Objective Systems Integrators
Encyclopedia
Introduction
OSI is a multinationalMultinational corporation
A multi national corporation or enterprise , is a corporation or an enterprise that manages production or delivers services in more than one country. It can also be referred to as an international corporation...
computer
Computer
A computer is a programmable machine designed to sequentially and automatically carry out a sequence of arithmetic or logical operations. The particular sequence of operations can be changed readily, allowing the computer to solve more than one kind of problem...
technology
Technology
Technology is the making, usage, and knowledge of tools, machines, techniques, crafts, systems or methods of organization in order to solve a problem or perform a specific function. It can also refer to the collection of such tools, machinery, and procedures. The word technology comes ;...
corporation
Corporation
A corporation is created under the laws of a state as a separate legal entity that has privileges and liabilities that are distinct from those of its members. There are many different forms of corporations, most of which are used to conduct business. Early corporations were established by charter...
that develops, manufactures, licenses, and supports a wide range of software products which automate the monitoring, control, delivery, and management of services for multinational corporation
Multinational corporation
A multi national corporation or enterprise , is a corporation or an enterprise that manages production or delivers services in more than one country. It can also be referred to as an international corporation...
service providers including:
- WirelessWirelessWireless telecommunications is the transfer of information between two or more points that are not physically connected. Distances can be short, such as a few meters for television remote control, or as far as thousands or even millions of kilometers for deep-space radio communications...
service providers - IPTVIPTVInternet Protocol television is a system through which television services are delivered using the Internet protocol suite over a packet-switched network such as the Internet, instead of being delivered through traditional terrestrial, satellite signal, and cable television formats.IPTV services...
service providers - TransmissionTransmission (telecommunications)Transmission, in telecommunications, is the process of sending, propagating and receiving an analogue or digital information signal over a physical point-to-point or point-to-multipoint transmission medium, either wired, optical fiber or wireless...
service providers
OSI software and services manage
- ~15% of the world's Communications service providerCommunications Service ProviderA communications service provider or CSP is a service provider that transports information electronically. The term encompasses public and private companies in the telecom , Internet, cable, satellite, and managed services businesses.The market in which a communication service provider specializes...
s by total revenue. - ~10% of the world's Communications service providerCommunications Service ProviderA communications service provider or CSP is a service provider that transports information electronically. The term encompasses public and private companies in the telecom , Internet, cable, satellite, and managed services businesses.The market in which a communication service provider specializes...
s by total subscribers. - WirelessWirelessWireless telecommunications is the transfer of information between two or more points that are not physically connected. Distances can be short, such as a few meters for television remote control, or as far as thousands or even millions of kilometers for deep-space radio communications...
network services and resources for three of the largest WirelessWirelessWireless telecommunications is the transfer of information between two or more points that are not physically connected. Distances can be short, such as a few meters for television remote control, or as far as thousands or even millions of kilometers for deep-space radio communications...
Communications service providerCommunications Service ProviderA communications service provider or CSP is a service provider that transports information electronically. The term encompasses public and private companies in the telecom , Internet, cable, satellite, and managed services businesses.The market in which a communication service provider specializes...
in North AmericaNorth AmericaNorth America is a continent wholly within the Northern Hemisphere and almost wholly within the Western Hemisphere. It is also considered a northern subcontinent of the Americas...
. - Digital Subscriber LineDigital Subscriber LineDigital subscriber line is a family of technologies that provides digital data transmission over the wires of a local telephone network. DSL originally stood for digital subscriber loop. In telecommunications marketing, the term DSL is widely understood to mean Asymmetric Digital Subscriber Line ,...
Activation and quality assuranceQuality AssuranceQuality assurance, or QA for short, is the systematic monitoring and evaluation of the various aspects of a project, service or facility to maximize the probability that minimum standards of quality are being attained by the production process...
for the largest Communications Service ProviderCommunications Service ProviderA communications service provider or CSP is a service provider that transports information electronically. The term encompasses public and private companies in the telecom , Internet, cable, satellite, and managed services businesses.The market in which a communication service provider specializes...
in North AmericaNorth AmericaNorth America is a continent wholly within the Northern Hemisphere and almost wholly within the Western Hemisphere. It is also considered a northern subcontinent of the Americas...
. - A Global networkGlobal networkA global network is any communication network which spans the entire Earth. The term, as used in this article refers in a more restricted way to bidirectional communication networks, and to technology-based networks...
