ServiceOntario
Encyclopedia
ServiceOntario is part of a Government of Ontario
initiative created out of a desire to give Ontarians an easy, cost effective way to access government services. ServiceOntario is responsible for delivery of services to citizens through the internet, telephone and automated kiosks placed around the province.
ServiceOntario continues to grow and increase its capacity to integrate and deliver services to Ontarians. By 2011, ServiceOntario will be the retail face in service delivery on behalf of individuals and businesses in Ontario. Any and all routine transactions will be done through ServiceOntario centres, website, call centre
s or kiosk locations.
The Minister of Government Services
is responsible for ServiceOntario.
Government of Ontario
The Government of Ontario refers to the provincial government of the province of Ontario, Canada. Its powers and structure are set out in the Constitution Act, 1867....
initiative created out of a desire to give Ontarians an easy, cost effective way to access government services. ServiceOntario is responsible for delivery of services to citizens through the internet, telephone and automated kiosks placed around the province.
ServiceOntario continues to grow and increase its capacity to integrate and deliver services to Ontarians. By 2011, ServiceOntario will be the retail face in service delivery on behalf of individuals and businesses in Ontario. Any and all routine transactions will be done through ServiceOntario centres, website, call centre
Call centre
A call centre or call center is a centralised office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outgoing calls for telemarketing,...
s or kiosk locations.
The Minister of Government Services
Ministry of Government Services (Ontario)
The Ministry of Government Services is responsible for the delivery and management of government operations. Its goal is to provide cost-effective services to all residents and businesses and to the Ontario Public Service. It replaced the former Management Board Secretariat and the former Ministry...
is responsible for ServiceOntario.
ServiceOntario brand
Whether communication is face-to-face, online, at kiosks, by telephone or through written or visual materials (signage, displays, publications) the organization has made efforts to present a consistent, unified visual with a marketing strategy centering around a brand image which is attained by distinctive logo and the slogan "making it easier".Services
The following are some of the services delivered by ServiceOntario on behalf of the government:- Health card registration
- Birth, marriage and death certificates
- Driver and vehicle licensing
- Business registration
- Fishing and hunting licences
- Address change
- Newborn registration
- Ontario government publications