Global delivery model
Encyclopedia
The term Global Delivery Model is typically associated with companies engaged in IT consulting
Information technology consulting
Information technology consulting is a field that focuses on advising businesses on how best to use information technology to meet their business objectives...

 and services delivery business and using a model of executing a technology project using a team that is distributed globally. While the commonly understood meaning of the term implies globally distributed resources, the term itself has acquired a broader definition. Gartner, for example, defines global delivery model to encompass a "focus on the technical skills, process rigor, tools, methodologies, overall structure and strategies for seamlessly delivering IT-enabled services from global locations"

Most IT services and consulting firms worldwide make a reference to this model of delivery to signify one or more of the following value propositions they bring to their customers:
  • A global presence ensures an understanding of the local language and culture wherever they may be present, which is seen to be an advantage when trying to understand customer requirements.
  • A global presence implies that the organization has access to resources of varying costs that allows it to deliver services to its customers at an optimal cost, typically a mix of costlier 'on-site' resources combined with cheaper 'offshore' resources.
  • A global delivery model implies that potentially, a firm can work round the clock for its customer, handing off work from one location to another at the end of the 'day shift' ('follow the sun' model) - thus providing twice or even three times the capacity they would have if they worked in a single location/ time-zone
    Time zone
    A time zone is a region on Earth that has a uniform standard time for legal, commercial, and social purposes. In order for the same clock time to always correspond to the same portion of the day as the Earth rotates , different places on the Earth need to have different clock times...

     only.
  • Global locations also provide some degree of 'risk-proofing' a customer from natural or man-made disasters
    Man-made disasters
    Man-made disasters are disasters resulting from man-made hazards , as opposed to natural disasters resulting from natural hazards...

    such as flooding, earthquake or political unrest - causing disruption in one place. In case of such events, a global company could presumably transfer work to another location where the situation is normal, thus ensuring that work did not get delayed for the client.

External links

Some examples of organizations that provide Global Delivery Model to their customers include:
The source of this article is wikipedia, the free encyclopedia.  The text of this article is licensed under the GFDL.
 
x
OK