Brenda Jean Patrick
Encyclopedia
Brenda Jean Patrick is a Texas
-based educational consultant
primarily known for her position within the educational community that student
s and parent
s are customer
s that the educational system must serve.
Patrick first received public attention during her tenure as a master consultant with the Region 10 Education Service Center, where she was one of the first consultants to bring the concept of customer care to school district
s in Texas. This work has resulted in heightened awareness among school administrators of the need to strengthen the lines of communication
with parents, businesses and the community in order to increase student achievement in all areas of academic endeavor. These programs utilize customer care strategies and techniques that have been effective for companies in industries serving large numbers of customers.
Patrick attended Texas A&M University
, Commerce, Texas
, where she received her Bachelor of Science
in 1981 in Elementary Education with a History
minor. In 1984, Patrick received her Masters of Science, Professional Supervisor Certificate and her Mid-Management Administrator Certificate.
Patrick was named the 2007 Texas Educational Support Staff Association (TESA) Administrator-of-the-Year. She has served as Board Member for Friends of Texas Public Schools as well as Advisory Board Member for the Texas Educational Support Staff Association.
Texas
Texas is the second largest U.S. state by both area and population, and the largest state by area in the contiguous United States.The name, based on the Caddo word "Tejas" meaning "friends" or "allies", was applied by the Spanish to the Caddo themselves and to the region of their settlement in...
-based educational consultant
Educational consultant
An educational consultant is an independent consultant who helps parents/students and organizations with educational planning. They are classed as "educational, vocational, and school counselors." Educational Consultants, however, are normally self-employed , while school counselors are employed...
primarily known for her position within the educational community that student
Student
A student is a learner, or someone who attends an educational institution. In some nations, the English term is reserved for those who attend university, while a schoolchild under the age of eighteen is called a pupil in English...
s and parent
Parent
A parent is a caretaker of the offspring in their own species. In humans, a parent is of a child . Children can have one or more parents, but they must have two biological parents. Biological parents consist of the male who sired the child and the female who gave birth to the child...
s are customer
Customer
A customer is usually used to refer to a current or potential buyer or user of the products of an individual or organization, called the supplier, seller, or vendor. This is typically through purchasing or renting goods or services...
s that the educational system must serve.
Patrick first received public attention during her tenure as a master consultant with the Region 10 Education Service Center, where she was one of the first consultants to bring the concept of customer care to school district
School district
School districts are a form of special-purpose district which serves to operate the local public primary and secondary schools.-United States:...
s in Texas. This work has resulted in heightened awareness among school administrators of the need to strengthen the lines of communication
Communication
Communication is the activity of conveying meaningful information. Communication requires a sender, a message, and an intended recipient, although the receiver need not be present or aware of the sender's intent to communicate at the time of communication; thus communication can occur across vast...
with parents, businesses and the community in order to increase student achievement in all areas of academic endeavor. These programs utilize customer care strategies and techniques that have been effective for companies in industries serving large numbers of customers.
Patrick attended Texas A&M University
Texas A&M University
Texas A&M University is a coeducational public research university located in College Station, Texas . It is the flagship institution of the Texas A&M University System. The sixth-largest university in the United States, A&M's enrollment for Fall 2011 was over 50,000 for the first time in school...
, Commerce, Texas
Commerce, Texas
Commerce is a city in Hunt County, Texas, United States, located in rural East Texas. The population was 7,669 at the 2000 census, however recent growth and its proximity to Interstate 30 and the eastern Metroplex has put the population around 9750...
, where she received her Bachelor of Science
Bachelor of Science
A Bachelor of Science is an undergraduate academic degree awarded for completed courses that generally last three to five years .-Australia:In Australia, the BSc is a 3 year degree, offered from 1st year on...
in 1981 in Elementary Education with a History
History
History is the discovery, collection, organization, and presentation of information about past events. History can also mean the period of time after writing was invented. Scholars who write about history are called historians...
minor. In 1984, Patrick received her Masters of Science, Professional Supervisor Certificate and her Mid-Management Administrator Certificate.
Patrick was named the 2007 Texas Educational Support Staff Association (TESA) Administrator-of-the-Year. She has served as Board Member for Friends of Texas Public Schools as well as Advisory Board Member for the Texas Educational Support Staff Association.