Child Exploitation Tracking System
Encyclopedia
Child Exploitation Tracking System (CETS) is a Microsoft software based solution that assists in managing and linking worldwide cases (across jurisdictions) related to child protection. CETS was developed in collaboration with law enforcement in Canada. Administered by the loose partnership of Microsoft and law enforcement agencies, CETS offers tools to gather and share evidence and information so they can identify, prevent and punish those who commit crimes against children.
of the citizens of the various countries. This included remaining independent of Internet traffic
and any individual user’s computer. Finally, such a solution needed to be global in nature and enable collaboration among nations and agencies. In order to increase the effectiveness of investigators worldwide, such a system would allow law enforcement entities to:
Microsoft has published a detailed marketing and promotional piece that provides a non-critical overview of this effort: About The Microsoft Child Exploitation Tracking System.
A complicating factor across many technology based solutions, the issues and limitations of the CETS software solution are not due to constraints of technology but rather to issues in political/business policies and processes [people]. There is generally inadequate cooperation, communication, and coordination across jurisdictional, law enforcement agency, and political/country boundaries. Microsoft has been an important technology leader in this arena; however, no single Law Enforcement body has demonstrated effective leadership, vision, or ability to address the non-technical challenges facing global/international crimes on the Internet. CETS deployments are truly only useful if they aggregate and share [appropriate] information across organizational and political boundaries. Crimes against children on the Internet span all manner of political and geographical boundaries; to date, all CETS deployments are stand alone systems isolated within their own country (at best) and their own organization (at worst). Law Enforcement investigators generally still communicate among one another through informal channels - many keep in touch through informal Facebook associations, email, and phone (actual voice). The CETS tool has been deployed without a strategy to share data [appropriately] among Law Enforcement and some instances of CETS are used as case/file management tool only and not for the intended advanced sharing and image analytics. In many instances, CETS is deployed where a much more cost effective tool and process could be. The fanfare of high-end technology launches and Microsoft-sponsored marketing/public relations events where CEO Steve Ballmer signs partnership agreements with a political official have grown stale and ring hollow. Many front line investigators stoically worry that limited resources siphoned away for CETS could better serve the front line police work in some other way to solve crimes against children worldwide.
Microsoft has led the deployment of CETS across the globe The breadth approach (many deployments) in which Microsoft is engaged rather than targeted approach (fewer/central) may evidence this fact. The costs of these deployments and tool development are also problematic. Microsoft has invested in excess of USD 12 Million in developing and deploying the tool with extremely short-sighted attempts at a long-term sustainability strategy to support the extant community worldwide. Since CETS is a "shared cost" tool, the recipient Law Enforcement Agency must absorb a share of the costs for deployment and they must sign and pay for a premier service contract with Microsoft. So the overall costs to Law Enforcement worldwide are proportional. The underlying Microsoft business strategy has been to introduce the "premier service offerings" on a smaller scale in order to expand its customer base.
There are no public numbers on the cost/benefit of CETS to Microsoft sales; however, deployments are only increasing, as are costs, and marketing returns are said to be down. CETS has been labeled by "some" senior Microsoft managers and executives as Old News.
• Australia: High Tech Crime Centre
• Brazil: Federal Police
• Canada: Royal Canadian Mounted Police, Toronto Police Services Sex Crime Unit, & Twenty-six other Canadian police services
• Chile: National Investigative Police
• Indonesia: National Police
• Italy: Ministry of Interior and Postal Police
• Romania: National Police
• Spain: Interior Ministry
• United Kingdom: Serious Organized Crime Agency & Child Exploitation and Online Protection Centre
• United States: Department of Homeland Security and Federal Bureau of Investigation
• In Planning for 2010-2011: Poland, Argentina and United Arab Emirates.
to develop such are equally so. "Partnerships take many forms, are inherently complex, and management intensive. Even between similar ICT businesses, they have a high rate of failure. In the early 1990s
, studies by consulting firms McKinsey, Booz Allen Hamilton
, and Dataquest found that half of all such partnerships failed in that they destroyed, rather than added, shareholder value
or ended in dissolution."
Microsoft competitors have stated that such activity unfairly makes inroads into agencies and sectors (i.e. Law enforcement agencies with CETS).
About the CETS partnership
In 2003 Detective Sergeant Paul Gillespie, Officer in Charge of the Child Exploitation Section of the Toronto Police Service's Sex Crimes Unit, made a request directly to Bill Gates, CEO and Chief Architect at Microsoft at the time, for assistance with these types of crimes reference: RCMP Background Due to the nature of these crimes, the response and commitment from Microsoft was a quick, emotional one. Agencies experienced in tracking and apprehending those who perpetrate such crimes were involved in the design, implementation, and policy. The solution needed to assist law enforcement agencies from the initial point of detection, through the investigative phase, to arrest, prosecution, and conviction of the criminal. In addition, it was imperative that the solution adhered to existing rights and civil libertiesCivil liberties
Civil liberties are rights and freedoms that provide an individual specific rights such as the freedom from slavery and forced labour, freedom from torture and death, the right to liberty and security, right to a fair trial, the right to defend one's self, the right to own and bear arms, the right...
of the citizens of the various countries. This included remaining independent of Internet traffic
Internet traffic
-Historical Internet Traffic Growth:Because of the distributed nature of the Internet, there is no single point of measurement for total Internet traffic...
and any individual user’s computer. Finally, such a solution needed to be global in nature and enable collaboration among nations and agencies. In order to increase the effectiveness of investigators worldwide, such a system would allow law enforcement entities to:
- Collect evidence of online child exploitation gathered by multiple law enforcement agencies.
