Sweethearting
Encyclopedia
Sweethearting is a term used in the retail loss prevention industry to mean intentional margin loss/shrink through employee theft at the cash register
. Sweethearting is the most common type of employee theft.
Sweethearting is unauthorized giving-away of merchandise without charge to a "sweetheart" customer (e.g., friend, family, fellow employee) by the fake scan or ring-up of merchandise by the cashier
. Employees operating cash registers can create numerous ways to sweetheart:
Sweethearting can be difficult to detect. Common countermeasures include use of CCTV surveillance cameras and security guards checking customer receipts at exits.
Cash register
A cash register or till is a mechanical or electronic device for calculating and recording sales transactions, and an attached cash drawer for storing cash...
. Sweethearting is the most common type of employee theft.
Sweethearting is unauthorized giving-away of merchandise without charge to a "sweetheart" customer (e.g., friend, family, fellow employee) by the fake scan or ring-up of merchandise by the cashier
Cashier
Cashier is an occupation focused on the handling of cash money.- Retail :In a shop, a cashier is a person who scans the goods through a machine called a cash register that the consumer wishes to purchase at the retail store. After all of the goods have been scanned, the cashier then collects...
. Employees operating cash registers can create numerous ways to sweetheart:
- Scan avoidance
- Price overrides
- Refund fraud, gift card fraud
- Void fraud
- Invoicing scams
Sweethearting can be difficult to detect. Common countermeasures include use of CCTV surveillance cameras and security guards checking customer receipts at exits.