Independent Betting Adjudication Service
Encyclopedia
The Independent Betting Adjudication Service (IBAS), founded in 1998, is a third party organization that settles disputes between gambling
establishments registered with IBAS and their customers in the United Kingdom
. The organization, which was originally part of the Sporting Life’s Green Seal service, was formerly known as the Independent Betting Arbitration Service. The company, headed by CEO Chris O’Keeffe, dropped Arbitration
from the organization’s name in 2007, opting instead to use Adjudication
to better reflect its role after the enactment of the 2005 Gambling Act
.
IBAS deals with several sectors in the realm of gambling. The sectors include:
IBAS will become involved in a dispute only after the gambling establishment and the customer(s) have made attempts to resolve the issue amongst themselves. If a deadlock
remains, the dispute will be reviewed by IBAS if the following conditions are met:
If the dispute merits involvement, IBAS will accept written statements describing the conflict from both parties involved. IBAS verifies the establishment has upheld their own rules and regulations for gambling. If no rule that covers the dispute exists, IBAS will set forth its own rule based on what would be acceptable by industry standards. Both parties are bound by IBAS's ruling.
is to ensure that all gamblers are treated fairly in accordance with the rules and regulations established for gambling industry. This includes disputes between customers and gambling operators. By law, any sector in the realm of gambling under the jurisdiction of the Gambling Commission must use an independent, third party to resolve disputes. Because IBAS is recognized as the third party adjudicator for nearly all bookmakers in the UK, the Gambling Commission works closely with IBAS to reduce the number of disputes between customers and gambling operators.
on one of their past rulings. These case studies provide gamblers with examples of previous disputes to help prevent future problems between gamblers and operators. The studies focus on aspects of gambling that are often confusing or misinterpreted. Case studies are available for several betting options offered to UK gamblers.
One football study published stated that all football bets are based on 90 minutes, unless otherwise specified by the use of the words outright, win trophy or another suitable phrase that leaves no doubt as to the preferred settlement criteria. Bettor
s need to specify which option they desire prior to placing the intended wager, otherwise, the bet is assumed to be based on 90 minutes of play.
Gambling
Gambling is the wagering of money or something of material value on an event with an uncertain outcome with the primary intent of winning additional money and/or material goods...
establishments registered with IBAS and their customers in the United Kingdom
United Kingdom
The United Kingdom of Great Britain and Northern IrelandIn the United Kingdom and Dependencies, other languages have been officially recognised as legitimate autochthonous languages under the European Charter for Regional or Minority Languages...
. The organization, which was originally part of the Sporting Life’s Green Seal service, was formerly known as the Independent Betting Arbitration Service. The company, headed by CEO Chris O’Keeffe, dropped Arbitration
Arbitration
Arbitration, a form of alternative dispute resolution , is a legal technique for the resolution of disputes outside the courts, where the parties to a dispute refer it to one or more persons , by whose decision they agree to be bound...
from the organization’s name in 2007, opting instead to use Adjudication
Adjudication
Adjudication is the legal process by which an arbiter or judge reviews evidence and argumentation including legal reasoning set forth by opposing parties or litigants to come to a decision which determines rights and obligations between the parties involved....
to better reflect its role after the enactment of the 2005 Gambling Act
Gambling Act 2005
The Gambling Act 2005 is an Act of the Parliament of the United Kingdom. It mainly applies to England and Wales, and to Scotland, and is designed to control all forms of gambling...
.
IBAS deals with several sectors in the realm of gambling. The sectors include:
- Betting ExchangesBetting exchangeA betting exchange is an entity which provides "trading" facilities for retail or bookmaker customers to buy and sell contracts. Contracts are structured as binary options. Some betting exchanges may also offer CFD products...
- Betting Intermediaries
- Betting Shops
- Greyhounds
- Greyhound Stadia Pool Betting
- Lotteries
- Online GamblingOnline gamblingOnline gambling, also known as Internet gambling and iGambling, is a general term for gambling using the Internet.-Online poker:Online poker tables commonly offer Texas hold 'em, Omaha, Seven-card stud, razz, HORSE and other game types in both tournament and ring game structures...
(UK and Offshore) - Gaming MachinesSlot machineA slot machine , informally fruit machine , the slots , poker machine or "pokies" or simply slot is a casino gambling machine with three or more reels which spin when a button is pushed...
