Office of Consumer Affairs (Canada)
Encyclopedia
The Office of Consumer Affairs is a Canadian government agency
of Industry Canada
which is responsible for consumer protection
and promotion
. The OCA is mandated to these responsibilities by building trust in the marketplace so that consumers can both protect themselves and be able to confidently and knowledgeably drive demand for innovative products and services at competitive prices.
Government agency
A government or state agency is a permanent or semi-permanent organization in the machinery of government that is responsible for the oversight and administration of specific functions, such as an intelligence agency. There is a notable variety of agency types...
of Industry Canada
Industry Canada
Industry Canada is the department of the Government of Canada with responsibility for regional economic development, investment, and innovation/research and development. The department employs 6104 FTEs across Canada....
which is responsible for consumer protection
Consumer protection
Consumer protection laws designed to ensure fair trade competition and the free flow of truthful information in the marketplace. The laws are designed to prevent businesses that engage in fraud or specified unfair practices from gaining an advantage over competitors and may provide additional...
and promotion
Promotion (marketing)
Promotion is one of the four elements of marketing mix . It is the communication link between sellers and buyers for the purpose of influencing, informing, or persuading a potential buyer's purchasing decision....
. The OCA is mandated to these responsibilities by building trust in the marketplace so that consumers can both protect themselves and be able to confidently and knowledgeably drive demand for innovative products and services at competitive prices.