Consumer capitalism
Encyclopedia
Consumer capitalism is a theoretical economic and political condition in which consumer demand
is manipulated, in a deliberate and coordinated way, on a very large scale, through mass-marketing techniques, to the advantage of sellers.
The theory is controversial. It suggests manipulation of consumer demand so potent that it has a coercive
effect, amounts to a departure from free-market capitalism, and has an adverse effect on society in general. Some use the phrase as shorthand for the broader idea that the interests of other non-business entities (governments, religions, the military, educational institutions) are intertwined with corporate business interests, and that those entities also participate in the management of social expectations through mass media.
s in the 1850s, notably the advertising and marketing innovations at Wanamaker's
in Philadelphia. Leach argues there was indeed a deliberate and coordinated effort among American 'captains of industry
' to detach consumer demand from 'needs' (which can be satisfied) to 'wants' (which may remain unsatisfied). This cultural shift represented by the department store is also explored in Emile Zola
's 1883 novel Au Bonheur des Dames
, which describes the workings and the appeal of a fictionalized version of Le Bon Marché
.
In 1919 Edward Bernays
began his career as the 'father of public relations
' and successfully applied the developing principles of psychology, sociology and motivational research to manipulate public opinion in favor of products like cigarettes, soap, and Calvin Coolidge
. (Bernays was later dismayed to find his work Crystallizing Public Opinion was a direct inspiration for Joseph Goebbels
' propaganda campaigns.) New techniques of mechanical reproduction developed in these decades improved the channels of mass-market communication and its manipulative power. This development was described as early as the 1920s by Walter Benjamin
and related members of the Frankfurt School
, who foresaw the commercial, societal and political implications.
In business history, the mid-1920s saw Alfred P. Sloan
stimulating increased demand for General Motors
products by instituting the annual model year change and planned obsolescence
, a move that changed the dynamics of the largest industrial enterprise in the world, away from technological innovation and towards satisfying market expectations.
Probably the most obvious example of consumer capital tactics in the United States' history occurred during the first world war. During which the United States' government put out several campaigns and advertisements aimed to gain support for engaging in the war. At this time the government's involvement in the economy was known as propaganda. Advertisements, posters and campaigns were seen every were found everywhere, encouraging the public to add to the economy and consume more. Many of these public attempts encouraged mass consumption of domestic food to help put back into the economy and support the war. and In her book, Celia Malone Kingsbury even discusses how during the war the government manipulated the economy in such a way that the consumption of domestic food was made into a "powerful weapon." The government manipulated the public by turning commercialism into a sort of nationalism, pride and support of one's country.
catastrophe is proof that even the powerful automobile industry cannot successfully manipulate public opinion, and that allegations of a coordinated effort to manipulate public opinion are nothing more than a conspiracy theory
.
An important contribution to the critique of consumer capitalism has been made by the French philosopher Bernard Stiegler
, but very little of this has been translated into English. Stiegler argues that capitalism today is governed not by production but by consumption, and that the techniques used to create consumer behavior amount to the destruction of psychic and collective individuation
. The diversion of libidinal energy toward the consumption of consumer products, he argues, results in an addictive cycle, leading to hyperconsumption, the exhaustion of desire, and the reign of symbolic misery.
Demand
- Economics :*Demand , the desire to own something and the ability to pay for it*Demand curve, a graphic representation of a demand schedule*Demand deposit, the money in checking accounts...
is manipulated, in a deliberate and coordinated way, on a very large scale, through mass-marketing techniques, to the advantage of sellers.
The theory is controversial. It suggests manipulation of consumer demand so potent that it has a coercive
Coercion
Coercion is the practice of forcing another party to behave in an involuntary manner by use of threats or intimidation or some other form of pressure or force. In law, coercion is codified as the duress crime. Such actions are used as leverage, to force the victim to act in the desired way...
effect, amounts to a departure from free-market capitalism, and has an adverse effect on society in general. Some use the phrase as shorthand for the broader idea that the interests of other non-business entities (governments, religions, the military, educational institutions) are intertwined with corporate business interests, and that those entities also participate in the management of social expectations through mass media.
