Evidence-based management
Encyclopedia
Evidence-based management (EBMgt or EBM) is an emerging movement to explicitly use the current, best evidence in management
decision-making. Its roots are in evidence-based medicine
, a quality movement to apply the scientific method to medical practice.
Evidence-based management entails managerial decisions and organizational practices informed by the best available scientific evidence. Like its counterparts in medicine (e.g., Sackett, et al., 2000) and education
(e.g., Thomas & Pring, 2004), the judgments EBMgt entails also consider the circumstances and ethical concerns managerial decisions involve. In contrast to medicine and education, however, EBMgt today is only hypothetical. Contemporary managers and management educators make limited use of the vast behavioral science evidence base relevant to effective management practice (Walshe & Rundall, 1999; Rousseau, 2005, 2006; Pfeffer & Sutton, 2001).
An important part of EBMgt is educating current and future managers in evidence-based practices. The EBMgt website maintained at Stanford University provides a repository of syllabi, cases, and tools that can inform the teaching of evidence-based management.
Efforts to promote EBMgt face greater challenges than have other evidence-based initiatives. Unlike, medicine, nursing, education, and law enforcement, "Management" is not a profession
. There are no established legal or cultural requirements regarding education or knowledge for an individual to become a manager. Managers have diverse disciplinary backgrounds. A college degree may be required for an MBA – but not to be a manager. No formal body of shared knowledge characterizes managers, making it unlikely that peer pressure will be exerted to promote use of evidence by any manager who refuses to do so. Little shared language or terminology exists, making it difficult for managers to hold discussions of evidence or evidence-based practices (Rousseau, 2005, 2006). For this reason, the adoption of evidence-based practices is likely to be organization-specific, where leaders take the initiative to build an evidence based culture (Pfeffer & Sutton, 2006). Practices an evidence-based organizational culture employs include systematic accumulation and analysis of data gathered on the organization and its functioning, problem-based reading and discussion of research summaries by managers and staff, and the making of organizational decisions informed by both best available research and organizational information. Organizations successfully pursuing evidence-based management typically go through cycles of experimentation and redesign of their practices to create an evidence-based culture consistent with their values and mission.
At present, there are initiatives in several parts of the world, through the EBMgt Collaborative jointly sponsored by Carnegie Mellon University, the Academy of Management, the Advanced Institute of Management (UK), and John Wiley & Sons https://wpweb2.tepper.cmu.edu/evite/ebm_conf/, in Canada through CHERF, the Canadian Health Education and Research Foundation, to begin building communities promoting EBMgt. Another example is the Center for Health Management Research affiliated with the Health Research & Educational Trust of the American Hospital Association http://www.hret.org/hret/programs/chmr/index.html.
As an example of the types of initiatives and organizations promoting EBMgt, the EBMgt Collaborative has as its Credo: Evidence-Based Management (EBMgt) enhances the overall quality of organizational decisions and practices through deliberative use of relevant and best available scientific evidence. EBMgt combines conscientious, judicious use of best evidence with individual expertise; ethics; valid, reliable business and organizational facts; and consideration of impact on stakeholders. Working with the Society for Industrial/Organizational Psychology, The EBMgt Collaborative commissions practitioner-focused summaries of best evidence for the SIOP publication Science You Can Use.
Critical theorists have raised objections to the movement (Learmonth & Harding, 2006; Learmonth, 2006). In particular, it has been criticised for treating "evidence" and "scientific method" as if they were neutral tools. From this perspective, "management" is not necessarily an automatic good thing - it often involves the exercise of power and the exploitation of others. Efforts have been made, however, to include a balanced treatment of such issues in reviewing and interpreting the research literature for practice (Rousseau, Manning & Denyer, 2008).
Also see the Journal of Evidence Based Library and Information Practice and the International Journal of Evidence Based Coaching and Mentoring.
Management
Management in all business and organizational activities is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively...
decision-making. Its roots are in evidence-based medicine
Evidence-based medicine
Evidence-based medicine or evidence-based practice aims to apply the best available evidence gained from the scientific method to clinical decision making. It seeks to assess the strength of evidence of the risks and benefits of treatments and diagnostic tests...
, a quality movement to apply the scientific method to medical practice.
Evidence-based management entails managerial decisions and organizational practices informed by the best available scientific evidence. Like its counterparts in medicine (e.g., Sackett, et al., 2000) and education
Education
Education in its broadest, general sense is the means through which the aims and habits of a group of people lives on from one generation to the next. Generally, it occurs through any experience that has a formative effect on the way one thinks, feels, or acts...