- Mobile GamblingMobile gamblingMobile gambling refers to playing games of chance or skill for money by using a remote device such as a tablet computer, smartphone or a mobile phone with a wireless internet connection...
- Totalisator Betting
Dispute involvement
Since its inception, IBAS has been handling the majority of gambling disputes in the UK. In 2000, the first year that IBAS was fully operational, approximately 800 disputes went to panel, a number which remained relatively constant the following year in 2001. In 2002, the number of cases to panel rose to 1126 due to the abolishment of the UK's gambling tax. Again, IBAS saw another increase in cases to panel, this time as a result of the 2005 Gambling Act. In 2007, nearly 1700 disputes were handled by the IBAS panel, 372 of which were of the internet variety. IBAS claims to have awarded customers over £365,000 from dispute resolutions in 2007. There are also instances when IBAS rules in favor of the establishment, rather than the customer.IBAS will become involved in a dispute only after the gambling establishment and the customer(s) have made attempts to resolve the issue amongst themselves. If a deadlock
Deadlock
A deadlock is a situation where in two or more competing actions are each waiting for the other to finish, and thus neither ever does. It is often seen in a paradox like the "chicken or the egg"...
remains, the dispute will be reviewed by IBAS if the following conditions are met:
- a resolution has not been reached to satisfaction of either party involved
- both parties agree to the terms and conditions of involving IBAS as a third party adjudicatorAdjudicatorAn adjudicator is someone who presides, judges and arbitrates during a formal dispute. The term adjudicator essentially means a judge, without invoking the legal term. An ombudsman is a type of adjudicator in local government in the United Kingdom....
If the dispute merits involvement, IBAS will accept written statements describing the conflict from both parties involved. IBAS verifies the establishment has upheld their own rules and regulations for gambling. If no rule that covers the dispute exists, IBAS will set forth its own rule based on what would be acceptable by industry standards. Both parties are bound by IBAS's ruling.
Gambling commission
One objective of the UK Gambling CommissionGambling Commission
The Gambling Commission is Great Britain's regulatory body for most, but not all, gambling.-History:It was established under the Gambling Act 2005 and assumed full powers in 2007, taking over responsibility from the Gaming Board for Great Britain, in regulating arcades, betting, bingo, casinos,...
is to ensure that all gamblers are treated fairly in accordance with the rules and regulations established for gambling industry. This includes disputes between customers and gambling operators. By law, any sector in the realm of gambling under the jurisdiction of the Gambling Commission must use an independent, third party to resolve disputes. Because IBAS is recognized as the third party adjudicator for nearly all bookmakers in the UK, the Gambling Commission works closely with IBAS to reduce the number of disputes between customers and gambling operators.
Case studies
Each month, IBAS publishes a case studyCase study
A case study is an intensive analysis of an individual unit stressing developmental factors in relation to context. The case study is common in social sciences and life sciences. Case studies may be descriptive or explanatory. The latter type is used to explore causation in order to find...
on one of their past rulings. These case studies provide gamblers with examples of previous disputes to help prevent future problems between gamblers and operators. The studies focus on aspects of gambling that are often confusing or misinterpreted. Case studies are available for several betting options offered to UK gamblers.
One football study published stated that all football bets are based on 90 minutes, unless otherwise specified by the use of the words outright, win trophy or another suitable phrase that leaves no doubt as to the preferred settlement criteria. Bettor
Bettor
A Bettor is a person who makes bets based on particular information, or feeling, on sporting or other events in the hope of gaining financial profit.-Low Vs. High-stake bettors:...
s need to specify which option they desire prior to placing the intended wager, otherwise, the bet is assumed to be based on 90 minutes of play.
See also
- 2005 Gambling ActGambling Act 2005The Gambling Act 2005 is an Act of the Parliament of the United Kingdom. It mainly applies to England and Wales, and to Scotland, and is designed to control all forms of gambling...
- UK Gambling CommissionGambling CommissionThe Gambling Commission is Great Britain's regulatory body for most, but not all, gambling.-History:It was established under the Gambling Act 2005 and assumed full powers in 2007, taking over responsibility from the Gaming Board for Great Britain, in regulating arcades, betting, bingo, casinos,...