Netop Remote Control is a product of Netop Business Solutions A/S. It provides solutions for the remote management and support of enterprise IT infrastructure, help desk, customer service, kiosk and POS devices. The cross-platform capabilities make it possible to access the most common operating systems from any operating system of the same selection like Windows, Windows Mobile

Windows Mobile

Windows Mobile is a mobile operating system developed by Microsoft that was used in smartphones and Pocket PCs, but by 2011 was rarely supplied on new phones. The last version is "Windows Mobile 6.5.5"; it is superseded by Windows Phone, which does not run Windows Mobile software.Windows Mobile is...

, Windows CE

Windows CE

Microsoft Windows CE is an operating system developed by Microsoft for embedded systems. Windows CE is a distinct operating system and kernel, rather than a trimmed-down version of desktop Windows...

, Linux

Linux

Linux is a Unix-like computer operating system assembled under the model of free and open source software development and distribution. The defining component of any Linux system is the Linux kernel, an operating system kernel first released October 5, 1991 by Linus Torvalds...

, Mac

Macintosh

The Macintosh , or Mac, is a series of several lines of personal computers designed, developed, and marketed by Apple Inc. The first Macintosh was introduced by Apple's then-chairman Steve Jobs on January 24, 1984; it was the first commercially successful personal computer to feature a mouse and a...

, eComStation

EComStation

eComStation or eCS is a PC operating system based on OS/2, published by Serenity Systems. It includes several additions and accompanying software not present in the IBM version of the system.-Differences between eComStation and OS/2:...

 and more. Some features may not be available on certain operating systems. Connections over the internet is possible to both pre-installed clients as well as on-demand clients. Netop supports access to computers not having loaded the operating system for maintenance of BIOS

BIOS

In IBM PC compatible computers, the basic input/output system , also known as the System BIOS or ROM BIOS , is a de facto standard defining a firmware interface....

 etc. using Intel vPro

VPRO

The VPRO was established in the Netherlands in 1926 as a religious broadcasting organization. Falling under the Protestant pillar, it represented the Liberal Protestant current...

.

Operation principles

Netop Remote Control utilizes a number of modules in order to provide various solution

Solution

In chemistry, a solution is a homogeneous mixture composed of only one phase. In such a mixture, a solute is dissolved in another substance, known as a solvent. The solvent does the dissolving.- Types of solutions :...

s. In basic environment like a LAN

Län

Län and lääni refer to the administrative divisions used in Sweden and previously in Finland. The provinces of Finland were abolished on January 1, 2010....

 a minimum of two modules are required.

• The Host module, which runs on the computer that needs to be accessed remotely.
• The Guest module, which runs on the computer that is used to access distant computers.

For more advanced environments and heterogeneous networks other modules may be part of the complete solution.

• The Security Server module, which provides centralized management of remote users and logging of remote control activities.
• The Gateway Server module, which provides single point of access into and out of networks
  Computer network
  A computer network, often simply referred to as a network, is a collection of hardware components and computers interconnected by communication channels that allow sharing of resources and information....
  
   and terminal server
  Terminal server
  A terminal server enables organizations to connect devices with an RS-232, RS-422 or RS-485 serial interface to a local area network . Products marketed as terminal servers can be very simple devices that do not offer any security functionality, such as data encryption and user authentication...
  
   environments.
• The WebConnect Server module, which provides firewall
  Firewall
  Firewall may refer to:* Firewall , a barrier inside a building or vehicle, designed to limit the spread of fire, heat and structural collapse...
  
   friendly connections via internet.

Security

Security is an important factor when choosing a remote support solution for any enterprise. Netop Remote Control allows organizations to centrally control who can do what and where safe in the knowledge that when each remote session has finished it should be able to document what actually took place.

For systems in environments that need to meet and maintain compliance requirements, remote administration software must have strict security control. Netop Remote Control 10.5 is able to exceed security standards including PCI DSS

PCI DSS

The Payment Card Industry Data Security Standard is an information security standard for organizations that handle cardholder information for the major debit, credit, prepaid, e-purse, ATM, and POS cards....

, ISO 27001

ISO/IEC 27001

ISO/IEC 27001, part of the growing ISO/IEC 27000 family of standards, is an Information Security Management System standard published in October 2005 by the International Organization for Standardization and the International Electrotechnical Commission...

, FIPS

Federal Information Processing Standard

A Federal Information Processing Standard is a publicly announced standardization developed by the United States federal government for use in computer systems by all non-military government agencies and by government contractors, when properly invoked and tailored on a contract...

 and HIPAA.

It is necessary to examine the remote control software functionality that best serves organizations that need a highly secure tool that crosses all platforms and devices and is completely scalable in any environment.

Version history

The first version of Netop Remote Control for MS-DOS was released by Danware Data A/S in 1987. Current version is 10.5, which supports 32/64-bit versions of Windows 7, Windows Server 2008 R2, Ubuntu Linux and Mac OS X Lion, was released in September 2011.

The Company

The original name of the manufacturer of various products of the Netop family was Danware Data A/S. In 2009 the company changed its name into Netop Business Solutions A/S.

See also

• Comparison of remote desktop software
• Remote desktop software
  Remote desktop software
  In computing, the term remote desktop refers to a software or an OS feature allowing applications, either command line programs or graphical applications, to be run remotely on a server, while being displayed locally. Remote desktop applications have varying features...
  
  
• Remote administration
  Remote administration
  Remote administration refers to any method of controlling a computer from a remote location.Software that allows remote administration is becoming increasingly common and is often used when it is difficult or impractical to be physically near a system in order to use it, or in order to access web...
  
  
• SANS institute
  SANS Institute
  The SANS Institute is a private US company that specializes in internet security training. It was founded in 1989, provides computer security training, professional certification through Global Information Assurance Certification , and a research archive - the SANS Reading Room...
  
  

External links

• Netop Remote Control