Defense Travel System is a fully integrated, electronic, end-to-end travel management system that automates temporary duty travel (TDY) for the Department of Defense

United States Department of Defense

The United States Department of Defense is the U.S...

. It allows travelers to create authorizations (TDY travel orders), prepare reservations, receive approvals, generate travel vouchers, and direct deposit payment to themselves and the government charge card vendor, all via a single web portal available 24 hours a day, seven days a week. The Business Transformation Agency has program oversight and the Defense Travel Management Office, Office of the Under Secretary of Defense for Personnel and Readiness

Under Secretary of Defense for Personnel and Readiness

The Under Secretary for Personnel and Readiness, or USD is a high-ranking civilian position in the Office of the Secretary of Defense within the United States Department of Defense responsible for advising the Secretary and Deputy Secretary of Defense on recruitment, career development, pay and...

 has functional oversight.

DTS benefits are claimed to include:

• Rapid creation of travel authorizations and vouchers
• Automated approval process
• Personalized on-line reservations & itinerary changes for airline, lodging, and rental cars
• Detailed pre-travel entitlement computations
• Direct deposit and split disbursements to both traveler and the government travel charge card vendor
• Timely payment of travel claims
• 24/7 availability via a single web portal
• Reduced transaction costs

Encryption is used (the DBsign software package with HTTPS

Https

Hypertext Transfer Protocol Secure is a combination of the Hypertext Transfer Protocol with SSL/TLS protocol to provide encrypted communication and secure identification of a network web server...

), with combined Common Access Card

Common Access Card

The Common Access Card is a United States Department of Defense smart card issued as standard identification for active-duty military personnel, reserve personnel, civilian employees, other non-DoD government employees, state employees of the National Guard, and eligible contractor personnel.The...

 and PIN

Personal identification number

A personal identification number is a secret numeric password shared between a user and a system that can be used to authenticate the user to the system. Typically, the user is required to provide a non-confidential user identifier or token and a confidential PIN to gain access to the system...

logins to authenticate users.

Customer Support

Travel Assistance Center (TAC)

The TAC provides 24/7 travel assistance to the Defense travel community before, during, and after official travel. A team of analysts are trained to answer questions on a wide range of travel-related topics including DTS, DoD travel card, travel policy, commercial travel services and programs, and allowances and entitlements.

Travel Explorer

Travel Explorer (TraX) is claimed to be a user-friendly web solution that offers a centralized source of travel information. TraX functions as an extension on the TAC and allows users to submit a call center ticket, track the progress of open tickets while TAC representatives conduct research, or search and review responses to previously submitted questions. Users are encouraged to explore the self-help features for instant access to hundreds of frequently asked questions, as well as discover the various training opportunities and trip planning tools. Users must register for a TraX account through the Defense Travel Management Office's portal.

Training Resources

The Defense Travel Management Office (DTMO) provides a set of resources for Military Services and Defense Agencies to conduct Defense travel training for all users and administrators. Training resources include:

E-Learning

Training is available in the following formats:

• Web-based Training – Provides self-paced, on demand instruction from your desktop
• Distance Learning – Offers an interactive environment using a combination of PowerPoint presentations and live demonstrations taught through the a live instructor
• Demonstrations – Offers online simulations of DTS functions such as creating a voucher or authorization

Instructor Resources

Resources and tools specifically designed for instructors or DTAs that can be used to enhance instruction of training courses

• Courseware - Instructor materials, available for both classroom and Distance Learning modules, are conveniently formatted for formal classroom or web-conferencing presentations. Classroom materials include instructor and student guides, and supporting PowerPoint demonstrations. Distance Learning materials include an instructor guide and a supporting PowerPoint demonstration. Instructor guides can be used as-is or customized to meet training needs
• Enterprise Web-based Training System (EWTS) - Online practice tool that mirrors the live (production) DTS software. Participants can use EWTS to create and edit mock travel documents, build test organizations or routing lists, and more.

Reference Materials

• Resources including manuals, quick references, guides and information papers that support travel training.

Travel training resources are available through Travel Explorer (TraX).

URL

• DTS website: http://www.defensetravel.osd.mil/
• Defense Travel Management Office (DTMO): http://www.defensetravel.dod.mil/
• Travel Explorer (TraX): http://www.defensetravel.dod.mil/Passport
• DoD Lodging website: https://www.dodlodging.com