Telesoft Technologies
Encyclopedia
Telesoft Technologies is a privately held UK-based limited company specializing in telephony equipment for monitoring and media applications for fixed, wireless and IP networks. Two entrepreneurs, Rob Downham and Bruce Markham, who had worked for GPT at Sopers Lane in Poole designing the original System X telephone exchange, formed the Company with the idea of revolutionizing telephone applications controlled by computer.
Their SS7 signalling based products, coinciding with the deregulation of the UK industry, were the first to put SS7 on a single card in a stand alone PC/server. Previously SS7 infrastructure costs had been prohibitive but by driving telephony infrastructure costs lower completely new customer applications could be developed.
Telesoft Technologies soon became known to SIs, OEMs and Telecom Operators for enabling worldwide connection between fixed, wireless and IP signalling network variants. Today their products encompass Media (voice, video etc) and monitoring as well as the signalling solutions. Their Media products include Media Platforms/IVRs, Gateways, Converters and Programmable Switches. Monitoring products include passive monitoring probes for Lawful Interception
used in Homeland Security & Intelligence and monitoring solutions for OEMs to create OSS & VAS
applications (such as roaming welcome notes). It has offices in the UK, USA and India covering Europe, Americas and the Far East.
Their SS7 signalling based products, coinciding with the deregulation of the UK industry, were the first to put SS7 on a single card in a stand alone PC/server. Previously SS7 infrastructure costs had been prohibitive but by driving telephony infrastructure costs lower completely new customer applications could be developed.
Telesoft Technologies soon became known to SIs, OEMs and Telecom Operators for enabling worldwide connection between fixed, wireless and IP signalling network variants. Today their products encompass Media (voice, video etc) and monitoring as well as the signalling solutions. Their Media products include Media Platforms/IVRs, Gateways, Converters and Programmable Switches. Monitoring products include passive monitoring probes for Lawful Interception
Lawful interception
Lawful interception is obtaining communications network data pursuant to lawful authority for the purpose of analysis or evidence. Such data generally consist of signalling or network management information or, in fewer instances, the content of the communications...
used in Homeland Security & Intelligence and monitoring solutions for OEMs to create OSS & VAS
Value-added service
A value-added service is popular as a telecommunications industry term for non-core services, or in short, all services beyond standard voice calls and fax transmissions. However, it can be used in any service industry, for services available at little or no cost, to promote their primary business...
applications (such as roaming welcome notes). It has offices in the UK, USA and India covering Europe, Americas and the Far East.
History
- 1989: Telesoft Technologies founded
- 1989: SS7 on a card, allowing early Computer Telephony IntegrationComputer telephony integrationComputer telephony integration, also called computer–telephone integration or CTI, is a common name for any technology that allows interactions on a telephone and a computer to be integrated or coordinated...
, and opening up the SS7 Market to smaller suppliers - 1991: 1st passive network monitoring probesNetwork monitoringThe term network monitoring describes the use of a system that constantly monitors a computer network for slow or failing components and that notifies the network administrator in case of outages...
developed for Homeland Security & Intelligence - 1994: OKEFORD Protocol Converter and Open Programmable Switch launched
- 1995: Telesoft Technologies opens Americas office in Atlanta, GA
- 1997: Telesoft Technologies moved into Blandford HQ
- 1998: HINTON Lawful InterceptionLawful interceptionLawful interception is obtaining communications network data pursuant to lawful authority for the purpose of analysis or evidence. Such data generally consist of signalling or network management information or, in fewer instances, the content of the communications...
product range launched - 1999: ANSTY network monitoringNetwork monitoringThe term network monitoring describes the use of a system that constantly monitors a computer network for slow or failing components and that notifies the network administrator in case of outages...
product range for OSS/VASValue-added serviceA value-added service is popular as a telecommunications industry term for non-core services, or in short, all services beyond standard voice calls and fax transmissions. However, it can be used in any service industry, for services available at little or no cost, to promote their primary business...
launched - 2000: Telesoft Technologies adds new building to Blandford campus
- 2007: OKEFORD Media Platform/IVR launched for automated speech recognitionSpeech recognitionSpeech recognition converts spoken words to text. The term "voice recognition" is sometimes used to refer to recognition systems that must be trained to a particular speaker—as is the case for most desktop recognition software...
and response, allowing VUIVoice User InterfaceA Voice–user interface makes human interaction with computers possible through a voice/speech platform in order to initiate an automated service or process....
rather than GUIGraphical user interfaceIn computing, a graphical user interface is a type of user interface that allows users to interact with electronic devices with images rather than text commands. GUIs can be used in computers, hand-held devices such as MP3 players, portable media players or gaming devices, household appliances and...
interfaces - 2008: OKEFORD Media Platform certified VoiceXMLVoiceXMLVoiceXML is the W3C's standard XML format for specifying interactive voice dialogues between a human and a computer. It allows voice applications to be developed and deployed in an analogous way to HTML for visual applications. Just as HTML documents are interpreted by a visual web browser,...
compliant - 2008: Telesoft Technologies opens India Office in Noida
- 2009: Telesoft Technologies acquires Think Engine Networks and Cognitronicsin Danbury, CT
- 2010: ARNE IVR introduced to service value added service applications for OEMOEMOEM means the original manufacturer of a component for a product, which may be resold by another company.OEM may also refer to:-Computing:* OEM font, or OEM-US, the original character set of the IBM PC, circa 1981...
s and system integratorSystem integratorA systems integrator is a person or company that specializes in bringing together component subsystems into a whole and ensuring that those subsystems function together, a practice known as System Integration...
s in the telecoms market.
Key Telecommunications Markets
- Lawful InterceptionLawful interceptionLawful interception is obtaining communications network data pursuant to lawful authority for the purpose of analysis or evidence. Such data generally consist of signalling or network management information or, in fewer instances, the content of the communications...
for Homeland SecurityHomeland securityHomeland security is an umbrella term for security efforts to protect states against terrorist activity. Specifically, is a concerted national effort to prevent terrorist attacks within the U.S., reduce America’s vulnerability to terrorism, and minimize the damage and recover from attacks that do...
& Intelligence - Protocol converterProtocol converterA Protocol Converter is a device used to convert standard or proprietary protocol of one device to the protocol suitable for the other device or tools to achieve the interoperability...
s/Media GatewayMedia gatewayA Media gateway is a translation device or service that converts digital media streams between disparate telecommunications networks such as PSTN, SS7, Next Generation Networks or PBX...
s - Monitoring Probes for SI & OEM Applications
- Media ServerMedia ServerA media server refers either to a dedicated computer appliance or to a specialized application software, ranging from an enterprise class machine providing video on demand, to, more commonly, a small personal computer or NAS for the home, dedicated for storing various digital media .-Purpose:By...
s/Platforms/IVRs
Office locations
- Europe: Blandford, UK
- Americas: Atlanta, GeorgiaAtlanta, GeorgiaAtlanta is the capital and most populous city in the U.S. state of Georgia. According to the 2010 census, Atlanta's population is 420,003. Atlanta is the cultural and economic center of the Atlanta metropolitan area, which is home to 5,268,860 people and is the ninth largest metropolitan area in...
, USA - Far East: NoidaNoidaNoida , short for the New Okhla Industrial Development Area, is an area in India under the management of the New Okhla Industrial Development Authority . Noida came into administrative existence on 17 April 1976 and celebrates 17 April as "Noida Day". It was set up as part of an urbanization...
, India