Tivoli Service Automation Manager
Encyclopedia
Tivoli Service Automation Manager is the Cloud
management package from IBM
in the Tivoli Software
brand. Unofficial abbreviations are TSAM and TivSAM.
As the product sheet sells it:
"IBM Tivoli Service Automation Manager enables users to request, deploy, monitor and manage cloud computing services. It also provides traceable approvals and processes."
The main use of TSAM is to automate technical as well as business processes involved in deploying new IT services. It is an intermediate between on the one end a user with a service request, and on the other end a hypervisor
that manages some hardware resource pool on which the service will run.
TSAM consists of various components, some of which are separate IBM products:
TSAM maintains a large collection of objects and their attributes, which forms its Data Center Model that is stored in a separate database.
Cloud computing
Cloud computing is the delivery of computing as a service rather than a product, whereby shared resources, software, and information are provided to computers and other devices as a utility over a network ....
management package from IBM
IBM
International Business Machines Corporation or IBM is an American multinational technology and consulting corporation headquartered in Armonk, New York, United States. IBM manufactures and sells computer hardware and software, and it offers infrastructure, hosting and consulting services in areas...
in the Tivoli Software
Tivoli Software
Tivoli Software is the service management brand of the IBM Software Group. IBM purchased Austin-based Tivoli Systems, Inc. on March 4, 1996 and allowed existing executive management to operate Tivoli as a wholly owned subsidiary in the IBM Software Group...
brand. Unofficial abbreviations are TSAM and TivSAM.
As the product sheet sells it:
"IBM Tivoli Service Automation Manager enables users to request, deploy, monitor and manage cloud computing services. It also provides traceable approvals and processes."
The main use of TSAM is to automate technical as well as business processes involved in deploying new IT services. It is an intermediate between on the one end a user with a service request, and on the other end a hypervisor
Hypervisor
In computing, a hypervisor, also called virtual machine manager , is one of many hardware virtualization techniques that allow multiple operating systems, termed guests, to run concurrently on a host computer. It is so named because it is conceptually one level higher than a supervisory program...
that manages some hardware resource pool on which the service will run.
TSAM consists of various components, some of which are separate IBM products:
- A RESTRepresentational State TransferRepresentational state transfer is a style of software architecture for distributed hypermedia systems such as the World Wide Web. The term representational state transfer was introduced and defined in 2000 by Roy Fielding in his doctoral dissertation...
Web 2.0Web 2.0The term Web 2.0 is associated with web applications that facilitate participatory information sharing, interoperability, user-centered design, and collaboration on the World Wide Web...
APIApplication programming interfaceAn application programming interface is a source code based specification intended to be used as an interface by software components to communicate with each other...
, on which the Self-Service Graphical User Interface, and the administrative StartCenters, are built. - Tivoli Service Request Manager
- Tivoli Process Automation Engine. This is an incarnation of a central component of the Maximo (MRO)Maximo (MRO)IBM Maximo Asset Management software provides asset lifecycle and maintenance management for all asset types on a single platform. It is used to help maximize the value of critical business and IT assets over their lifecycles with workflows by enforcing best practices that yield benefits for all...
asset and workflow management application that IBM acquired in 2006. - Tivoli Provisioning ManagerTivoli Provisioning ManagerTivoli Provisioning Manager is a product in IBM´s Tivoli Software brand. Its purpose is to automate the provisioning of virtual servers and software. TPM is a "manager of managers", in that it does not manage any hardware itself, but issues commands to the hypervisors that do actually manage the...
, the application that runs workflows to automate deployment of software.
TSAM maintains a large collection of objects and their attributes, which forms its Data Center Model that is stored in a separate database.
External Sources
- IBM's product page: http://www-01.ibm.com/software/tivoli/products/service-auto-mgr/
- Review of the 7.1 release (2009): http://www.enterprisemanagement.com/research/asset.php?id=1125
- News items on IBM's Cloud offerings (2009): http://www.eweekeurope.co.uk/news/news-it-infrastructure/ibm-embraces-corporate-cloud-1140 ; http://www.eweekeurope.co.uk/news/news-cloud-computing/ibm-releases-more-cloud-computing-tech-2001
- Tivoli community Cloud focus: http://www.tivoli-ug.org/communityfocus?page=c_focus_automation