Multiven
Encyclopedia
Multiven, Inc. provides multi-vendor Internet Protocol
Internet Protocol
The Internet Protocol is the principal communications protocol used for relaying datagrams across an internetwork using the Internet Protocol Suite...

 network
Computer network
A computer network, often simply referred to as a network, is a collection of hardware components and computers interconnected by communication channels that allow sharing of resources and information....

 infrastructure technical support
Technical support
Technical support or tech support refers to a range of services by which enterprises provide assistance to users of technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods...

, maintenance and consulting services. to Large Enterprises
Fortune 500
The Fortune 500 is an annual list compiled and published by Fortune magazine that ranks the top 500 U.S. closely held and public corporations as ranked by their gross revenue after adjustments made by Fortune to exclude the impact of excise taxes companies collect. The list includes publicly and...

, Internet Service Provider
Internet service provider
An Internet service provider is a company that provides access to the Internet. Access ISPs directly connect customers to the Internet using copper wires, wireless or fiber-optic connections. Hosting ISPs lease server space for smaller businesses and host other people servers...

s, Small, Medium Businesses, and Government
Government
Government refers to the legislators, administrators, and arbitrators in the administrative bureaucracy who control a state at a given time, and to the system of government by which they are organized...

 agencies.

History

Founded in 2005 in Palo Alto California
California
California is a state located on the West Coast of the United States. It is by far the most populous U.S. state, and the third-largest by land area...

 by Peter Alfred-Adekeye, Multiven is focused on making all IP
Internet Protocol
The Internet Protocol is the principal communications protocol used for relaying datagrams across an internetwork using the Internet Protocol Suite...

 network
Computer network
A computer network, often simply referred to as a network, is a collection of hardware components and computers interconnected by communication channels that allow sharing of resources and information....

 infrastructure work properly, irrespective of the underlying hardware, software and technologies.

Multiven Services


Legal Action

Multiven Files Antitrust Lawsuit Against Cisco Systems, Inc.

On December 1, 2008, Multiven, Inc. filed an antitrust
Antitrust
The United States antitrust law is a body of laws that prohibits anti-competitive behavior and unfair business practices. Antitrust laws are intended to encourage competition in the marketplace. These competition laws make illegal certain practices deemed to hurt businesses or consumers or both,...

 lawsuit against Cisco Systems, Inc. in an effort to open up the network maintenance services marketplace for Cisco equipment, promote competition and ensure consumer choice and value. Multiven’s complaint alleges that Cisco harmed Multiven and consumers by bundling and tying bug
Software bug
A software bug is the common term used to describe an error, flaw, mistake, failure, or fault in a computer program or system that produces an incorrect or unexpected result, or causes it to behave in unintended ways. Most bugs arise from mistakes and errors made by people in either a program's...

 fixes/patches and updates for its operating system
Operating system
An operating system is a set of programs that manage computer hardware resources and provide common services for application software. The operating system is the most important type of system software in a computer system...

 software to its maintenance services (“SMARTnet”) and through a series of other illegal exclusionary and anticompetitive acts designed to maintain Cisco’s alleged monopoly
Monopoly
A monopoly exists when a specific person or enterprise is the only supplier of a particular commodity...

 in the network maintenance services market for Cisco networking equipment. Multiven is represented by Blecher & Collins and the official press release and full complaint can be read here.

CEO Criminal Charges

Cisco retaliated by accusing Multiven CEO Peter Alfred-Adekeye of illegal access to Cisco material using a Cisco ID. Alfred-Adekeye is a naturalised British citizen, a resident of Zurich
Zürich
Zurich is the largest city in Switzerland and the capital of the canton of Zurich. It is located in central Switzerland at the northwestern tip of Lake Zurich...

, and a former Cisco employee. After several months in which US authorities prevented his entry into the country for participation in the litigation, a special hearing in the case took place at a Canadian hotel on 20 May, 2010, involving a US special master
Special master
In law, a special master is an authority appointed by a judge to make sure that judicial orders are actually followed.In England, at common law, there were "Masters in Chancery," who acted in aid of the Equity Courts. There were also "Masters in Lunacy," who conducted inquiries of the same nature...

and four Cisco lawyers. He was arrested from the court session by Canadian police based on a misleading US arrest warrant.

Alfred-Adekeye was released after 28 days in custody but was forced to remain in Canada for another year before he was allowed to return to Zurich to his wife and toddler son. In June 2011, a Canadian judge stayed the extradition, ruling that the strict standard of "extraordinary misconduct" was met by the circumstances and speaking of the "audacity of it all", of "Cisco's duplicity", and the "shocking" act of preventing someone's participation in a judicial proceeding by arresting them to supposedly force them to participate. False material in the US attorney's letter had misled the judge who signed the Canadian arrest warrant. "Grotesquely inflated" charges and the unjustified portrayal of the respected British entrepreneur as a Nigerian-born scam artist and flight risk had misled the Canadian judicial system further. The underlying civil case by Multiven against Cisco had been withheld from them.
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