Herb Chambers Companies
Encyclopedia
The Herb Chambers Companies is the 14th largest auto dealership group in the United States. The organization was founded by Herbert G. Chambers
and is headquartered in Somerville, Massachusetts
adjacent to the Chambers Motorcars dealership on McGrath Highway.
, with locations surrounding the Boston and Providence
metropolitan areas. The complete auto group includes dealerships representing nearly every major car manufacturer, as well as Vespa scooters. Herb Chambers is also a Smart USA
dealer.
Dealer Business, a publication of PRIMEDIA
’s Ward’s Communications, presented Herb Chambers Companies with the Ward’s Dealer of the Year award for "for honesty, exemplary customer service and employee care". Also in 2003, J.D. Power and Associates
awarded 7 of the Herb Chambers dealerships with the Certified Retailer award.
In 2007, Ward's Dealer Business recognized the Herb Chambers Companies as the 7th most active auto group based on Internet Sales Volume. The National Automobile Dealers Association
(NADA) nominated Herb Chambers Companies as the Massachusetts' nominee for the 2008 Time Magazine Dealer of the Year award.
's campaign efforts when attempting to run for Governor of Massachusetts. This was of interest because auto dealer groups including Herb Chambers Companies had generated a large number of complaints to the Attorney General's office at the same time.
Herb Chambers
Herb Chambers is owner and CEO of Herb Chambers Companies, a group of 46 car dealerships in the greater Boston MA area. A directory of Herb Chambers Car Dealerships lists their OEM brand portfolio in Massachusetts and New England....
and is headquartered in Somerville, Massachusetts
Somerville, Massachusetts
Somerville is a city in Middlesex County, Massachusetts, United States, located just north of Boston. As of the 2010 census, the city had a total population of 75,754 and was the most densely populated municipality in New England. It is also the 17th most densely populated incorporated place in...
adjacent to the Chambers Motorcars dealership on McGrath Highway.
Dealerships and Locations
The Herb Chambers Auto Group currently consists of 47 car dealerships throughout New EnglandNew England
New England is a region in the northeastern corner of the United States consisting of the six states of Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, and Connecticut...
, with locations surrounding the Boston and Providence
Providence, Rhode Island
Providence is the capital and most populous city of Rhode Island and was one of the first cities established in the United States. Located in Providence County, it is the third largest city in the New England region...
metropolitan areas. The complete auto group includes dealerships representing nearly every major car manufacturer, as well as Vespa scooters. Herb Chambers is also a Smart USA
Smart (automobile)
Smart is an automotive branch of Daimler AG. Smart is a German manufacturer of microcars produced in Hambach, France, and Böblingen, Germany...
dealer.
Awards and recognition
The Herb Chambers Companies has been given a number of awards, nominations and special recognition in the automotive industry. In 2003, Ward'sWard's
Ward's is an organization that has covered the automotive industry for over 80 years. They are responsible for several publications including, Ward's AutoWorld, and Ward's Dealer Business.Ward's also publish the annual list of Ward's 10 Best Engines....
Dealer Business, a publication of PRIMEDIA
Primedia
PRIMEDIA Inc. is privately held American media company fully owned by TPG Capital.Consumer Source Inc. is the sole operating division of PRIMEDIA and helps millions of consumers find apartments, houses for rent, and new homes for sale through its Internet, mobile, and print products...
’s Ward’s Communications, presented Herb Chambers Companies with the Ward’s Dealer of the Year award for "for honesty, exemplary customer service and employee care". Also in 2003, J.D. Power and Associates
J.D. Power and Associates
J.D. Power and Associates is a global marketing information services firm founded in 1968 by James David Power III. The firm conducts surveys of customer satisfaction, product quality, and buyer behavior for industries ranging from cars to marketing and advertising firms. The firm is best known for...
awarded 7 of the Herb Chambers dealerships with the Certified Retailer award.
In 2007, Ward's Dealer Business recognized the Herb Chambers Companies as the 7th most active auto group based on Internet Sales Volume. The National Automobile Dealers Association
National Automobile Dealers Association
The National Automobile Dealers Association, founded in 1917, represents nearly 17,000 new-car and truck dealers, both domestic and international, with about 37,500 separate franchises...
(NADA) nominated Herb Chambers Companies as the Massachusetts' nominee for the 2008 Time Magazine Dealer of the Year award.
Controversy
Questions surrounding the Herb Chambers Companies have been raised in the past. In 2005, a Boston Globe report noted that four officials from the Herb Chambers Companies contributed to Massachusetts Attorney General Thomas ReillyThomas Reilly
Thomas F. Reilly is an American attorney and politician who served as the 45th Massachusetts Attorney General. He was born in Springfield, Massachusetts to Irish immigrant parents....
's campaign efforts when attempting to run for Governor of Massachusetts. This was of interest because auto dealer groups including Herb Chambers Companies had generated a large number of complaints to the Attorney General's office at the same time.