing, data sharing , call control and speech recognition with non-real-time communication services such as unified...
, and video
Video
Video is the technology of electronically capturing, recording, processing, storing, transmitting, and reconstructing a sequence of still images representing scenes in motion.- History :...
products (integrated hardware and software) solutions and services.
In July and August 2000 interviews reported that Avaya Communications would be created on 1 October 2000 when the unified communications and call center businesses left Lucent Technologies Inc.
Lucent Technologies
Alcatel-Lucent USA, Inc., originally Lucent Technologies, Inc. is a French-owned technology company composed of what was formerly AT&T Technologies, which included Western Electric and Bell Labs...
or Lucent enterprises.
