Mission Critical
Encyclopedia
Mission critical refers to any factor of a system (equipment, process, procedure, software, etc.) whose failure will result in the failure of business operations. That is, it is critical to the organization's 'mission'.

As a rule in crisis management
Crisis management
Crisis management is the process by which an organization deals with a major event that threatens to harm the organization, its stakeholders, or the general public. The study of crisis management originated with the large scale industrial and environmental disasters in the 1980's.Shrivastava, P....

, if a triage
Triage
Triage or ) is the process of determining the priority of patients' treatments based on the severity of their condition. This rations patient treatment efficiently when resources are insufficient for all to be treated immediately. The term comes from the French verb trier, meaning to separate,...

-type decision is made in which certain components must be eliminated or delayed, e.g. because of resource or personnel constraints, the mission critical ones must not be among them.

According to Tandehill Human Capital, in the human resources field, there is a category of jobs called mission critical. Mission-critical jobs are those jobs that help the organization maintain or develop its distinct competitive advantage. Because of the importance of these jobs, they are typically paid a premium to market. When determining mission-critical jobs, organizations consider: 1) A job’s expected contribution to long-term organizational success; 2)The criticality and/or unique contribution of a job to achieving ongoing long-term objectives; 3)The difference in contribution level between having an average performer and a high performer in the job. Because of the pay premium available to mission critical jobs, the group is typically very limited (no more than 5% of all jobs)and the entire leadership team must be in agreement as to which jobs are mission critical.
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