Organizational Intelligence
Encyclopedia
Organizational Intelligence (OI) is the capability of an organization to comprehend and conclude knowledge relevant to its business purpose.
OI embraces both knowledge management
(KM) and organizational learning
, as it is the application of KM concepts to a business environment, additionally including learning mechanisms, comprehension models and business value network models, such as the balanced scorecard
concept.
OI's focus includes the creation, fostering and management of organizational competencies (OCs).
Organizational intelligence has been defined as "the capacity to sense, make sense, and act in flexible, creative, adaptive ways", as "collaborative problem-solving between people and technical artefacts within and beyond complex enterprises" and as "how well people put their heads together in a group, team, organization, or community".
Harold Wilensky
argued that organizational intelligence benefited from healthy argument and constructive rivalry.
- an ability to make sense of complex situations and act effectively
- an ability to interpret and act upon relevant events and signals in the environment
- ability to develop, share and use knowledge relevant to its business purpose
- ability to reflect and learn from experience
OI embraces both knowledge management
Knowledge management
Knowledge management comprises a range of strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences...
(KM) and organizational learning
Organizational learning
Organizational learning is an area of knowledge within organizational theory that studies models and theories about the way an organization learns and adapts....
, as it is the application of KM concepts to a business environment, additionally including learning mechanisms, comprehension models and business value network models, such as the balanced scorecard
Balanced scorecard
The Balanced Scorecard is a strategic performance management tool - a semi-standard structured report, supported by proven design methods and automation tools, that can be used by managers to keep track of the execution of activities by the staff within their control and to monitor the...
concept.
OI's focus includes the creation, fostering and management of organizational competencies (OCs).
Organizational intelligence has been defined as "the capacity to sense, make sense, and act in flexible, creative, adaptive ways", as "collaborative problem-solving between people and technical artefacts within and beyond complex enterprises" and as "how well people put their heads together in a group, team, organization, or community".
Harold Wilensky
Harold Wilensky
Harold L. Wilensky is an American organizational sociologist, noted among other things for his pioneering work on organizational intelligence. He is Professor Emeritus of Political Science at the University of California, Berkeley, a fellow of the American Academy of Arts and Sciences and the...
argued that organizational intelligence benefited from healthy argument and constructive rivalry.
See also
- Knowledge managementKnowledge managementKnowledge management comprises a range of strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences...
- Competence (human resources)Competence (human resources)Competence is the ability of an individual to perform a job properly. A competency is a set of defined behaviors that provide a structured guide enabling the identification, evaluation and development of the behaviors in individual employees. As defined, the term "competence" first appeared in...
- Talent managementTalent managementTalent management refers to the skills of attracting highly skilled workers, of integrating new workers, and developing and retaining current workers to meet current and future business objectives. Talent management in this context does not refer to the management of entertainers...