IResQ
Encyclopedia
iResQ is a DBA
of ResQ Systems, LLC, an Internet-based company founded in 1994 and located in Olathe, Kansas. iResQ diagnoses and repairs a wide range of Apple products—from desktop computers to the iPod
and iPhone
and recently the company began offering repair services for the Sony PSP. iResQ also sells accessories and parts in addition to its repair and upgrade services.
services are also available, as the company is an official rechargeable battery collection site in the Rechargeable Battery Recycling Corporation’s Call2Recycle
program. iResQ also buys used or broken iPods, iPhones, Mac portables, and Mac desktops for parts and refurbishing.
In 2008 the company was named an Apple-authorized service provider which allows iResQ to diagnose problems and perform repairs for customers under Apple’s warranty program.
In February 2009, iResQ announced that it was partnering with a local recycling facility that redistributes surplus electronics to nonprofit organizations. It will also have its cardboard and paper waste processed.
. The idea originated out of a contest when a fan responded to the website’s “Submit-a-Song” program by asking the duo to produce a video about what to do with a dead iPod. The song was released in February 2008. Featuring a cameo by viral video comedian iJustine, it received over half a million views on YouTube as of April 2010.
Doing business as
The phrase "doing business as" is a legal term used in the United States, meaning that the trade name, or fictitious business name, under which the business or operation is conducted and presented to the world is not the legal name of the legal person who actually own it and are responsible for it...
of ResQ Systems, LLC, an Internet-based company founded in 1994 and located in Olathe, Kansas. iResQ diagnoses and repairs a wide range of Apple products—from desktop computers to the iPod
IPod
iPod is a line of portable media players created and marketed by Apple Inc. The product line-up currently consists of the hard drive-based iPod Classic, the touchscreen iPod Touch, the compact iPod Nano, and the ultra-compact iPod Shuffle...
and iPhone
IPhone
The iPhone is a line of Internet and multimedia-enabled smartphones marketed by Apple Inc. The first iPhone was unveiled by Steve Jobs, then CEO of Apple, on January 9, 2007, and released on June 29, 2007...
and recently the company began offering repair services for the Sony PSP. iResQ also sells accessories and parts in addition to its repair and upgrade services.
Services
The company provides diagnostic and repair services for iPods, iPhones, iPads, MacBooks/MacBook Pros, Mac Minis, and PSPs. Battery recyclingBattery recycling
Battery recycling is a recycling activity that aims to reduce the number of batteries being disposed as municipal solid waste. Batteries contain a number of heavy metals and toxic chemicals, their dumping has raised concern over risks of soil contamination and water pollution.-Battery recycling by...
services are also available, as the company is an official rechargeable battery collection site in the Rechargeable Battery Recycling Corporation’s Call2Recycle
Call2Recycle
Call2Recycle® is the only free rechargeable battery and cell phone collection program in North America. Since 1996, Call2Recycle has diverted over 60 million pounds of rechargeable batteries from the solid waste stream and through a network of 30,000 public and 30,000 private collection sites...
program. iResQ also buys used or broken iPods, iPhones, Mac portables, and Mac desktops for parts and refurbishing.
In 2008 the company was named an Apple-authorized service provider which allows iResQ to diagnose problems and perform repairs for customers under Apple’s warranty program.
In February 2009, iResQ announced that it was partnering with a local recycling facility that redistributes surplus electronics to nonprofit organizations. It will also have its cardboard and paper waste processed.
Previous names
The company was originally named “MacWorks” in 1994 and changed to ResQ Systems, LLC in 2001. By 2007, the names “iPodResQ,” “PowerBookResQ,” “InkResQ,” “PowerMacResQ,” and “MacBookResQ” were used for different divisions. In February 2007 the company announced the new name—iResQ—encompassing the various repair services under one brand.The Dead iPod Song
iResQ achieved some fame after sponsoring a video created by the Internet-based comedians and filmmakers Rhett and LinkRhett and Link
Rhett and Link are the comedy, filmmaking, musical and advertising duo of Rhett McLaughlin and Link Neal. They star in the television show Rhett & Link: Commercial Kings on the Independent Film Channel. They are known for their videos, songs and commercials and are one of the most subscribed...
. The idea originated out of a contest when a fan responded to the website’s “Submit-a-Song” program by asking the duo to produce a video about what to do with a dead iPod. The song was released in February 2008. Featuring a cameo by viral video comedian iJustine, it received over half a million views on YouTube as of April 2010.
Other references
- Levine, Greg (2007-04-16). "iPod, Heal Thyself", Salt Lake Tribune via The Columbus Dispatch. Retrieved on 19 January 2009.
- Wayner, Peter (2007-11-08). "Don't Throw Out Your Broken iPod; Fix It via the Web", New York Times. Retrieved on 19 January 2009.
- Gwinn, Eric (2008-01-15). "What to Do with your Old Gadgets", Chicago Tribune. Retrieved on 19 January 2009.
- Russell, J. (2009-07-30). "iResQ to the Rescue!", "iPhone Overload." Retrieved on 20 August 2009.
- iResQ Better Business Bureau Reliability Report Retrieved on 3 September 2009.
- Passy, Charles (2009-12-03). "Can Big-Box Merchants Fix Your Computer?", The Wall Street Journal. Retrieved on 14 December 2009.
- Wortham, Jenna (2010-04-14). "How to Fix Your iPhone (the Unofficial Edition)", The New York Times. Retrieved on 15 April 2010
- Hickey, Matt (2010-12-21). "Forget DIY repair. Sometimes, you need the pros", CNet. Retrieved on 21 December 2010