Trio AB
Encyclopedia
Trio AB is telecommunications company which delivers Enterprise Telephony solutions to both operators (in which case the actual end users are offered a Hosted PBX solution) and directly to companies. While Trio was built during SS7
SS7
SS-7 can stand for:* Signaling System #7, a set of telephone signaling protocols.* The R-16 missile, with NATO reporting name SS-7 Saddler.* China Railways SS7, an electric locomotive model in China.* Super Socket 7, a chip socket introduced by AMD...

/ISUP, it has been adapting to use VoIP in its newer products.

Note: Teligent acquired Trio in the early summer of 2006, and Trio ceased to exist as an independent entity.

History

Trio started out as a company developing PC-Fax programs for the consumer market, but in 1997 it acquired two companies: Preseco Informationssystem AB and the operation in Objecta Elektronik & Data AB. During this, Trio moves from the consumer market more toward the business to business market. The technology from the three companies is integrated in to Trio PresentOffice, and in December 1998 Trio's stock is listed on the O-list of the Stockholm Stock Exchange.

In 1999 Trio acquires Abacus Solutions Oy in Finland
Finland
Finland , officially the Republic of Finland, is a Nordic country situated in the Fennoscandian region of Northern Europe. It is bordered by Sweden in the west, Norway in the north and Russia in the east, while Estonia lies to its south across the Gulf of Finland.Around 5.4 million people reside...

, expanding Trio's capabilities in the mobile dimension and introducing Trio Mobile Office to the product portfolio. The three product lines take shape at this time when Trio launched Trio TeleVoice in 2000.

In 2003 Trio acquired its first operator customer outside the Nordic Countries
Nordic countries
The Nordic countries make up a region in Northern Europe and the North Atlantic which consists of Denmark, Finland, Iceland, Norway and Sweden and their associated territories, the Faroe Islands, Greenland and Åland...

, and in 2005 it acquired its first operator customer outside of Europe
Europe
Europe is, by convention, one of the world's seven continents. Comprising the westernmost peninsula of Eurasia, Europe is generally 'divided' from Asia to its east by the watershed divides of the Ural and Caucasus Mountains, the Ural River, the Caspian and Black Seas, and the waterways connecting...

.

Available Features

  • ACD
  • IVR
    Interactive voice response
    Interactive voice response is a technology that allows a computer to interact with humans through the use of voice and DTMF keypad inputs....

  • Music on Hold
    Music on hold
    Music on hold is the business practice of playing recorded music to fill the silence that would be heard by telephone callers who have been placed on hold...

  • Auto Attendant
  • Private Numbering
  • Among others

External links

The source of this article is wikipedia, the free encyclopedia.  The text of this article is licensed under the GFDL.
 
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