- Organize and store the information safely and securely.
- Search the database of information.
- Securely share the information with other agencies, across jurisdictions.
- Analyze the information and provide pertinent matches.
- Adhere to global software industrySoftware industryThe software industry includes businesses involved in the development, maintenance and publication of computer software using any business model...
standards.
Microsoft has published a detailed marketing and promotional piece that provides a non-critical overview of this effort: About The Microsoft Child Exploitation Tracking System.
A complicating factor across many technology based solutions, the issues and limitations of the CETS software solution are not due to constraints of technology but rather to issues in political/business policies and processes [people]. There is generally inadequate cooperation, communication, and coordination across jurisdictional, law enforcement agency, and political/country boundaries. Microsoft has been an important technology leader in this arena; however, no single Law Enforcement body has demonstrated effective leadership, vision, or ability to address the non-technical challenges facing global/international crimes on the Internet. CETS deployments are truly only useful if they aggregate and share [appropriate] information across organizational and political boundaries. Crimes against children on the Internet span all manner of political and geographical boundaries; to date, all CETS deployments are stand alone systems isolated within their own country (at best) and their own organization (at worst). Law Enforcement investigators generally still communicate among one another through informal channels - many keep in touch through informal Facebook associations, email, and phone (actual voice). The CETS tool has been deployed without a strategy to share data [appropriately] among Law Enforcement and some instances of CETS are used as case/file management tool only and not for the intended advanced sharing and image analytics. In many instances, CETS is deployed where a much more cost effective tool and process could be. The fanfare of high-end technology launches and Microsoft-sponsored marketing/public relations events where CEO Steve Ballmer signs partnership agreements with a political official have grown stale and ring hollow. Many front line investigators stoically worry that limited resources siphoned away for CETS could better serve the front line police work in some other way to solve crimes against children worldwide.
Microsoft has led the deployment of CETS across the globe The breadth approach (many deployments) in which Microsoft is engaged rather than targeted approach (fewer/central) may evidence this fact. The costs of these deployments and tool development are also problematic. Microsoft has invested in excess of USD 12 Million in developing and deploying the tool with extremely short-sighted attempts at a long-term sustainability strategy to support the extant community worldwide. Since CETS is a "shared cost" tool, the recipient Law Enforcement Agency must absorb a share of the costs for deployment and they must sign and pay for a premier service contract with Microsoft. So the overall costs to Law Enforcement worldwide are proportional. The underlying Microsoft business strategy has been to introduce the "premier service offerings" on a smaller scale in order to expand its customer base.
There are no public numbers on the cost/benefit of CETS to Microsoft sales; however, deployments are only increasing, as are costs, and marketing returns are said to be down. CETS has been labeled by "some" senior Microsoft managers and executives as Old News.
Law enforcement partnerships worldwide
A number of law enforcement agencies use or are deploying the CETS tool, these include:• Australia: High Tech Crime Centre
• Brazil: Federal Police
• Canada: Royal Canadian Mounted Police, Toronto Police Services Sex Crime Unit, & Twenty-six other Canadian police services
• Chile: National Investigative Police
• Indonesia: National Police
• Italy: Ministry of Interior and Postal Police
• Romania: National Police
• Spain: Interior Ministry
• United Kingdom: Serious Organized Crime Agency & Child Exploitation and Online Protection Centre
• United States: Department of Homeland Security and Federal Bureau of Investigation
• In Planning for 2010-2011: Poland, Argentina and United Arab Emirates.
Criticisms, ulterior motives, and pitfalls
Donations of software and solutions are problematic and public private partnershipsPublic-private partnership
Public–private partnership describes a government service or private business venture which is funded and operated through a partnership of government and one or more private sector companies...
to develop such are equally so. "Partnerships take many forms, are inherently complex, and management intensive. Even between similar ICT businesses, they have a high rate of failure. In the early 1990s
1990s
File:1990s decade montage.png|From left, clockwise: The Hubble Space Telescope floats in space after it was taken up in 1990; American F-16s and F-15s fly over burning oil fields and the USA Lexie in Operation Desert Storm, also known as the 1991 Gulf War; The signing of the Oslo Accords on...
, studies by consulting firms McKinsey, Booz Allen Hamilton
Booz Allen Hamilton
Booz Allen Hamilton Inc. , or more commonly Booz Allen, is an American public consulting firm headquartered in McLean, Fairfax County, Virginia, with 80 other offices throughout the United States. Ralph Shrader is its Chairman and Chief Executive Officer. The firm was founded by Edwin Booz in...
, and Dataquest found that half of all such partnerships failed in that they destroyed, rather than added, shareholder value
Shareholder value
Shareholder value is a business term, sometimes phrased as shareholder value maximization or as the shareholder value model, which implies that the ultimate measure of a company's success is the extent to which it enriches shareholders...
or ended in dissolution."
Microsoft competitors have stated that such activity unfairly makes inroads into agencies and sectors (i.e. Law enforcement agencies with CETS).