David Ing
Encyclopedia
David Ing is a Canadian marketing
scientist, and consultant
with IBM
Global Services. He is serving as President of the International Society for the Systems Sciences
for the term 2011-2012.
in 1980, and in 1982 an MBA from the Kellogg School of Management
at Northwestern University
. He was a doctoral student in business strategy at the Faculty of Commerce and Business Administration at the University of British Columbia
from 1982 to 1984, which he stopped in favour of continuing research in a real corporate business environment. In 2003 he restarted a Ph.D. program in Industrial Engineering and Management at the Helsinki University of Technology
.
David Ing started working at IBM in 1987 as Retail Industry Marketing Specialist, a specialist in decision support systems in retail and consumer packaged goods segments. At IBM in 1992 he became Senior management consultant were he held a series of positions with IBM Consulting Group, IBM Advanced Business Institute in Palisades, IBM Business Innovation Services, IBM Business Consulting Services, IBM Business Consulting Services. Since 2006 he is Business Architect at IBM Software Group, were he works in Pre-sales consultative selling in the Industry Business Value Assessments team, North America.
David Ing has been Vice-President of Communications and Systems Education for International Society for the Systems Sciences
since 2005. He is research fellow at the University of Hull
Centre for Systems Studies, an itinerant scholar at the Helsinki University of Technology
, Department of Industrial Engineering and Management, and co-founder of the Systemic Business Community.
He was adjunct faculty to the Advanced Business Institute, located in Palisades, New York. He has been adjunct lecturer in marketing at the Rotman School of Management at the University of Toronto
. He also taught in the Master's program in International Service Business Management at Helsinki Polytechnic Stadia
. In 2008 he received the UKSS 2008 best student paper award at the UK Systems Society Conference 2008 at the Oxford.
for knowledge-based work. He has recently been doing research around relational governance in business alliances, and methods for systemic change in organizations.
At an enterprise-level according to Haeckel (1999) "sense-and-respond systems are becoming increasingly necessary as sense-and-respond principles improve and model technologies continue to advance. David Ing and Ian Simmonds (1998) have completed a sense-and-respond support system specification independent of any particular technology platform, with the following key features":
These kind of techniques to support sense-and-respond organizations were emerging in the 1990s and are in the new millennium further developed in the service oriented paradigm
.
Marketing
Marketing is the process used to determine what products or services may be of interest to customers, and the strategy to use in sales, communications and business development. It generates the strategy that underlies sales techniques, business communication, and business developments...
scientist, and consultant
Consultant
A consultant is a professional who provides professional or expert advice in a particular area such as management, accountancy, the environment, entertainment, technology, law , human resources, marketing, emergency management, food production, medicine, finance, life management, economics, public...
with IBM
IBM
International Business Machines Corporation or IBM is an American multinational technology and consulting corporation headquartered in Armonk, New York, United States. IBM manufactures and sells computer hardware and software, and it offers infrastructure, hosting and consulting services in areas...
Global Services. He is serving as President of the International Society for the Systems Sciences
International Society for the Systems Sciences
The International Society for the Systems Sciences is a world-wide organization for systems sciences.- Overview :The initial purpose of the society was "to encourage the development of theoretical systems which are applicable to more than one of the traditional departments of knowledge."The idea...
for the term 2011-2012.
Biography
David Ing received a B.Comm. from the Faculty of Commerce and Trinity College at the University of TorontoUniversity of Toronto
The University of Toronto is a public research university in Toronto, Ontario, Canada, situated on the grounds that surround Queen's Park. It was founded by royal charter in 1827 as King's College, the first institution of higher learning in Upper Canada...
in 1980, and in 1982 an MBA from the Kellogg School of Management
Kellogg School of Management
The Kellogg School of Management is the business school of Northwestern University in Evanston, Illinois, downtown Chicago, Illinois and Miami, Florida. Kellogg offers full-time, part-time, and executive programs, as well as partnering programs with schools in China, India, Hong Kong, Israel,...
at Northwestern University
Northwestern University
Northwestern University is a private research university in Evanston and Chicago, Illinois, USA. Northwestern has eleven undergraduate, graduate, and professional schools offering 124 undergraduate degrees and 145 graduate and professional degrees....
. He was a doctoral student in business strategy at the Faculty of Commerce and Business Administration at the University of British Columbia
University of British Columbia
The University of British Columbia is a public research university. UBC’s two main campuses are situated in Vancouver and in Kelowna in the Okanagan Valley...
from 1982 to 1984, which he stopped in favour of continuing research in a real corporate business environment. In 2003 he restarted a Ph.D. program in Industrial Engineering and Management at the Helsinki University of Technology
Helsinki University of Technology
Aalto University School of Science and Technology , was the temporary name for Helsinki University of Technology during the process of forming the Aalto University...
.
David Ing started working at IBM in 1987 as Retail Industry Marketing Specialist, a specialist in decision support systems in retail and consumer packaged goods segments. At IBM in 1992 he became Senior management consultant were he held a series of positions with IBM Consulting Group, IBM Advanced Business Institute in Palisades, IBM Business Innovation Services, IBM Business Consulting Services, IBM Business Consulting Services. Since 2006 he is Business Architect at IBM Software Group, were he works in Pre-sales consultative selling in the Industry Business Value Assessments team, North America.
