Ebillz
Encyclopedia
Ebillz is a leading billing platform software suite used by the telecommunications industry
Telecommunication
Telecommunication is the transmission of information over significant distances to communicate. In earlier times, telecommunications involved the use of visual signals, such as beacons, smoke signals, semaphore telegraphs, signal flags, and optical heliographs, or audio messages via coded...

 Resellers and Carriers for rating CDR based Call detail record
Call detail record
A call detail record , also known as call data record, is a data record produced by a telephone exchange or other telecommunications equipment documenting the details of a phone call that passed through the facility or device...

 traffic as well as bringing together the billing of recurring charge such as WLR Wholesale line rental
Wholesale line rental
Wholesale Line Rental is a service in which a telecommunication operator takes control of all the connections made through a telephone line from the native operator and collects the subscription fee from the subscribers....

, ADSL/DSL Broadband and mobile calls and data to offer a single unified invoice for Telephony Services. Established in 1995 and providing software to enable telecommunication companies to bill for Fixed Line Telephony, WLR, Mobile Billing, ADSL/MPLS, Phone System Maintenance Contracts as well as new emerging technologies
Emerging technologies
In the history of technology, emerging technologies are contemporary advances and innovation in various fields of technology. Various converging technologies have emerged in the technological convergence of different systems evolving towards similar goals...

 such as SIP, WIMAX and VO-IP Shaftesbury have today over 200 active clients using their billing platform ebillz, and a team of 16 developers and support staff.

The developer of ebillz is Shaftesbury Systems Limited http://www.ebillz.com a privately owned Software Company based in Hertfordshire, United Kingdom
United Kingdom
The United Kingdom of Great Britain and Northern IrelandIn the United Kingdom and Dependencies, other languages have been officially recognised as legitimate autochthonous languages under the European Charter for Regional or Minority Languages...

. The majority of the telecommunications industry
Telecommunication
Telecommunication is the transmission of information over significant distances to communicate. In earlier times, telecommunications involved the use of visual signals, such as beacons, smoke signals, semaphore telegraphs, signal flags, and optical heliographs, or audio messages via coded...

 clients who use the ebillz billing platform software are based primarily in United Kingdom however in 2007 Shaftesbury initiated a strategic expansion into Europe and North America and now has over twenty clients in countries as diverse as Switzerland, Denmark, Spain and Canada.

In 2008 Shaftesbury started work on integrating their billing system with new providers of WLR3 http://www.openreach.co.uk/orpg/aboutus/globalSearch.dostart=0&hitsOnPage=10&globalSearchActive=true&sortType=relevance&query=shaftesbury+systems&searchSection=products Wholesale line rental
Wholesale line rental
Wholesale Line Rental is a service in which a telecommunication operator takes control of all the connections made through a telephone line from the native operator and collects the subscription fee from the subscribers....

 and now have full integration between ebillz and TPI providers of access to the BT Openreach EMP. In 2008 Shaftesbury were awarded with the BSI British Standards Institution Kitemark status for the Total Metering and Billing System (TMBS) award. This was in recognition of the detailed quality audit done of the bureau billing process option available through ebillz.

In autumn 2009 Shaftesbury launched the Enterprise version of ebillz which comes with substantially improved scalability and resilience to the Carrier grade & Super-Reseller market.

In October 2010 Shaftesbury Systems was acquired by Chess Telecoms Limited and now forms part of the Chess Group of Companies as a wholly owned separate subsidiary.http://www.comms-dealer.com/industry-news/chess-creates-strategic-wholesale-opportunity-shaftesbury-systems-acquisition

Some examples of companies using the ebillz system in the United Kingdom are NCS Group, BDR Group members including Sensibill and Wireless Telecoms, Nexus Telecommunications Plc, Pennine Telecom, Direct Save Telecom and Azzurri.

Key Features

  • Bills delivered via e-mail
  • Effective customer care tools (Built in CRM/Fault Tracking/Note system)
  • CDR Import Wizard enables imports of almost any form of CDR from any Carrier
  • CDR Load Processing of up to 9,000,000 per hour.
  • Import and export of Tariff Tables to spreadsheets for easy maintenance
  • Bespoke Tariffs (Ability to give bespoke rates to customers on individual destination level)
  • Fraud Protection (Alert system which can auto-send e-mails and SMS Alerts to clients)
  • Integration with your Accounting Function (Sage Integration with Sage Line50 and above)
  • Comprehensive Management Reporting (Built in Crystal Reports Engine as well as SQL Query based 'Power Reports')
  • Call Statistics Analysis sub-system – drill down into any call stats study your call minutes by Customer, Prefix, CLI, Charge Type, or Time of Day
  • Enhanced CRM – Instant access to customer info (address, connection info, creation of invoices)
  • Credit Control features recording all invoices generated, payments received, aged-debt reports and reminder letter.
  • Power Reports – report on any data help within ebillz.
  • Direct Debit and Accounts feeds.
  • Email and snail-mail merge facilities.

ebillz http://www.shaftesbury.com/index2.htm is capable of rating CDR's http://www.answers.com/topic/call-detail-record at the speed of over 9 million CDR's Per Hour http://www.shaftesbury.com/index2.htm and is a Microsoft SQL database driven engine sitting within a Client/Server setup (with client machines running within a Microsoft Windows environment). ebillz allows integration with third-party external software systems by extracting data from within the platform. Typical applications would include email marketing tools, sales analysis tools, and finance tools (sending out e-mail copies of invoices, creating e-shots and mailshots, and to extract data to work with external Customer relations management systems like GoldMine
GoldMine
GoldMine is a Customer Relationship Management software package, made by FrontRange Solutions. It is a Microsoft Windows program that manages client and prospect contact details as well as interactions with these contacts, such as calls made to and by the contact, emails sent and received and...

, ACT!
ACT!
Sage ACT! is a customer relationship management software application which is used to keep track of client and prospect details in a single database that can be shared by multiple users...

 and Salesforce.
Some examples of companies using the ebillz system in the United Kingdom are Cable & Wireless
Cable & Wireless
Cable & Wireless Worldwide PLC is a global telecommunications company headquartered in Bracknell, United Kingdom. Cable & Wireless specialises in providing communication networks and services to large corporates, governments, carrier customers and resellers...

http://www.cw.com/new/ NCS Group http://www.ncs-ltd.com/, Wireless Telecommunications Limited http://www.wtns.co.uk/ Nexus Telecommunications Plc http://www.nexusuk.com/ Pennine Telecomhttp://www.penninetelecom.com/ and Azzurri http://www.azzurricommunications.com/

External links

The source of this article is wikipedia, the free encyclopedia.  The text of this article is licensed under the GFDL.
 
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