Bigflix
Encyclopedia
BIGFlix, a part of Reliance BIG Entertainment (A Reliance ADAG Venture) is the largest Video-on-Demand and currently the largest online - offline movie rental service in India. As of November 2011, BigFlix has shut down it's DVD rental division and will only offer streaming movies. The decision was taken abruptly and has resulted in widespread customer dissatisfaction. The call center has apparently been shut down and the only way to contact anyone is thru email. BigFlix has offered existing customers a chance to ask for a refund of their membership fees, but has not set any date when they would be processing it. They have also offered existing customers a set of 25 DVDs if they don't seek a refund. Looking at the comments on the facebook page of BigFlix [www.facebook.com/Bigflix], some customers have received DVDs which are scratched, movies they have already viewed or would never like to view.

How it works

BIGFlix currently has over 15,000 movie titles to choose from, both Indian and international. Subscribers can opt for one, two or three discs at a time. Options are available for monthly, quarterly, half yearly and annual subscription. Subscribers can rent movies from a BIGFlix store or queue them up online for free home-delivery. Discs can be returned at any BIGFlix store or via Pick-up requests, through SMS
SMS
SMS is a form of text messaging communication on phones and mobile phones. The terms SMS or sms may also refer to:- Computer hardware :...

, email or telephone.
As of 18th Nov 2011 BigFlix has stopped physical distribution of the discs to home and has switched to online streaming model.

Availability

DVD rentals are only available in India. However users worldwide, can download titles. Payments for these can be made though credit card, ITZCash or by cash.

Competitors

There are several other online DVD rental services in India, all running their own delivery systems and logistics. Unlike online DVD rental companies in other countries, online DVD rental services in India do not use the postal service as a means of delivery or exchange (e.g., Netflix
Netflix
Netflix, Inc., is an American provider of on-demand internet streaming media in the United States, Canada, and Latin America and flat rate DVD-by-mail in the United States. The company was established in 1997 and is headquartered in Los Gatos, California...

). India's first online DVD rental service Clixflix started in 2004, and was followed by several others such as SeventyMM
Seventymm
' is an Indian online shopping company offering exclusive range ofmovie merchandise,apparel,electronic gadgets, fashion accessories,footwear,home accessories, jewellery,watches,home decor, kitchen appliances ,kids stuff , movie DVDs and other life style products.The company was initially into...

, EZEVID, MovieMart, Madhouse
Madhouse
Madhouse may refer to:* Madhouse is a colloquial term for a psychiatric hospital or other mental institution* Madhouse is the nickname given to Double One in darts- Films :* Madhouse , a 1974 film featuring Vincent Price...

, Cinebox
Cinebox
The Cinebox was a coin operated Italian 16mm film projector juke box type machine invented in 1959 that appared in Europe to rival the French made Scopitone that appeared in 1960.The Cinebox was manufactured in Rome by Ottico Meccanica Italiana....

, CineSprite, CatchFlix, HindiFlix, HomeView in no particular order. Madhouse and Seventymm have merged and the combine is now known as Seventymm. HindiFlix is based in the United States and only serves customer within the USA.

The model has been tweaked in India to suit the local market place. For example, Cinebox serves only the city of Ahmedabad
Ahmedabad
Ahmedabad also known as Karnavati is the largest city in Gujarat, India. It is the former capital of Gujarat and is also the judicial capital of Gujarat as the Gujarat High Court has its seat in Ahmedabad...

.

External links

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