New Jersey Motor Vehicle Commission
Encyclopedia
The New Jersey Motor Vehicle Commission is the governmental agency responsible for titling, registering and inspecting automobile
s and licensing drivers
in the U.S. state
of New Jersey
.
The Commission is composed of eight members, four of whom are appointed by the Governor
. Laurette K. Asante, Scott Kisch, Walter S. Orcutt and Stephen S. Scaturro are the gubernatorial appointments. Three cabinet members also serve on the Commission on an ex officio basis: the New Jersey Attorney General
, the State Treasurer
and the Commissioner of the New Jersey Department of Transportation
.
The eighth position is reserved for the Chief Administrator of MVC, who also serves as the Chair of the Commission. On February 1, 2010, Raymond P. Martinez
was nominated to the position of Acting Chief Administrator of the New Jersey Motor Vehicle Commission (MVC) by Governor Chris Christie. He directs approximately 2,400 employees at 71 locations throughout the state. Martinez is the 22nd individual to lead the organization in its more than 100 years of existence.
. Like most other DMVs, the former New Jersey DMV had a notorious reputation for customer service.
Some of the major accomplishments in recent years have been a dramatic reduction of customer wait times, expansion of online services, decentralization of various services, modernization of the physical and technological infrastructure, enhancement of security measures and introduction of mandatory customer service training for employees.
Timeline of some notable MVC accomplishments
May 2003 - The New Jersey Motor Vehicle Commission (MVC) is formed, replacing the DMV notorious for poor customer service.
January 2004 - The MVC issues the state's first, security-enhanced Digital Driver License (DDL).
January 2004 - The MVC reinstitutes Saturday hours of service.
August 2004 - The MVC begins On-Board Diagnostics (OBD) vehicle testing.
May 2005 - The MVC opens the state's first Model Agency in the City of Camden.
September 2007 - The MVC begins accepting credit card payments for motor vehicle transactions.
March 2008 - The MVC begins offering approved online defensive driving courses.
January 2009 - The MVC opens the state's first Model Agency which was built from the ground up on state-owned land in Freehold Township.
July 2010 - The MVC introduces more convenient evening service hours at its agencies until 7:30 p.m. on Tuesdays and Thursdays.
August 2010 - The MVC made changes to the New Jersey Vehicle Inspection Program eliminating the mechanical defects (safety) portion of the inspection process for passenger vehicles saving the state more than $11 million annually, joining 28 other states and the District of Columbia.
October 2010 - The MVC begins the sale of sports-themed license plates featuring the sports of NASCAR, baseball, football, basketball and hockey.
Automobile
An automobile, autocar, motor car or car is a wheeled motor vehicle used for transporting passengers, which also carries its own engine or motor...
s and licensing drivers
Driver's license
A driver's license/licence , or driving licence is an official document which states that a person may operate a motorized vehicle, such as a motorcycle, car, truck or a bus, on a public roadway. Most U.S...
in the U.S. state
U.S. state
A U.S. state is any one of the 50 federated states of the United States of America that share sovereignty with the federal government. Because of this shared sovereignty, an American is a citizen both of the federal entity and of his or her state of domicile. Four states use the official title of...
of New Jersey
New Jersey
New Jersey is a state in the Northeastern and Middle Atlantic regions of the United States. , its population was 8,791,894. It is bordered on the north and east by the state of New York, on the southeast and south by the Atlantic Ocean, on the west by Pennsylvania and on the southwest by Delaware...
.
The Commission is composed of eight members, four of whom are appointed by the Governor
Governor of New Jersey
The Office of the Governor of New Jersey is the executive branch for the U.S. state of New Jersey. The office of Governor is an elected position, for which elected officials serve four year terms. While individual politicians may serve as many terms as they can be elected to, Governors cannot be...
. Laurette K. Asante, Scott Kisch, Walter S. Orcutt and Stephen S. Scaturro are the gubernatorial appointments. Three cabinet members also serve on the Commission on an ex officio basis: the New Jersey Attorney General
New Jersey Attorney General
The Attorney General of New Jersey is a member of the executive cabinet of the state. The office is appointed by the Governor of New Jersey and term limited...
, the State Treasurer
New Jersey Department of the Treasury
The mission of the New Jersey Department of the Treasury is to formulate and manage the state's budget, generate and collect revenues, disburse the appropriations used to operate New Jersey state government, manage the state's physical and financial assets, and provide statewide support services to...
and the Commissioner of the New Jersey Department of Transportation
New Jersey Department of Transportation
The New Jersey Department of Transportation is the agency responsible for transportation issues and policy in New Jersey. It is headed by the Commissioner of Transportation...
.
The eighth position is reserved for the Chief Administrator of MVC, who also serves as the Chair of the Commission. On February 1, 2010, Raymond P. Martinez
Raymond P. Martinez
Raymond P. Martinez is the New Jersey Motor Vehicle Commission Chair & Chief Administrator in the Cabinet of Governor Chris Christie. He previously served as Deputy Chief of Protocol for the United States Department of State and as New York State Commissioner of Motor Vehicles.-Biography:Martinez...
was nominated to the position of Acting Chief Administrator of the New Jersey Motor Vehicle Commission (MVC) by Governor Chris Christie. He directs approximately 2,400 employees at 71 locations throughout the state. Martinez is the 22nd individual to lead the organization in its more than 100 years of existence.
Mission statement
"To promote motor vehicle safety for our citizens by delivering secure, effective and professional motor vehicle services, and to achieve public trust and confidence in the quality and integrity of those services."History
Following the passage of the Motor Vehicle Security & Customer Service Act of 2003, the former New Jersey Division of Motor Vehicles (DMV) was renamed as the New Jersey Motor Vehicle Commission. The new agency underwent a number of major overhauls in the areas of security and service, including the implementation of a more secure licensing process and the digital driver license and enhanced customer service trainingCustomer service training
Customer service training refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction.- Audience :...
. Like most other DMVs, the former New Jersey DMV had a notorious reputation for customer service.
Some of the major accomplishments in recent years have been a dramatic reduction of customer wait times, expansion of online services, decentralization of various services, modernization of the physical and technological infrastructure, enhancement of security measures and introduction of mandatory customer service training for employees.
Timeline of some notable MVC accomplishments
May 2003 - The New Jersey Motor Vehicle Commission (MVC) is formed, replacing the DMV notorious for poor customer service.
January 2004 - The MVC issues the state's first, security-enhanced Digital Driver License (DDL).
January 2004 - The MVC reinstitutes Saturday hours of service.
August 2004 - The MVC begins On-Board Diagnostics (OBD) vehicle testing.
May 2005 - The MVC opens the state's first Model Agency in the City of Camden.
September 2007 - The MVC begins accepting credit card payments for motor vehicle transactions.
March 2008 - The MVC begins offering approved online defensive driving courses.
January 2009 - The MVC opens the state's first Model Agency which was built from the ground up on state-owned land in Freehold Township.
July 2010 - The MVC introduces more convenient evening service hours at its agencies until 7:30 p.m. on Tuesdays and Thursdays.
August 2010 - The MVC made changes to the New Jersey Vehicle Inspection Program eliminating the mechanical defects (safety) portion of the inspection process for passenger vehicles saving the state more than $11 million annually, joining 28 other states and the District of Columbia.
October 2010 - The MVC begins the sale of sports-themed license plates featuring the sports of NASCAR, baseball, football, basketball and hockey.