David Ing has been Vice-President of Communications and Systems Education for International Society for the Systems Sciences
International Society for the Systems Sciences
The International Society for the Systems Sciences is a world-wide organization for systems sciences.- Overview :The initial purpose of the society was "to encourage the development of theoretical systems which are applicable to more than one of the traditional departments of knowledge."The idea...
since 2005. He is research fellow at the University of Hull
University of Hull
The University of Hull, known informally as Hull University, is an English university, founded in 1927, located in Hull, a city in the East Riding of Yorkshire...
Centre for Systems Studies, an itinerant scholar at the Helsinki University of Technology
Helsinki University of Technology
Aalto University School of Science and Technology , was the temporary name for Helsinki University of Technology during the process of forming the Aalto University...
, Department of Industrial Engineering and Management, and co-founder of the Systemic Business Community.
He was adjunct faculty to the Advanced Business Institute, located in Palisades, New York. He has been adjunct lecturer in marketing at the Rotman School of Management at the University of Toronto
University of Toronto
The University of Toronto is a public research university in Toronto, Ontario, Canada, situated on the grounds that surround Queen's Park. It was founded by royal charter in 1827 as King's College, the first institution of higher learning in Upper Canada...
. He also taught in the Master's program in International Service Business Management at Helsinki Polytechnic Stadia
Helsinki Polytechnic Stadia
Helsinki Polytechnic Stadia is a multidisciplinary institution of higher education, one of the biggest and the most attractive polytechnic in Finland in 2005. Helsinki Polytechnic Stadia offers students an international learning environment with a wide variety of higher education level studies...
. In 2008 he received the UKSS 2008 best student paper award at the UK Systems Society Conference 2008 at the Oxford.
Work
His primary research interests are in business design and information systems designSystems design
Systems design is the process of defining the architecture, components, modules, interfaces, and data for a system to satisfy specified requirements. One could see it as the application of systems theory to product development...
for knowledge-based work. He has recently been doing research around relational governance in business alliances, and methods for systemic change in organizations.
Sense-and-respond support system
Any business according to Haeckel (1999) "has the two options to make offers to customers or to respond to their request. The essential difference separates the make-and-sell from sens-and-respond organizations. At the enterprise level, these two require fundamentally different organizing principles. The make-and-sell company is conceived as efficient machine for making and selling offers, while the sense-and-respond company needs to respond as an adaptive system anticipating unaccepted requests".At an enterprise-level according to Haeckel (1999) "sense-and-respond systems are becoming increasingly necessary as sense-and-respond principles improve and model technologies continue to advance. David Ing and Ian Simmonds (1998) have completed a sense-and-respond support system specification independent of any particular technology platform, with the following key features":
- A complete representation of the firm's organizational context
- Support of collaborative decision processes
- Status tracking of commitments using protols?
These kind of techniques to support sense-and-respond organizations were emerging in the 1990s and are in the new millennium further developed in the service oriented paradigm
Service-orientation
Service-orientation is a design paradigm to build computer software in the form of services. Like other design paradigms , service-orientation provides a governing approach to automate business logic as distributed systems...
.
Publications
David Ing has published several books and papers, books:- 1994. "Point-of-Sale Data in Consumer Goods Marketing: Transforming Marketing From an Art to a Science." With Andrew A. Mitchell. In: The Marketing Information Revolution. Edited by RC Blattberg, R. Glazer, and JDC Little. Boston: Harvard Business School Press, pp. 30–57.
- 1998. Separating Context and Coordination: Lessons from Design Wisdom and Social Theory Leading to Adaptivity Through Shearing Layers. With Ian Simmonds. IBM Research Reports. IBM T.J. Watson Research Center, 1998.
- 2000. A Shearing Layers Approach to Information Systems Development. With Ian Simmonds. IBM Research Reports.
- 2000, Managing by wire, revisited With Ian Simmonds. IBM Advanced Business Institute White Paper, 2000.
- 2003. "Governance and the practice of management in long-term inter-organizational relations". With David Hawk, Ian Simmonds and Marianne Kosits. In: Proceedings of the 47th Annual Meeting of the International Society for the Systems Sciences at Hersonissos, Crete, July 6–11, 2003.
- 2005. "Negotiated Order and Network Form Organizations". With Annaleena Parhankangas, David L. Hawk, Gosia Dane and Marianne Kosits. In: Systems Research and Behavioral Science. Vol 22. pp. 431–452.
- 2008. "Business Models and Evolving Economic Paradigms: A Systems Science Approach". In: Proceedings of the 52nd Annual Conference of the International Society for the Systems Sciences, ( Jennifer WilbyJennifer WilbyJennifer M. Wilby is an American management scientist, and past Director of the Centre for Systems Studies, and a lecturer and researcher in management systems and sciences in The Business School, University of Hull...
, editor), presented at the University of Wisconsin, Madison, July 16, 2008.
External links
- David Ing homepage.
- Personal blog at coevolving.com