, encompassing one of the most advanced and largest submarine communications cableSubmarine communications cableA submarine communications cable is a cable laid on the sea bed between land-based stations to carry telecommunication signals across stretches of ocean....
, a Tier-1 Internet ProtocolInternet ProtocolThe Internet Protocol is the principal communications protocol used for relaying datagrams across an internetwork using the Internet Protocol Suite...
network, and connectivity to more than 200 countries across 300 Point of presencePoint of presenceA point of presence is an artificial demarcation point or interface point between communications entities. It may include a meet-me-room.In the US, this term became important during the court-ordered breakup of the Bell Telephone system...
through a centralized Network operations centerNetwork Operations CenterA network operations center is one or more locations from which control is exercised over a computer, television broadcast, or telecommunications network....
in IndiaIndiaIndia , officially the Republic of India , is a country in South Asia. It is the seventh-largest country by geographical area, the second-most populous country with over 1.2 billion people, and the most populous democracy in the world...
. - IPTVIPTVInternet Protocol television is a system through which television services are delivered using the Internet protocol suite over a packet-switched network such as the Internet, instead of being delivered through traditional terrestrial, satellite signal, and cable television formats.IPTV services...
Industry-leading Communications service providerCommunications Service ProviderA communications service provider or CSP is a service provider that transports information electronically. The term encompasses public and private companies in the telecom , Internet, cable, satellite, and managed services businesses.The market in which a communication service provider specializes...
in North AmericaNorth AmericaNorth America is a continent wholly within the Northern Hemisphere and almost wholly within the Western Hemisphere. It is also considered a northern subcontinent of the Americas...
. - DSL Activation for ~1 million subscribers at a Communications service providerCommunications Service ProviderA communications service provider or CSP is a service provider that transports information electronically. The term encompasses public and private companies in the telecom , Internet, cable, satellite, and managed services businesses.The market in which a communication service provider specializes...
in Latin AmericaLatin AmericaLatin America is a region of the Americas where Romance languages – particularly Spanish and Portuguese, and variably French – are primarily spoken. Latin America has an area of approximately 21,069,500 km² , almost 3.9% of the Earth's surface or 14.1% of its land surface area...
. - WirelessWirelessWireless telecommunications is the transfer of information between two or more points that are not physically connected. Distances can be short, such as a few meters for television remote control, or as far as thousands or even millions of kilometers for deep-space radio communications...
Service Management across three countries in the European UnionEuropean UnionThe European Union is an economic and political union of 27 independent member states which are located primarily in Europe. The EU traces its origins from the European Coal and Steel Community and the European Economic Community , formed by six countries in 1958...
. - The largest integrated Communications service providerCommunications Service ProviderA communications service provider or CSP is a service provider that transports information electronically. The term encompasses public and private companies in the telecom , Internet, cable, satellite, and managed services businesses.The market in which a communication service provider specializes...
s in Malaysia and one of Asia’s leading communications companies. - The leading Communications service providerCommunications Service ProviderA communications service provider or CSP is a service provider that transports information electronically. The term encompasses public and private companies in the telecom , Internet, cable, satellite, and managed services businesses.The market in which a communication service provider specializes...
s in TaiwanTaiwanTaiwan , also known, especially in the past, as Formosa , is the largest island of the same-named island group of East Asia in the western Pacific Ocean and located off the southeastern coast of mainland China. The island forms over 99% of the current territory of the Republic of China following...
delivering Quadruple PlayQuadruple playIn telecommunications, quadruple play is a marketing term combining the triple play service of broadband Internet access, television and telephone with wireless service provisions...
services across wirelessWirelessWireless telecommunications is the transfer of information between two or more points that are not physically connected. Distances can be short, such as a few meters for television remote control, or as far as thousands or even millions of kilometers for deep-space radio communications...
, fixed network, cable TV, and digital entertainment. - A Mexican Communications service providerCommunications Service ProviderA communications service provider or CSP is a service provider that transports information electronically. The term encompasses public and private companies in the telecom , Internet, cable, satellite, and managed services businesses.The market in which a communication service provider specializes...
s that provides telecommunicationTelecommunicationTelecommunication is the transmission of information over significant distances to communicate. In earlier times, telecommunications involved the use of visual signals, such as beacons, smoke signals, semaphore telegraphs, signal flags, and optical heliographs, or audio messages via coded...
products and services in MexicoMexicoThe United Mexican States , commonly known as Mexico , is a federal constitutional republic in North America. It is bordered on the north by the United States; on the south and west by the Pacific Ocean; on the southeast by Guatemala, Belize, and the Caribbean Sea; and on the east by the Gulf of...