Origins
The origins of consumer capitalism are found in the development of American department storeDepartment store
A department store is a retail establishment which satisfies a wide range of the consumer's personal and residential durable goods product needs; and at the same time offering the consumer a choice of multiple merchandise lines, at variable price points, in all product categories...
s in the 1850s, notably the advertising and marketing innovations at Wanamaker's
Wanamaker's
Wanamaker's department store was the first department store in Philadelphia, Pennsylvania, and one of the first department stores in the United States. At its zenith in the early 20th century, there were two major Wanamaker department stores, one in Philadelphia and one in New York City at Broadway...
in Philadelphia. Leach argues there was indeed a deliberate and coordinated effort among American 'captains of industry
Captain of industry
"Captain of industry" was a term originally used in the United Kingdom during the Industrial Revolution describing a business leader whose means of amassing a personal fortune contributes positively to the country in some way....
' to detach consumer demand from 'needs' (which can be satisfied) to 'wants' (which may remain unsatisfied). This cultural shift represented by the department store is also explored in Emile Zola
Émile Zola
Émile François Zola was a French writer, the most important exemplar of the literary school of naturalism and an important contributor to the development of theatrical naturalism...
's 1883 novel Au Bonheur des Dames
Au Bonheur des Dames
Au Bonheur des Dames is the eleventh novel in the Rougon-Macquart series by Émile Zola. It was first serialized in the periodical Gil Blas and published in novel form by Charpentier in 1883....
, which describes the workings and the appeal of a fictionalized version of Le Bon Marché
Le Bon Marché
Le Bon Marché is the name of one of the best known department stores in Paris, France. It is sometimes regarded as the "first department store in the world". Although this depends on what is meant by 'department store', it may have had the first specially designed building for a store in Paris...
.
In 1919 Edward Bernays
Edward Bernays
Edward Louis Bernays , was an Austrian-American pioneer in the field of public relations and propaganda along with Ivy Lee, referred to in his obituary as "the father of public relations"...
began his career as the 'father of public relations
Public relations
Public relations is the actions of a corporation, store, government, individual, etc., in promoting goodwill between itself and the public, the community, employees, customers, etc....
' and successfully applied the developing principles of psychology, sociology and motivational research to manipulate public opinion in favor of products like cigarettes, soap, and Calvin Coolidge
Calvin Coolidge
John Calvin Coolidge, Jr. was the 30th President of the United States . A Republican lawyer from Vermont, Coolidge worked his way up the ladder of Massachusetts state politics, eventually becoming governor of that state...
. (Bernays was later dismayed to find his work Crystallizing Public Opinion was a direct inspiration for Joseph Goebbels
Joseph Goebbels
Paul Joseph Goebbels was a German politician and Reich Minister of Propaganda in Nazi Germany from 1933 to 1945. As one of Adolf Hitler's closest associates and most devout followers, he was known for his zealous oratory and anti-Semitism...
' propaganda campaigns.) New techniques of mechanical reproduction developed in these decades improved the channels of mass-market communication and its manipulative power. This development was described as early as the 1920s by Walter Benjamin
Walter Benjamin
Walter Bendix Schönflies Benjamin was a German-Jewish intellectual, who functioned variously as a literary critic, philosopher, sociologist, translator, radio broadcaster and essayist...
and related members of the Frankfurt School
Frankfurt School
The Frankfurt School refers to a school of neo-Marxist interdisciplinary social theory, particularly associated with the Institute for Social Research at the University of Frankfurt am Main...
, who foresaw the commercial, societal and political implications.
In business history, the mid-1920s saw Alfred P. Sloan
Alfred P. Sloan
Alfred Pritchard Sloan, Jr. was an American business executive in the automotive industry. He was a long-time president, chairman, and CEO of General Motors Corporation...
stimulating increased demand for General Motors
General Motors
General Motors Company , commonly known as GM, formerly incorporated as General Motors Corporation, is an American multinational automotive corporation headquartered in Detroit, Michigan and the world's second-largest automaker in 2010...
products by instituting the annual model year change and planned obsolescence
Planned obsolescence
Planned obsolescence or built-in obsolescence in industrial design is a policy of deliberately planning or designing a product with a limited useful life, so it will become obsolete or nonfunctional after a certain period of time...
, a move that changed the dynamics of the largest industrial enterprise in the world, away from technological innovation and towards satisfying market expectations.
