Intec
Encyclopedia
Intec is now officially a part of CSG Systems .

Intec is a provider of Business Support System (BSS)
Business Support Systems
Business support systems are the components that a telephone operator or telco uses to run its business operations towards customer. BSS and OSS platforms are linked in the need to support various end to end services...

 software and related services, primarily for the telecommunications industry but increasingly for customers in other industries including Financial Services, Transportation and the Government sector. It is a constituent of the FTSE SmallCap Index
FTSE SmallCap Index
The FTSE SmallCap Index is an index of small market capitalization companies consisting of the 351st to the 619th largest listed companies on the London Stock Exchange main market...

.

Intec has 31 regional offices and support centres serving a global customer base, across 85 different countries. Customers range from large national and international carriers, through content and next generation service providers to internet, media, cable, transportation, and financial services companies. Intec maintains a distributed approach to support and development, with main R&D facilities in USA, South Africa, Australia and support centres throughout North America, Central & Latin America, Europe, Middle East, Africa and Asia.

Intec has over 1600 staff.

History

Intec was started in the UK in 1997 to sell interconnect billing systems. From this point the company expanded both organically and through acquisition. Intec became a public company in 2000, following its IPO on the London Stock Exchange
London Stock Exchange
The London Stock Exchange is a stock exchange located in the City of London within the United Kingdom. , the Exchange had a market capitalisation of US$3.7495 trillion, making it the fourth-largest stock exchange in the world by this measurement...

. The following year it completed its first acquisition, with the purchase of Computer Generation Inc (CGI). In 2002 Intec further consolidated the interconnect billing market with acquisitions from ICL and Ericsson
Ericsson
Ericsson , one of Sweden's largest companies, is a provider of telecommunication and data communication systems, and related services, covering a range of technologies, including especially mobile networks...

. In 2003 Intec entered the IP services mediation and charging market with the acquisition of Digiquant (subsequently sold to Volubill). The Digiquant acquisition was followed in 2004 with the acquisition of the Singl.eView product line from ADC. In 2006 Intec acquired EUR systems, a USA based provider of bureau services, which has been integrated with Intec’s other managed services
Managed services
Managed services is the practice of transferring day-to-day related management responsibility as a strategic method for improved effective and efficient operations inclusive of Production Support and lifecycle build/maintenance activities...

and outsourcing facilities.

Intec was awarded as Global OSS/BSS winner of the prestigious ‘Best Billing Solution’ category of the Billing & OSS World 2009 Excellence Awards. The company won for its work with Polish operator Polkomtel

The company was acquired by CSG Systems International of the United States for £237 million in November 2010.

Products and Services

Intec's products cover three areas:
  • Interconnect Billing & Wholesale Management
  • Retail Customer Care, Charging & Billing
  • Service Mediation & Activation.


Intec claims to work closely with its customers - many of whom have been with Intec since its inception - to provide the highest standards of performance, flexibility and robustness to help carriers service their customers effectively and profitably. Intec's supposedly comprehensive and expanding range of products, solutions and services includes:
  • Retail billing and customer management
  • Multi-service mediation and activation
  • Inter-carrier billing settlements including US CABS and ITU-based settlement
  • End-to-end content partner management
  • Optimised wholesale routing and trading
  • Real-time pre/post-paid mediation and charging
  • Pre-integrated solutions for wholesale, wireless and core IMS charging functions
The source of this article is wikipedia, the free encyclopedia.  The text of this article is licensed under the GFDL.
 
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