A remedial action is a change made to a nonconforming product or service to address the deficiency.

Rework and repair are generally the remedial actions taken on products, while services usually require additional services to be performed to ensure satisfaction.

In some settings, corrective action is used as an encompassing term that includes remedial actions, corrective actions and preventive action

Preventive action

A preventive action is a change implemented to address a weakness in a management system that is not yet responsible for causing nonconforming product or service....

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