Rogers Telecom
Encyclopedia
Rogers Telecom Inc. is a subsidiary of Rogers Communications
. It is a Toronto
-based company with focus on integrated communications solutions provider of data, e-business and voice services to business and households. It was formerly known as Sprint Canada Inc., pursuant to a 1993 branding agreement between parent Call-Net Enterprises Inc. with what is now Sprint Nextel Corporation.
In 1998 Call-Net acquired long distance service and data circuit provider Fonorola of Montreal
for approximately $1.8 billion and merged it into Sprint Canada.
On May 11, 2005, Rogers Communications
Inc. and Call-Net jointly announced that they entered into an agreement under which RCI will acquire 100% of Call-Net under a plan of arrangement (http://micro.newswire.ca/release.cgi?rkey=1305117409&view=84735-0&Start=0). The deal was approved by shareholders and an Ontario court on June 30, 2005, and completed July 1, and allowed Rogers to enter the residential phone business to challenge Bell Canada
.
On July 7, 2005, Sprint Canada Inc. officially became Rogers Telecom Inc. and Call-Net Enterprises Inc. became Rogers Telecom Holdings Inc.
as their spokesperson, who was also pitching the products of their US sister company. CallNet licensed the name Sprint from the United States Sprint Corporation up until it was bought out and renamed by Rogers Communications
.
technology, over Rogers' Internet cable. A special converter offers home phone service with traditional RJ11 telephone line jacks within the house. The VoIP service is currently available in regions served by Rogers Hi-Speed Internet
.
This service operates using the PacketCable
technology over their cable network. Service is delivered by cable to the subscriber's residence and is connected into a Home Phone Terminal, which then provides the connection to the internal wiring at the address. The Home Phone Terminal has a six-hour backup and can support up to two different phone numbers.
service, which was available from mid-2005 to mid-2010, operated switches co-located in the Bell Canada
network. As such, Rogers did not maintain the phone lines and was affected by the Bell Subco strike of 2005 which affected its ability to provide timely service. The same also applies to the Telus strike in Alberta
and British Columbia
. During the time of the local strikes Rogers Telecom was not able to provide exact installation dates in those two provinces. Due to legal obligations, however, Rogers customers received higher priority service during strikes than actual Bell Canada
or Telus
customers.
Rogers wanted to discontinue its traditional voice services by the end of 2008. For this reason, Rogers customers with this service were sent a notice in June 2008. They could either switch to Rogers' VoIP home phone or have their accounts automatically canceled. However, this was not done until the August of 2010, when Rogers partnered with Primus Canada
. The latter company now manages all traditional home phone accounts formerly served by Rogers.
Rogers Communications
Rogers Communications Inc. is one of Canada's largest communications companies, particularly in the field of wireless communications, cable television, home phone and internet with additional telecommunications and mass media assets...
. It is a Toronto
Toronto
Toronto is the provincial capital of Ontario and the largest city in Canada. It is located in Southern Ontario on the northwestern shore of Lake Ontario. A relatively modern city, Toronto's history dates back to the late-18th century, when its land was first purchased by the British monarchy from...
-based company with focus on integrated communications solutions provider of data, e-business and voice services to business and households. It was formerly known as Sprint Canada Inc., pursuant to a 1993 branding agreement between parent Call-Net Enterprises Inc. with what is now Sprint Nextel Corporation.
In 1998 Call-Net acquired long distance service and data circuit provider Fonorola of Montreal
Montreal
Montreal is a city in Canada. It is the largest city in the province of Quebec, the second-largest city in Canada and the seventh largest in North America...
for approximately $1.8 billion and merged it into Sprint Canada.
On May 11, 2005, Rogers Communications
Rogers Communications
Rogers Communications Inc. is one of Canada's largest communications companies, particularly in the field of wireless communications, cable television, home phone and internet with additional telecommunications and mass media assets...
Inc. and Call-Net jointly announced that they entered into an agreement under which RCI will acquire 100% of Call-Net under a plan of arrangement (http://micro.newswire.ca/release.cgi?rkey=1305117409&view=84735-0&Start=0). The deal was approved by shareholders and an Ontario court on June 30, 2005, and completed July 1, and allowed Rogers to enter the residential phone business to challenge Bell Canada
Bell Canada
Bell Canada is a major Canadian telecommunications company. Including its subsidiaries such as Bell Aliant, Northwestel, Télébec, and NorthernTel, it is the incumbent local exchange carrier for telephone and DSL Internet services in most of Canada east of Manitoba and in the northern territories,...