(e.g., Thomas & Pring, 2004), the judgments EBMgt entails also consider the circumstances and ethical concerns managerial decisions involve. In contrast to medicine and education, however, EBMgt today is only hypothetical. Contemporary managers and management educators make limited use of the vast behavioral science evidence base relevant to effective management practice (Walshe & Rundall, 1999; Rousseau, 2005, 2006; Pfeffer & Sutton, 2001).
An important part of EBMgt is educating current and future managers in evidence-based practices. The EBMgt website maintained at Stanford University provides a repository of syllabi, cases, and tools that can inform the teaching of evidence-based management.
Efforts to promote EBMgt face greater challenges than have other evidence-based initiatives. Unlike, medicine, nursing, education, and law enforcement, "Management" is not a profession
Profession
A profession is a vocation founded upon specialized educational training, the purpose of which is to supply disinterested counsel and service to others, for a direct and definite compensation, wholly apart from expectation of other business gain....
. There are no established legal or cultural requirements regarding education or knowledge for an individual to become a manager. Managers have diverse disciplinary backgrounds. A college degree may be required for an MBA – but not to be a manager. No formal body of shared knowledge characterizes managers, making it unlikely that peer pressure will be exerted to promote use of evidence by any manager who refuses to do so. Little shared language or terminology exists, making it difficult for managers to hold discussions of evidence or evidence-based practices (Rousseau, 2005, 2006). For this reason, the adoption of evidence-based practices is likely to be organization-specific, where leaders take the initiative to build an evidence based culture (Pfeffer & Sutton, 2006). Practices an evidence-based organizational culture employs include systematic accumulation and analysis of data gathered on the organization and its functioning, problem-based reading and discussion of research summaries by managers and staff, and the making of organizational decisions informed by both best available research and organizational information. Organizations successfully pursuing evidence-based management typically go through cycles of experimentation and redesign of their practices to create an evidence-based culture consistent with their values and mission.
At present, there are initiatives in several parts of the world, through the EBMgt Collaborative jointly sponsored by Carnegie Mellon University, the Academy of Management, the Advanced Institute of Management (UK), and John Wiley & Sons https://wpweb2.tepper.cmu.edu/evite/ebm_conf/, in Canada through CHERF, the Canadian Health Education and Research Foundation, to begin building communities promoting EBMgt. Another example is the Center for Health Management Research affiliated with the Health Research & Educational Trust of the American Hospital Association http://www.hret.org/hret/programs/chmr/index.html.
As an example of the types of initiatives and organizations promoting EBMgt, the EBMgt Collaborative has as its Credo: Evidence-Based Management (EBMgt) enhances the overall quality of organizational decisions and practices through deliberative use of relevant and best available scientific evidence. EBMgt combines conscientious, judicious use of best evidence with individual expertise; ethics; valid, reliable business and organizational facts; and consideration of impact on stakeholders. Working with the Society for Industrial/Organizational Psychology, The EBMgt Collaborative commissions practitioner-focused summaries of best evidence for the SIOP publication Science You Can Use.
Critical theorists have raised objections to the movement (Learmonth & Harding, 2006; Learmonth, 2006). In particular, it has been criticised for treating "evidence" and "scientific method" as if they were neutral tools. From this perspective, "management" is not necessarily an automatic good thing - it often involves the exercise of power and the exploitation of others. Efforts have been made, however, to include a balanced treatment of such issues in reviewing and interpreting the research literature for practice (Rousseau, Manning & Denyer, 2008).
Research in management science
Some of the publications in this area are Evidence-Based Management (Pfeffer & Sutton, 2006), Harvard Business Review (Pfeffer & Sutton, 2006), and Hard Facts, Dangerous Half-Truths and Total Nonsense: Profiting From Evidence-Based Management (Pfeffer & Sutton, 2006). Some of the people conducting research on the effects of evidence-based management are Jeffrey Pfeffer, Robert I. Sutton, and Tracy Allison Altman. Pfeffer and Sutton have recently opened a web site dedicated to the movement.Research in specific industries and professions
Evidence-based management is also being applied in specific industries and professions, including software development (see Evidence-Based Software Engineering for Practitioners (Dyba et al., 2005). Other areas are crime prevention (Sherman et al. (2002), public management, and manufacturing (Sloan & Boyles 2003).Also see the Journal of Evidence Based Library and Information Practice and the International Journal of Evidence Based Coaching and Mentoring.
External links
- http://www.cebma.org/
- http://www.evidencebased-management.info/
- http://www.evidence-basedmanagement.com/
- http://groups.google.com/group/evidence-based-management