Teleplan International N.V. is one of the suppliers of high-tech after-market services and provides "total lifecycle care solutions" for the world of Computers, Communications and Consumer Electronics (“3Cs”). The "lifecycle care concept" ranges from simple repairs to the most sophisticated technological and electronic solutions. Headquartered in Amsterdam/Schiphol, the Netherlands, Teleplan currently operates from 22 sites in Europe, North America, Asia and Australia with approximately 5,600 employees.

Teleplan Services

Teleplan delivers, for all 3Cs, a unique concept of lifecycle care services, on a global scale. The company cares for all electronic devices on all levels, where and when it is needed, from the moment of purchase right through to reconditioning or recycling.
Customers include OEMs, insurance companies, retailers, distributors, service providers and other EMS companies.

Facilities

Teleplan is headquartered in Schiphol, Netherlands

Netherlands

The Netherlands is a constituent country of the Kingdom of the Netherlands, located mainly in North-West Europe and with several islands in the Caribbean. Mainland Netherlands borders the North Sea to the north and west, Belgium to the south, and Germany to the east, and shares maritime borders...

. The company now has 18 global locations with a total of 5,939 employees (2009) spread over 3 regions (Americas

Americas

The Americas, or America , are lands in the Western hemisphere, also known as the New World. In English, the plural form the Americas is often used to refer to the landmasses of North America and South America with their associated islands and regions, while the singular form America is primarily...

, EMEA

EMEA

EMEA may stand for:* the previous acronym of the European Medicines Agency, an EU regulatory agency for the evaluation of medicinal products* Europe, the Middle East and Africa...

 and APAC

APAC

APAC or Apac may refer to:* Apac, a city in the Apac District of Uganda* Apac District, in Uganda* APAC Customer Services* Asia-Pacific * Asia, Pacific and Africa Collections at the British Library...

).

History

Teleplan was founded in Griesheim

Griesheim

Griesheim is a town in the Darmstadt-Dieburg district, in Hessen, Germany. It is situated approx. 7 km west of Darmstadt.-History:...

 (near Frankfurt

Frankfurt

Frankfurt am Main , commonly known simply as Frankfurt, is the largest city in the German state of Hesse and the fifth-largest city in Germany, with a 2010 population of 688,249. The urban area had an estimated population of 2,300,000 in 2010...

, Germany

Germany

Germany , officially the Federal Republic of Germany , is a federal parliamentary republic in Europe. The country consists of 16 states while the capital and largest city is Berlin. Germany covers an area of 357,021 km2 and has a largely temperate seasonal climate...

) in 1983. The company started servicing broadcasting equipment. Its first customer was Broadcast Television Systems Inc.

Broadcast Television Systems Inc.

Broadcast Television Systems was a joint venture between Robert Bosch GmbH's Fernseh Division and Philips Broadcast in Breda, Netherlands formed in 1986.- History :...

. Teleplan's broad knowledge of advanced measurement, testing and control equipment provided the platform necessary to meet the demands of computer suppliers such as Sony

Sony

, commonly referred to as Sony, is a Japanese multinational conglomerate corporation headquartered in Minato, Tokyo, Japan and the world's fifth largest media conglomerate measured by revenues....

 and HP during the PC market boom of the 1980s, cementing Teleplan's place as a European provider of outsourced warranty services for the PC industry.

Until 1990, Teleplan concentrated on expanding the borders of its regional foundation in order to serve customers on a larger scale. Major expansions from 1990 onwards included expanding technical knowledge, developing highly advanced measuring and regulating equipment and developing software in-house in order to supervise the entire process.

By 1994, Teleplan had developed into one of the most important players in the German market in the field of CRT monitor repair with a vast number of large European customers. The German Teleplan concept was so successful, client requests for Teleplan's services from other regions became too large to ignore and Teleplan began examining possibilities for establishing a physical network of branches throughout Europe. A chronology of the company's global growth and acquisition path follows:

Milestones

• 1982 Foundation of the company as Teleplan Telekommunikationssysteme Vertriebs und Handels GmbH in Griesheim, Darmstadt
• 1990 Expansion and acquisition of contracts for industrial customers in order to deal with warranty repairs for monitors
• 1996 Market entry into Switzerland, the Netherlands, United Kingdom and Austria
• 1997 Market entry into Sweden and Italy
• 1998 Diverse takeovers

Relocation of the headquarters to Amsterdam, Netherlands

IPO on the Neuer Markt of the Frankfurt Stock Exchange

• 1999 Merger with the business unit “repairs of Computer peripherals” of Hanvant International
• 2002 Teleplan began on cutting down acquisitions
• 2004 Teleplan and a group of shareholders agreed upon and substantially concluded a comprehensive financial restructuring of its debt facilities
• 2005 Capital Increase as part of the financial restructuring in June 2005
• 2007 Capital increase of 10% to raise the cash position of Teleplan
• 2009 Restructuring successfully implemented