Penske Motor Group is an El Monte, California

El Monte, California

El Monte is a residential, industrial, and commercial city in Los Angeles County, California, United States. The city's slogan is "Welcome to Friendly El Monte," and historically is known as "The End of the Santa Fe Trail." As of the 2010 census, the city had a total population of 113,475,...

–based, wholly owned division of the Penske Corporation, managed by Gregory Penske

Gregory Penske

Gregory Penske is an owner and the President/CEO of Penske Motor Group, in El Monte, California. He is the former President and CEO of Penske Motorsports, Inc. which operated racetracks across the country, including the development of the Auto Club Speedway in Fontana, California...

. The group operates three automobile

Automobile

An automobile, autocar, motor car or car is a wheeled motor vehicle used for transporting passengers, which also carries its own engine or motor...

 dealerships in California

California

California is a state located on the West Coast of the United States. It is by far the most populous U.S. state, and the third-largest by land area...

: Longo Toyota and Longo Lexus in the Greater Los Angeles Area

Greater Los Angeles Area

The Greater Los Angeles Area, or the Southland, is a term used for the Combined Statistical Area sprawled over five counties in the southern part of California, namely Los Angeles County, Orange County, San Bernardino County, Riverside County and Ventura County...

 and Lexus of Stevens Creek in the San Francisco Bay Area

San Francisco Bay Area

The San Francisco Bay Area, commonly known as the Bay Area, is a populated region that surrounds the San Francisco and San Pablo estuaries in Northern California. The region encompasses metropolitan areas of San Francisco, Oakland, and San Jose, along with smaller urban and rural areas...

. Penske Corporation is also the majority shareholder of the world's second-largest automotive retail group, the NYSE listed Penske Automotive Group

Penske Automotive Group

Penske Automotive Group , headquartered in Bloomfield Hills, Michigan, is the world's second largest automotive dealership group.PAG operates 327 retail automotive franchises, representing 42 different brands, and 26 collision repair centers. PAG is a member of the Fortune 500 and Russell 2000, and...

.

Penske Motor Group's flagship dealership is Longo Toyota, the largest car dealership in the world at over 29 acres (117,358.9 m²). Longo came in first on industry tracker Ward's Dealer Business

Ward's

Ward's is an organization that has covered the automotive industry for over 80 years. They are responsible for several publications including, Ward's AutoWorld, and Ward's Dealer Business.Ward's also publish the annual list of Ward's 10 Best Engines....

' 2004 list of top-selling dealerships. The dealership sold 20,320 new vehicles in 2005 (56 vehicles per day). There are Starbucks

Starbucks

Starbucks Corporation is an international coffee and coffeehouse chain based in Seattle, Washington. Starbucks is the largest coffeehouse company in the world, with 17,009 stores in 55 countries, including over 11,000 in the United States, over 1,000 in Canada, over 700 in the United Kingdom, and...

 and Subway

Subway (restaurant)

Subway is an American restaurant franchise that primarily sells submarine sandwiches and salads. It is owned and operated by Doctor's Associates, Inc. . Subway is one of the fastest growing franchises in the world with 35,519 restaurants in 98 countries and territories as of October 25th, 2011...

 establishments on the lot.

The group is the largest retailer of Toyota Cars in the world, selling over 1.5 billion dollars worth of Toyota products every year. Longo Toyota and Lexus make up the largest car dealership in the world, selling a car every 8 minutes.

Transparency

Buildings are constructed and business is supposedly conducted to inspire common trust and encourage clear communication. All service facilities feature windowed walls, so guests can view cars in service bays while they wait in the lounge areas. All sales personnel consult with guests at open desks, rather than within walled cubicles. All facilities feature free wifi, so guests can access any information they need to consider their purchasing decisions.

Community partnership

Penske Motor Group views its establishments as large-scale, community businesses. Facilities are available to 501(c)3 organizations for event and meeting use. The group's 900+ employees actively seek opportunities for civic engagement.

Toyota President's Award

Penske Motor Group is one of five retailers in the nation - and the only Toyota dealer in California - to have won the Toyota President's Award every year since it was established in 1986. This award is given only to retailers who have demonstrated a commitment to customer satisfaction.

Toyota President’s Cabinet Award

Penske Motor Group has been a member of the Toyota President's Cabinet every year since its inception. The President's Cabinet Award is Toyota's most exclusive and prestigious honor. Limited to a maximum of 12 retailers in the country, the award recognizes a combination of operational superiority, high volume sales, and outstanding customer satisfaction performance.

Toyota Excellence Awards

Penske Motor Group has won Toyota Excellence Awards in all of the areas awarded: Sales, Service, Parts, Collision Center, and Guest Relations.

Elite of Lexus

The Elite of Lexus award is given to retailers who excel at sales, service, and overall owner support, as demonstrated in customer feedback from surveys rating owner satisfaction, sales and service as extremely exceptional, and exceeding rigorous Lexus operational and certification standards.

J.D. Power & Associates Dealer of Excellence

Only a handful of dealerships across the nation earn the distinction of being a Dealer of Excellence. These dealerships not only have high customer satisfaction, but they follow a set of sales and service standards to ensure they meet your needs—everything from providing written price quotes to weekend service hours to responding to inquiries quickly.