National Emergency Number Association
Encyclopedia
The National Emergency Number Association (NENA) is an organization whose mission it is to foster the technological advancement, availability, and implementation of a universal emergency telephone number
system in the United States. In carrying out its mission, NENA promotes research
, planning, training and education
. The protection of human life, the preservation of property
and the maintenance of general community security are among NENA's objectives.
One of NENA's main functions is to grade the quality of the 9-1-1
(the Universal Emergency Number since 1968) services that exist throughout the United States of America. Through their Report Card to the Nation (RCN), the RCN Commission reviews and grades the performance of 9-1-1 centers based on their established standards of practice. The first publication of their research was focused on the events of September 11, 2001 in New York City, New York.
NENA is tracking the deployment of Enhanced 9-1-1 and the Wireless Phase 1 and 2 initiatives. The latter are enabling 9-1-1 call takers to (in Phase 1) identify the cell tower related to the caller and (in Phase 2) to identify the actual geographic location of the caller.
Emergency telephone number
Many countries' public telephone networks have a single emergency telephone number, sometimes known as the universal emergency telephone number or occasionally the emergency services number, that allows a caller to contact local emergency services for assistance. The emergency telephone number may...
system in the United States. In carrying out its mission, NENA promotes research
Research
Research can be defined as the scientific search for knowledge, or as any systematic investigation, to establish novel facts, solve new or existing problems, prove new ideas, or develop new theories, usually using a scientific method...
, planning, training and education
Education
Education in its broadest, general sense is the means through which the aims and habits of a group of people lives on from one generation to the next. Generally, it occurs through any experience that has a formative effect on the way one thinks, feels, or acts...
. The protection of human life, the preservation of property
Property
Property is any physical or intangible entity that is owned by a person or jointly by a group of people or a legal entity like a corporation...
and the maintenance of general community security are among NENA's objectives.
One of NENA's main functions is to grade the quality of the 9-1-1
9-1-1
9-1-1 is the emergency telephone number for the North American Numbering Plan .It is one of eight N11 codes.The use of this number is for emergency circumstances only, and to use it for any other purpose can be a crime.-History:In the earliest days of telephone technology, prior to the...
(the Universal Emergency Number since 1968) services that exist throughout the United States of America. Through their Report Card to the Nation (RCN), the RCN Commission reviews and grades the performance of 9-1-1 centers based on their established standards of practice. The first publication of their research was focused on the events of September 11, 2001 in New York City, New York.
NENA is tracking the deployment of Enhanced 9-1-1 and the Wireless Phase 1 and 2 initiatives. The latter are enabling 9-1-1 call takers to (in Phase 1) identify the cell tower related to the caller and (in Phase 2) to identify the actual geographic location of the caller.