Stream Global Services
Encyclopedia
Stream Global Services, Inc. (formerly known as Global BPO Services Corp.) is a global outsourcing solution provider, providing BPO
services for Fortune 1000
clients (including Dell
and Eircom
), with more than 30,000 employees in 50 service centers of 22 countries in 50 contact centers; it currently manages more than 100 million voice, e-mail, and chat contacts a year.
Global BPO Services Corp. (AMEX: OOO) was founded by Scott Murray in 2007. It announced a merger with Stream Holdings Corporation in July 2008, subsequently changing its name to Stream Global Services, Inc.
In 2010 CEO Scott Murray was replaced by Kathy Marinello , who in 2011 announced Barbara Weyl as Executive Vice President .
On June 1, 2010, Trillium Capital LLC, owned by Scott Murray, the founder and former CEO of Stream, made an offer to acquire 100% of Stream for $4.65 per share plus assumption of debt. The non-binding proposal also includes a provision to extend the exercisability of the public warrants by two years that would otherwise expire in October 2011. Scott Murray is a leading expert in the contact center and technology industry with deep corporate and financial relationships. The offer to acquire Stream is subject to various conditions outlined in a letter to the Board of Directors that was delivered at the Annual General Meeting of stockholders on June 1, 2011. The transaction has a total enterprise value of approximately $575 million. Trillium Capital LLC owns 4.6% of the issued and outstanding shares of Stream and 1000 public warrants. Murray has led a number of successful companies such as Stream, 3Com, Modus media and The Learning Company over the past 20 years in the Boston, MA area that have created substantial shareholder value.
Business process outsourcing
Business process outsourcing is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca Cola that outsourced large segments...
services for Fortune 1000
Fortune 1000
Fortune 1000 is a reference to a list maintained by the American business magazine Fortune. The list is of the 1000 largest American companies, ranked on revenues alone...
clients (including Dell
Dell
Dell, Inc. is an American multinational information technology corporation based in 1 Dell Way, Round Rock, Texas, United States, that develops, sells and supports computers and related products and services. Bearing the name of its founder, Michael Dell, the company is one of the largest...
and Eircom
Eircom
Eircom Group LTD is a telecommunications company in the Republic of Ireland, and a former state-owned incumbent. It is currently the largest telecommunications operator in the Republic of Ireland and operates primarily on the island of Ireland, with a point of presence in Great Britain.As Bord...
), with more than 30,000 employees in 50 service centers of 22 countries in 50 contact centers; it currently manages more than 100 million voice, e-mail, and chat contacts a year.
History
Stream Holdings Corporation was founded in 1993 as a provider of customer service for a large software reseller. The firm is now a global provider of sales, customer service and technical support for large companies.Global BPO Services Corp. (AMEX: OOO) was founded by Scott Murray in 2007. It announced a merger with Stream Holdings Corporation in July 2008, subsequently changing its name to Stream Global Services, Inc.
In 2010 CEO Scott Murray was replaced by Kathy Marinello , who in 2011 announced Barbara Weyl as Executive Vice President .
On June 1, 2010, Trillium Capital LLC, owned by Scott Murray, the founder and former CEO of Stream, made an offer to acquire 100% of Stream for $4.65 per share plus assumption of debt. The non-binding proposal also includes a provision to extend the exercisability of the public warrants by two years that would otherwise expire in October 2011. Scott Murray is a leading expert in the contact center and technology industry with deep corporate and financial relationships. The offer to acquire Stream is subject to various conditions outlined in a letter to the Board of Directors that was delivered at the Annual General Meeting of stockholders on June 1, 2011. The transaction has a total enterprise value of approximately $575 million. Trillium Capital LLC owns 4.6% of the issued and outstanding shares of Stream and 1000 public warrants. Murray has led a number of successful companies such as Stream, 3Com, Modus media and The Learning Company over the past 20 years in the Boston, MA area that have created substantial shareholder value.