Probably the most obvious example of consumer capital tactics in the United States' history occurred during the first world war. During which the United States' government put out several campaigns and advertisements aimed to gain support for engaging in the war. At this time the government's involvement in the economy was known as propaganda. Advertisements, posters and campaigns were seen every were found everywhere, encouraging the public to add to the economy and consume more. Many of these public attempts encouraged mass consumption of domestic food to help put back into the economy and support the war. and In her book, Celia Malone Kingsbury even discusses how during the war the government manipulated the economy in such a way that the consumption of domestic food was made into a "powerful weapon." The government manipulated the public by turning commercialism into a sort of nationalism, pride and support of one's country.
Criticism
Critics of consumer capitalism hold that advertising is neither coercive nor probably effective, that the 1958 EdselEdsel
The Edsel was an automobile manufactured by the Ford Motor Company during the 1958, 1959, and 1960 model years. The Edsel never gained popularity with contemporary American car buyers and sold poorly. Consequently, the Ford Motor Company lost millions of dollars on the Edsel's development,...
catastrophe is proof that even the powerful automobile industry cannot successfully manipulate public opinion, and that allegations of a coordinated effort to manipulate public opinion are nothing more than a conspiracy theory
Conspiracy theory
A conspiracy theory explains an event as being the result of an alleged plot by a covert group or organization or, more broadly, the idea that important political, social or economic events are the products of secret plots that are largely unknown to the general public.-Usage:The term "conspiracy...
.
An important contribution to the critique of consumer capitalism has been made by the French philosopher Bernard Stiegler
Bernard Stiegler
Bernard Stiegler is a French philosopher at Goldsmiths, University of London and at the Université de Technologie de Compiègne. In addition, he is Director of the , founder in 2005 of the political and cultural group, , and founder in 2010 of the philosophy school,...
, but very little of this has been translated into English. Stiegler argues that capitalism today is governed not by production but by consumption, and that the techniques used to create consumer behavior amount to the destruction of psychic and collective individuation
Individuation
Individuation is a concept which appears in numerous fields and may be encountered in work by Arthur Schopenhauer, Carl Jung, Gilbert Simondon, Bernard Stiegler, Gilles Deleuze, Henri Bergson, David Bohm, and Manuel De Landa...
. The diversion of libidinal energy toward the consumption of consumer products, he argues, results in an addictive cycle, leading to hyperconsumption, the exhaustion of desire, and the reign of symbolic misery.
Consumer capitalism today
In light of the economic hardships the United States is today experiencing as a result of a strong dependence on oil, consumer capitalist tactics have been incorporated as a means to boost the economy. Some of these tactics include government incentives to buy eco-friendly 'green' products, such as tax deductions for energy conserving home improvements or the purchasing of hybrid cars. These tactics, however, are not without critiques. James Gustave for example, dean of the Yale School on environment and forestry and author of The Bridge at the Edge of the World: Capitalism, the Environment, and Crossing from Crisis to Sustainability does not believe the United States government should implement such tactics. Instead Gustave believes approaches more concerned with repairing the environmental issues should be at the forefront, rather than just focusing on re-boosting the distressed economy; don't just treat the symptom, treat the problem.See also
- Geoffrey Miller (evolutionary psychologist)Geoffrey Miller (evolutionary psychologist)Geoffrey F. Miller , Associate Professor of Psychology at the University of New Mexico, is an American evolutionary psychologist.Miller is a 1987 graduate of Columbia University, where he earned a B.A. in biology and psychology. He received his PhD in cognitive psychology from Stanford University...
- No LogoNo LogoNo Logo: Taking Aim at the Brand Bullies is a book by Canadian author Naomi Klein. First published by Knopf Canada in January 2000, shortly after the 1999 WTO Ministerial Conference protests in Seattle had generated media attention around such issues, it became one of the most influential books...
, a book exploring the anti-globalisation movement and product branding - The Century of the SelfThe Century of the SelfThe Century of the Self is an award winning British television documentary film. It focuses on how Sigmund Freud, Anna Freud, and Edward Bernays influenced the way corporations and governments have thought about, dealt with, and controlled people....
, a documentary series directed by Adam CurtisAdam CurtisAdam Curtis is a British BAFTA winning documentarian and a writer, television producer, director and narrator. He works for BBC Current Affairs.-Early life and education:Curtis was born in 1955... - Planned obsolescencePlanned obsolescencePlanned obsolescence or built-in obsolescence in industrial design is a policy of deliberately planning or designing a product with a limited useful life, so it will become obsolete or nonfunctional after a certain period of time...