Quitline
Encyclopedia
Quitline is a telephone helpline
offering treatment for addiction
and behavior change/issues. Presently most quitlines treat tobacco
or alcohol
addiction. Quitlines are treatment centres that offer advanced treatment and should not be confused with call centres.
The treatment protocol in most tobacco cessation quitlines is a mixture of motivational interviewing
, behaviour therapy
, and pharmacological consultation. Qutiline numbers are presently printed on cigarette packages in several countries as a part of the health warning labels. Tobacco quitlines may offer a reactive
service, meaning that counsellors initiate no contact but clients signing up for support are encouraged to call the service whenever they need. Or a proactive
service where clients signing up for treatment are offered a call up service. Many quitlines offer both reactive and proactive treatments and leave it up to the client to choose.
and cognitive behavior therapy offering support to excessive consumers of alcohol and relatives alike.
Helpline
A helpline was originally a telephone service which offers help to those who call. Many helpline services now offer more than telephone support - offering access to information, advice or customer service via telephone, email, web or SMS....
offering treatment for addiction
Substance dependence
The section about substance dependence in the Diagnostic and Statistical Manual of Mental Disorders does not use the word addiction at all. It explains:...
and behavior change/issues. Presently most quitlines treat tobacco
Tobacco
Tobacco is an agricultural product processed from the leaves of plants in the genus Nicotiana. It can be consumed, used as a pesticide and, in the form of nicotine tartrate, used in some medicines...
or alcohol
Alcohol
In chemistry, an alcohol is an organic compound in which the hydroxy functional group is bound to a carbon atom. In particular, this carbon center should be saturated, having single bonds to three other atoms....
addiction. Quitlines are treatment centres that offer advanced treatment and should not be confused with call centres.
Smoking cessation quitlines
Tobacco quitlines have proven to be comparable to cessation clinics in terms of proportion of smokers smoke free at follow-up [1-4] but are more cost effective. [5] In general quitlines have been reported to enhance 12-month abstinence rates from 7% to approximately 30%. [6-9]The treatment protocol in most tobacco cessation quitlines is a mixture of motivational interviewing
Motivational interviewing
Motivational interviewing refers to a counseling approach in part developed by clinical psychologists Professor William R Miller, Ph.D. and Professor Stephen Rollnick, Ph.D. The concept of motivational interviewing evolved from experience in the treatment of problem drinkers, and was first...
, behaviour therapy
Behaviour therapy
Behaviour therapy, or behavior therapy is an approach to psychotherapy based on learning theory which aims to treat psychopathology through techniques designed to reinforce desired and eliminate undesired behaviours.-History:...
, and pharmacological consultation. Qutiline numbers are presently printed on cigarette packages in several countries as a part of the health warning labels. Tobacco quitlines may offer a reactive
Reactive
Reactive may refer to:*Generally, capable of having a reaction*Reactance , the imaginary component of AC impedance*Reactive mind*Reactive programming...
service, meaning that counsellors initiate no contact but clients signing up for support are encouraged to call the service whenever they need. Or a proactive
ProActive
ProActive is Java grid middleware for parallel, distributed, and multi-threaded computing. It is developed by the OW2 Consortium, including INRIA, CNRS, University of Nice Sophia Antipolis, and ActiveEon...
service where clients signing up for treatment are offered a call up service. Many quitlines offer both reactive and proactive treatments and leave it up to the client to choose.
Alcohol quitliines
Telephone based advice (call centres) for alcoholics and their relatives are relatively common and some are gradually developing into telephone based treatment centres. However, alcohol quitlines are still at their infancy. In Sweden where telephone-based treatment for tobacco addiction is well established, an advanced alcohol treatment quitline (first of its kind) opened in January 2007. The service is run in close collaboration with the Swedish national tobacco quitline. The primary aim of the Swedish alcohol quitline is to support people who are starting to lose control over their alcohol consumption to regain control. The treatment protocol is based on motivational interviewingMotivational interviewing
Motivational interviewing refers to a counseling approach in part developed by clinical psychologists Professor William R Miller, Ph.D. and Professor Stephen Rollnick, Ph.D. The concept of motivational interviewing evolved from experience in the treatment of problem drinkers, and was first...
and cognitive behavior therapy offering support to excessive consumers of alcohol and relatives alike.