Federal Consulting Group
Encyclopedia
United States Department of the Treasury
The Department of the Treasury is an executive department and the treasury of the United States federal government. It was established by an Act of Congress in 1789 to manage government revenue...
. The Group is made up of career federal executives who have extensive experience in managing major programs and working with senior agency leaders in areas such as process improvement, strategic planning, creative approaches to problem solving, executive coaching, leadership development, and customer and employee satisfaction.
The franchises were created by the Government Management Reform Act of 1994. The purpose of the franchise legislation was to promote the growth of the entrepreneur
Entrepreneur
An entrepreneur is an owner or manager of a business enterprise who makes money through risk and initiative.The term was originally a loanword from French and was first defined by the Irish-French economist Richard Cantillon. Entrepreneur in English is a term applied to a person who is willing to...
ial spirit within government. The Federal Consulting Group receives no funding, as it is a fee-for-service agecy; all expenses are paid for through income generated by both providing consulting and coaching to other agencies of government and as the executive agent for the American Customer Satisfaction Index
American Customer Satisfaction Index
The American Customer Satisfaction Index is an economic indicator that measures the satisfaction of consumers across the U.S. economy. It is produced by the American Customer Satisfaction Index, a private company based in Ann Arbor, Michigan....
.
The Federal Consulting Group has been active since 1987 under different names; it was once the consulting arm of the Federal Quality Institute (FQI) within the Office of Personnel Management
Office of Personnel Management
The United States Office of Personnel Management is an independent agency of the United States government that manages the civil service of the federal government. The current Director is John Berry.-History:...
. In 1996, the executives who had been at FQI gained Treasury Department approval to become part of its franchise.
The Group's current executive director
Executive director
Executive director is a term sometimes applied to the chief executive officer or managing director of an organization, company, or corporation. It is widely used in North American non-profit organizations, though in recent decades many U.S. nonprofits have adopted the title "President/CEO"...
is Anne Kelly, who previously held senior positions within the Departments of Commerce
United States Department of Commerce
The United States Department of Commerce is the Cabinet department of the United States government concerned with promoting economic growth. It was originally created as the United States Department of Commerce and Labor on February 14, 1903...
and Energy
United States Department of Energy
The United States Department of Energy is a Cabinet-level department of the United States government concerned with the United States' policies regarding energy and safety in handling nuclear material...
.
External links
Related
- Franchise ConsultingFranchise consulting'Franchise consulting' traditionally meant the same consultant-to-client relationship as any other industry wherein the consultant charges a 'fee for services'. But, as of the late 1990's the term 'consultant' was adopted by franchise salesmen and brokers that began representing themselves as...
- This article incorporates text taken from the website of the Federal Consulting Group, which, as a Work of the United States GovernmentWork of the United States GovernmentA work of the United States government, as defined by United States copyright law, is "a work prepared by an officer or employee of the U.S. government as part of that person's official duties." The term only applies to the work of the federal government, including the governments of "non-organized...
, is in the public domain.