SAP Knowledge Warehouse
Encyclopedia
SAP Knowledge Warehouse is SAP AG
's product-line offering for knowledge management
. It is a software application that facilitates the development of documentation, and the delivery of this documentation to the users of a product or system. It is typically implemented alongside other SAP products (such as SAP R/3
) to provide user documentation on the use of those products, although technically it could be used as a stand-alone product to provide documentation for non-SAP systems or products.
SAP Knowledge Warehouse provides a basic authoring environment, and relatively robust version control (including check-out/check-in functionality), but it is not really a 'knowledge management' product — it is more a document repository.
SAP Knowledge Warehouse allows documentation to be provided to users in three possible ways:
One of the advantages of SAP Knowledge Warehouse is that it ships with a full set of SAP's official standard documentation for all transactions. Companies implementing Knowledge Warehouse can then modify (or 'enhance') only those documents for transactions they have customized, and users will be able to refer to the standard SAP documentation for everything else.
SAP AG
SAP AG is a German software corporation that makes enterprise software to manage business operations and customer relations. Headquartered in Walldorf, Baden-Württemberg, with regional offices around the world, SAP is the market leader in enterprise application software...
's product-line offering for knowledge management
Knowledge management
Knowledge management comprises a range of strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences...
. It is a software application that facilitates the development of documentation, and the delivery of this documentation to the users of a product or system. It is typically implemented alongside other SAP products (such as SAP R/3
SAP R/3
SAP R/3 is the former name of the main enterprise resource planning software produced by SAP AG. It is an enterprise-wide information system designed to coordinate all the resources, information, and activities needed to complete business processes such as order fulfillment or billing.- History of...
) to provide user documentation on the use of those products, although technically it could be used as a stand-alone product to provide documentation for non-SAP systems or products.
SAP Knowledge Warehouse provides a basic authoring environment, and relatively robust version control (including check-out/check-in functionality), but it is not really a 'knowledge management' product — it is more a document repository.
SAP Knowledge Warehouse allows documentation to be provided to users in three possible ways:
- Via a web serverWeb serverWeb server can refer to either the hardware or the software that helps to deliver content that can be accessed through the Internet....
that provides access to the entire documentation set - Via context-sensitive help from another SAP application
- Through the creation of stand-alone Windows Help files
One of the advantages of SAP Knowledge Warehouse is that it ships with a full set of SAP's official standard documentation for all transactions. Companies implementing Knowledge Warehouse can then modify (or 'enhance') only those documents for transactions they have customized, and users will be able to refer to the standard SAP documentation for everything else.