Comparison of usability evaluation methods
Encyclopedia
Evaluation Method | Evaluation Method Type | Applicable Stages | Description | Advantages | Disadvantages |
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Think aloud protocol Think aloud protocol Think-aloud protocol is a method used to gather data in usability testing in product design and development, in psychology and a range of social sciences... |
Testing Software testing Software testing is an investigation conducted to provide stakeholders with information about the quality of the product or service under test. Software testing can also provide an objective, independent view of the software to allow the business to appreciate and understand the risks of software... |
Design, coding, testing and release of application | Participants in testing express their thoughts on the application while executing set tasks |
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Remote testing | Testing Software testing Software testing is an investigation conducted to provide stakeholders with information about the quality of the product or service under test. Software testing can also provide an objective, independent view of the software to allow the business to appreciate and understand the risks of software... |
Design, coding, testing and release of application | The experimenter does not directly observe the users while they use the application |
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Focus group Focus group A focus group is a form of qualitative research in which a group of people are asked about their perceptions, opinions, beliefs and attitudes towards a product, service, concept, advertisement, idea, or packaging... s |
Inquiry | Testing and release of application | A moderator guides a discussion with a group of users of the application |
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Interview Interview An interview is a conversation between two people where questions are asked by the interviewer to obtain information from the interviewee.- Interview as a Method for Qualitative Research:"Definition" -... s |
Inquiry | Design, coding, testing and release of application | The users are interviewed to find out about their experience and expectations |
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Cognitive walkthrough Cognitive walkthrough The cognitive walkthrough method is a usability inspection method used to identify usability issues in a piece of software or web site, focusing on how easy it is for new users to accomplish tasks with the system... |
Inspection Software inspection Inspection in software engineering, refers to peer review of any work product by trained individuals who look for defects using a well defined process... |
Design, coding, testing and release of application | A team of evaluators walk through the application discussing usability issues through the use of a paper prototype or a working prototype |
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Pluralistic walkthrough Pluralistic walkthrough The Pluralistic Walkthrough is a usability inspection method used to identify usability issues in a piece of software or website in an effort to create a maximally usable human-computer interface... |
Inspection Software inspection Inspection in software engineering, refers to peer review of any work product by trained individuals who look for defects using a well defined process... |
Design | A team of users, usability engineers and product developers review the usability of the paper prototype of the application |
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Source: Genise, Pauline. “Usability Evaluation: Methods and Techniques: Version 2.0” August 28, 2002. University of Texas.
See also
- Usability inspectionUsability inspectionUsability inspection is the name for a set of methods where an evaluator inspects a user interface. This is in contrast to usability testing where the usability of the interface is evaluated by testing it on real users. Usability inspections can generally be used early in the development process by...
- Exploring two methods of usability testing: concurrent versus retrospective think-aloud protocols
- Partial concurrent thinking aloudPartial concurrent thinking aloudPartial Concurrent Thinking Aloud is a method used to gather data in usability testing with screen reader users...