, ArgentinaArgentinaArgentina , officially the Argentine Republic , is the second largest country in South America by land area, after Brazil. It is constituted as a federation of 23 provinces and an autonomous city, Buenos Aires...
, BrazilBrazilBrazil , officially the Federative Republic of Brazil , is the largest country in South America. It is the world's fifth largest country, both by geographical area and by population with over 192 million people...
, ChileChileChile ,officially the Republic of Chile , is a country in South America occupying a long, narrow coastal strip between the Andes mountains to the east and the Pacific Ocean to the west. It borders Peru to the north, Bolivia to the northeast, Argentina to the east, and the Drake Passage in the far...
, ColombiaColombiaColombia, officially the Republic of Colombia , is a unitary constitutional republic comprising thirty-two departments. The country is located in northwestern South America, bordered to the east by Venezuela and Brazil; to the south by Ecuador and Peru; to the north by the Caribbean Sea; to the...
, EcuadorEcuadorEcuador , officially the Republic of Ecuador is a representative democratic republic in South America, bordered by Colombia on the north, Peru on the east and south, and by the Pacific Ocean to the west. It is one of only two countries in South America, along with Chile, that do not have a border...
, PeruPeruPeru , officially the Republic of Peru , is a country in western South America. It is bordered on the north by Ecuador and Colombia, on the east by Brazil, on the southeast by Bolivia, on the south by Chile, and on the west by the Pacific Ocean....
as well as in the United StatesUnited StatesThe United States of America is a federal constitutional republic comprising fifty states and a federal district...
, including fixed-line telephone, InternetInternetThe Internet is a global system of interconnected computer networks that use the standard Internet protocol suite to serve billions of users worldwide...
access, data, hosted services and IPTVIPTVInternet Protocol television is a system through which television services are delivered using the Internet protocol suite over a packet-switched network such as the Internet, instead of being delivered through traditional terrestrial, satellite signal, and cable television formats.IPTV services...
.
OSI develops and maintains the NetExpert
NETeXPERT
NetExpert is a software packages from the OSI company, used by Communications Service Providers to manage their networks, services, products, and customers...
software platforms. In the industry this is known as an Operational Support Systems (OSS).
OSI is headquartered in Folsom, California
Folsom, California
Folsom is a city in Sacramento County, California, United States. Folsom is most commonly known for its famous Folsom Prison. The population was 72,203 at the 2010 census....
and has offices in the United States
United States
The United States of America is a federal constitutional republic comprising fifty states and a federal district...
, India
India
India , officially the Republic of India , is a country in South Asia. It is the seventh-largest country by geographical area, the second-most populous country with over 1.2 billion people, and the most populous democracy in the world...
, Europe
Europe
Europe is, by convention, one of the world's seven continents. Comprising the westernmost peninsula of Eurasia, Europe is generally 'divided' from Asia to its east by the watershed divides of the Ural and Caucasus Mountains, the Ural River, the Caspian and Black Seas, and the waterways connecting...
and Asia Pacific.
Sobha Group Ownership
OSI, a wholly owned subsidiary of the Sobha Group, develops and markets an OSS suite targeted for Communications Service Providers.February 2008, Longview Software and OSI sign an Asset Purchase Agreement for OSI to acquire Longview intellectual property, products and technology. Longview software is a maker of off-the-shelf tools and custom applications that add value to many Operational Support System (OSS) and Business Support System (BSS) frameworks in the telecommunications industry.
Agilent Technologies Ownership
Agilent acquired OSI in January 2001 for approximately $665 million. Agilent subsequently built an OSS business around this and other technology, but decided in 2007 to exit this market segment and focus on its test and measurement and life sciences businesses.2001–2007, OSI is acquired by Agilent Technologies
Agilent Technologies
Agilent Technologies , or Agilent, is a company that designs and manufactures electronic and bio-analytical measurement instruments and equipment for measurement and evaluation...
to help integrate Test and Measurement into the OSS market. NetExpert integrated Test & Measurement probe solutions to provide overarching Service Management
Service management
Service management is integrated into supply chain management as the joint between the actual sales and the customer. The aim of high performance service management is to optimize the service-intensive supply chains, which are usually more complex than the typical finished-goods supply chain...
integration. OSI was under Agilent's OSS Division (Assurance Services Division) as a NETeXPERT' Business Unit.