.
On July 7, 2005, Sprint Canada Inc. officially became Rogers Telecom Inc. and Call-Net Enterprises Inc. became Rogers Telecom Holdings Inc.
History
Sprint Canada launched in the early 1990s, with Candice BergenCandice Bergen
Candice Patricia Bergen is an American actress and former fashion model.She is known for starring in two TV series, as the title character on the situation comedy Murphy Brown , for which she won five Emmy Awards and two Golden Globe Awards; and as Shirley Schmidt on the comedy-drama Boston Legal...
as their spokesperson, who was also pitching the products of their US sister company. CallNet licensed the name Sprint from the United States Sprint Corporation up until it was bought out and renamed by Rogers Communications
Rogers Communications
Rogers Communications Inc. is one of Canada's largest communications companies, particularly in the field of wireless communications, cable television, home phone and internet with additional telecommunications and mass media assets...
.
Current
The Rogers Home Phone service in Canada was launched on July 1, 2005 on the same day that Rogers Telecom was acquired by Rogers Communications Inc. The current offering is VoIPVoice over IP
Voice over Internet Protocol is a family of technologies, methodologies, communication protocols, and transmission techniques for the delivery of voice communications and multimedia sessions over Internet Protocol networks, such as the Internet...
technology, over Rogers' Internet cable. A special converter offers home phone service with traditional RJ11 telephone line jacks within the house. The VoIP service is currently available in regions served by Rogers Hi-Speed Internet
Rogers Hi-Speed Internet
Rogers Hi-Speed Internet is a broadband Internet service provider in Canada, owned by Rogers Communications. Rogers previously operated under the brand names Rogers@Home, Rogers Yahoo! Hi-Speed Internet, and Road Runner in Newfoundland...
.
This service operates using the PacketCable
PacketCable
PacketCable is an industry consortium founded by CableLabs with the goal of defining standards for the cable television modem access industry....
technology over their cable network. Service is delivered by cable to the subscriber's residence and is connected into a Home Phone Terminal, which then provides the connection to the internal wiring at the address. The Home Phone Terminal has a six-hour backup and can support up to two different phone numbers.
Legacy (2005-2010)
The landlineLandline
A landline was originally an overland telegraph wire, as opposed to an undersea cable. Currently, landline refers to a telephone line which travels through a solid medium, either metal wire or optical fibre, as distinguished from a mobile cellular line, where transmission is via radio waves...
service, which was available from mid-2005 to mid-2010, operated switches co-located in the Bell Canada
Bell Canada
Bell Canada is a major Canadian telecommunications company. Including its subsidiaries such as Bell Aliant, Northwestel, Télébec, and NorthernTel, it is the incumbent local exchange carrier for telephone and DSL Internet services in most of Canada east of Manitoba and in the northern territories,...
network. As such, Rogers did not maintain the phone lines and was affected by the Bell Subco strike of 2005 which affected its ability to provide timely service. The same also applies to the Telus strike in Alberta
Alberta
Alberta is a province of Canada. It had an estimated population of 3.7 million in 2010 making it the most populous of Canada's three prairie provinces...
and British Columbia
British Columbia
British Columbia is the westernmost of Canada's provinces and is known for its natural beauty, as reflected in its Latin motto, Splendor sine occasu . Its name was chosen by Queen Victoria in 1858...
. During the time of the local strikes Rogers Telecom was not able to provide exact installation dates in those two provinces. Due to legal obligations, however, Rogers customers received higher priority service during strikes than actual Bell Canada
Bell Canada
Bell Canada is a major Canadian telecommunications company. Including its subsidiaries such as Bell Aliant, Northwestel, Télébec, and NorthernTel, it is the incumbent local exchange carrier for telephone and DSL Internet services in most of Canada east of Manitoba and in the northern territories,...
or Telus
TELUS
Telus is a national telecommunications company in Canada that provides a wide range of telecommunications products and services including internet access, voice, entertainment, video, and satellite television. The company is based in Burnaby, British Columbia, part of Greater Vancouver...
customers.
Rogers wanted to discontinue its traditional voice services by the end of 2008. For this reason, Rogers customers with this service were sent a notice in June 2008. They could either switch to Rogers' VoIP home phone or have their accounts automatically canceled. However, this was not done until the August of 2010, when Rogers partnered with Primus Canada
Primus Canada
Primus Canada is a Canadian telecommunications company. Primus operates as a CLEC — buying services at wholesale rates and reselling them to consumers...
. The latter company now manages all traditional home phone accounts formerly served by Rogers.