Retriever Communications is a Wireless Application Service Provider

Wireless Application Service Provider

A wireless application service provider is the generic name for a firm that provides remote services, typically to handheld devices that connect to wireless data networks such as cellphones or PDAs. WASPs are a specific category of application service providers , though the latter term may more...

 for field force automation with its head office in Sydney Australia.

History

Retriever Communications was founded in 1996 by Mary Brittain-White to be a company solely focused on wireless field automation technology. The company was able to attract significant institutional funds for intellectual property development and today has ING

ING Group

The ING Group is a global financial institution offering retail banking, direct banking, commercial banking, investment banking, asset management, and insurance services. ING is the Dutch member of the Inter-Alpha Group of Banks, a cooperative consortium of 11 prominent European banks...

, Venture Capital Partners, Momentum Fund and ADI amongst its shareholders. .

With success secured in Australia, Retriever and its partner network continued to market their wireless field automation solutions around the globe with current representations in Italy

Italy

Italy , officially the Italian Republic languages]] under the European Charter for Regional or Minority Languages. In each of these, Italy's official name is as follows:;;;;;;;;), is a unitary parliamentary republic in South-Central Europe. To the north it borders France, Switzerland, Austria and...

, London & Australia.

In 2006 Retriever joined the EPC Network Australian Demonstrator Project, and "tested the concept of paperless delivery and electronic proof of delivery

Proof of delivery

Proof of delivery is a method to establish the fact that the recipient received the contents sent by the sender. When the sender sends multiple documents through the mail there is a possibility of some not reaching the intended recipient...

 (ePOD)". Retriever has involvement in this project by RFID enabling its application at CHEP

CHEP

CHEP is an international company dealing in pallet and container pooling services, serving customers in a range of industrial and retail supply chains. CHEP is owned by Brambles Limited....

 and providing a scanning mobile application for handheld RFID readers, integrated to the Telstra

Telstra

Telstra Corporation Limited is an Australian telecommunications and media company, building and operating telecommunications networks and marketing voice, mobile, internet access and pay television products and services....

 system.

Retriever provides mobile applications for a number of different mobile platform development options, and is the Microsoft

Microsoft

Microsoft Corporation is an American public multinational corporation headquartered in Redmond, Washington, USA that develops, manufactures, licenses, and supports a wide range of products and services predominantly related to computing through its various product divisions...

 Mobility Partner of the Year 2008 and Intermec

Intermec

Intermec Inc. is a manufacturer and worldwide supplier of Automated identification and data capture equipment, including barcode scanners, barcode printers, mobile computers and RFID systems....

 Asia-Pacific Partner of the Year 2009.

Application development environment

Retriever uses an application development environment (Retriever ADE) to rapidly build and deploy mobile applications. Retriever ADE is a user interface tool to design application screens.

Products

Retriever's focus is on a variety of horizontal industries including:

• Dispatch and scheduling
• Field service management
  Field Service Management
  Field service management is an attempt to optimize processes and information needed by companies who send technicians or staff "into the field" . Optimization is difficult, since it involves intelligent scheduling and dispatching of multiple technicians to different locations daily, while...
  
  
• Field inspections
• Mobile time sheeting
• Site risk management
  Risk
  Risk is the potential that a chosen action or activity will lead to a loss . The notion implies that a choice having an influence on the outcome exists . Potential losses themselves may also be called "risks"...
  
  
• Field asset management