Pre-Agilent OSI History
During the period of 1995–2001, OSI was traded on NASDAQNASDAQ
The NASDAQ Stock Market, also known as the NASDAQ, is an American stock exchange. "NASDAQ" originally stood for "National Association of Securities Dealers Automated Quotations". It is the second-largest stock exchange by market capitalization in the world, after the New York Stock Exchange. As of...
as OSII. OSI introduces the MASTER series of products to the market aligned around key technology areas such as fixed line networks, SONET
Sonet
Sonet may refer to:* Sonet Records, European record label* Synchronous optical networking * Saab Sonett...
/SDH network, and wireless networks. In 1997 OSI reached its 100th worldwide communications service provider
Communications Service Provider
A communications service provider or CSP is a service provider that transports information electronically. The term encompasses public and private companies in the telecom , Internet, cable, satellite, and managed services businesses.The market in which a communication service provider specializes...
(CSP) customer base.
1998–2001, OSI’s NetExpert
NETeXPERT
NetExpert is a software packages from the OSI company, used by Communications Service Providers to manage their networks, services, products, and customers...
' Virtual Service Management (VSM), and Virtual Process Management (VPM) frameworks leverage the UMA (Unified Management Architecture). OSI introduces several new applications in key Communications Service Provider
Communications Service Provider
A communications service provider or CSP is a service provider that transports information electronically. The term encompasses public and private companies in the telecom , Internet, cable, satellite, and managed services businesses.The market in which a communication service provider specializes...
functional areas namely Fault management
Fault management
In network management, fault management is the set of functions that detect, isolate, and correct malfunctions in a telecommunications network, compensate for environmental changes, and include maintaining and examining error logs, accepting and acting on error detection notifications, tracing and...
, Performance Management
Performance management
Performance management includes activities that ensure that goals are consistently being met in an effective and efficient manner. Performance management can focus on the performance of an organization, a department, employee, or even the processes to build a product or service, as well as many...
, Configuration Management, and Accounting Management. Solutions are introduced to accelerate time to value for wireless, wireline, and the Internet Protocol Suite
Internet protocol suite
The Internet protocol suite is the set of communications protocols used for the Internet and other similar networks. It is commonly known as TCP/IP from its most important protocols: Transmission Control Protocol and Internet Protocol , which were the first networking protocols defined in this...
of services.
Products
OSI launches NetExpertNETeXPERT
NetExpert is a software packages from the OSI company, used by Communications Service Providers to manage their networks, services, products, and customers...
Neon May 2009 for service assurance solutions focused on services and customers:
-
- Service Health - Service Quality and Impact management leveraging industry standard portal technology for a holistic view of critical customer services.
- Customer Health - Customer SLA, Experience Analysis, and Insight of corporations, groups within corporations, and individuals.
External links
Reference Books
Plunkett, J (1996). "Plunkett's Infotech Industry Almanac" - Page 75 Google BooksMinoli, D, Golway, T, and Smith, N (1996) "Planning and Managing ATM Networks" - Google Books Prentice Hall PTR.
Terplan, K (1998). "Telecom Operations Management Solutions with NetExpert'" Amazon, Google Books CRC Press LLC
Terplan, K (1999). "Web-Based Systems & Network Management" - Page 185 Google Books
Terplan, K (1999). "Applications for Distributed Systems and Network Management" - Page 101 Google Books
Van Nostrand Reinhold
See also
Agilent Technologies. (2008, April 30). In Wikipedia, The Free Encyclopedia. Retrieved 00:08, May 14, 2008, from http://en.wikipedia.org/w/index.php?title=Agilent_TechnologiesSobha Renaissance Information Technology. (2008, April 27). In Wikipedia, The Free Encyclopedia. Retrieved 00:09, May 14, 2008, from http://en.wikipedia.org/w/index.php?title=Sobha_Renaissance_Information_Technology
Operations support systems. (2008, May 12). In Wikipedia, The Free Encyclopedia. Retrieved 00:10, May 14, 2008, from http://en.wikipedia.org/w/index.php?title=Operations_support_systems
Communications Service Provider. (2008, April 25). In Wikipedia, The Free Encyclopedia. Retrieved 00:27, May 14, 2008, from http://en.wikipedia.org/w/index.php?title=Communications_Service_Provider
Service management. (2008, May 14). In Wikipedia, The Free Encyclopedia. Retrieved 01:01, May 14, 2008, from http://en.wikipedia.org/w/index.php?title=Service_management
Expert system. (2008, May 9). In Wikipedia, The Free Encyclopedia. Retrieved 01:11, May 14, 2008, from http://en.wikipedia.org/w/index.php?title=Expert_system