Communications training develops necessary skills for individuals to be effective in business. Effective communication

Communication

Communication is the activity of conveying meaningful information. Communication requires a sender, a message, and an intended recipient, although the receiver need not be present or aware of the sender's intent to communicate at the time of communication; thus communication can occur across vast...

 is vital for the success of personal interactions and for organizational communication

Organizational communication

Organizational communication is a subfield of the larger discipline of communication studies. Organizational communication, as a field, is the consideration, analysis, and criticism of the role of communication in organizational contexts....

. Communication skills are particular to various situations. It is thus imperative to undergo communications training to develop and improve communication skills related to various roles in organizations. Communications training must balance both theoretical and practical skills required for good communication.

Purpose

In organizations, it is necessary to communicate with different sub-groups and overcome difficulties in effective communication. Since each sub-group

Subgroup

In group theory, given a group G under a binary operation *, a subset H of G is called a subgroup of G if H also forms a group under the operation *. More precisely, H is a subgroup of G if the restriction of * to H x H is a group operation on H...

 has a unique sub-culture

Subculture

In sociology, anthropology and cultural studies, a subculture is a group of people with a culture which differentiates them from the larger culture to which they belong.- Definition :...

, an effective communications trainer may assist organizational members in improving communications between sub-groups of the organization. It is necessary to ensure that communication

Communication

Communication is the activity of conveying meaningful information. Communication requires a sender, a message, and an intended recipient, although the receiver need not be present or aware of the sender's intent to communicate at the time of communication; thus communication can occur across vast...

s between individuals the various sub-cultures serve to meet the mission

Mission statement

A mission statement is a statement of the purpose of a company or organization. The mission statement should guide the actions of the organization, spell out its overall goal, provide a path, and guide decision-making...

and goals of the organization. Communications training can assist leaders to develop the ability to perceive how various individuals and subgroups relate to each other and make appropriate interventions.

Types of skill development

• Listening skills
• Influence Skills
• Responding to conflict
• Customer service
• Assertiveness skills
• Negotiation
• Facilitation
• Report writing; business and technical writing
• Public speaking, effective presentation
• speaking skills