Trusteer
Encyclopedia
Trusteer is a privately held computer security firm responsible for the development of Rapport security software. The company has headquarters in Boston, Massachusetts in the United States
.
Various financial institutions are currently distributing the software to their customers via internet banking services. Banks promoting the software include Bank of America
, HSBC
, NatWest, The Royal Bank of Scotland, CIBC, Ulster Bank
, First Direct
, Santander
, Standard Bank of South Africa
and BMO
.
The software is compatible with various browser programs (Microsoft Internet Explorer
, Mozilla Firefox
, Google Chrome
and Apple Safari
).
In May 2009, NatWest and The Royal Bank of Scotland were the first of the UK's high street banks to offer Rapport to their customers,
followed by HSBC
in February 2010.
American financial institutions offering the software include SunTrust in November 2010,
First Republic Bank
in San Francisco in February 2011,
and Bank of America
in March 2011.
Some users have reported problems with Rapport, including high CPU
utilisation and difficulty in removing the software.
In a recent presentation given at 44con, bypassing Trusteer Rapport's keylogger protection was shown to be relatively trivial.
United States
The United States of America is a federal constitutional republic comprising fifty states and a federal district...
.
Rapport software
Trusteer Rapport is lightweight security software designed to protect confidential data, such as account credentials, from being stolen by malicious software (malware) and via phishing. To achieve this goal, the software first includes anti-phishing measures to protect against misdirection. It also locks down the browser and communication, preventing malicious screen scraping. The software is compatible with Microsoft Windows and Mac OS X and can be downloaded free of charge. Financial institutions offer the software free of charge with a view to making online banking safer for customers.Various financial institutions are currently distributing the software to their customers via internet banking services. Banks promoting the software include Bank of America
Bank of America
Bank of America Corporation, an American multinational banking and financial services corporation, is the second largest bank holding company in the United States by assets, and the fourth largest bank in the U.S. by market capitalization. The bank is headquartered in Charlotte, North Carolina...
, HSBC
HSBC
HSBC Holdings plc is a global banking and financial services company headquartered in Canary Wharf, London, United Kingdom. it is the world's second-largest banking and financial services group and second-largest public company according to a composite measure by Forbes magazine...
, NatWest, The Royal Bank of Scotland, CIBC, Ulster Bank
Ulster Bank
Ulster Bank is a large commercial bank, one of the Big Four in both Northern Ireland and the Republic of Ireland. The Ulster Bank Group is subdivided into two separate legal entities, Ulster Bank Limited and Ulster Bank Ireland Limited...
, First Direct
First Direct
First Direct is a telephone and internet-based retail bank in the United Kingdom, a division of HSBC Bank plc. First Direct has headquarters in Leeds, West Yorkshire, England, and has 1.16 million customers....
, Santander
Santander UK
Santander UK plc is a wholly owned subsidiary of the Spanish Santander Group. Based in the United Kingdom, it operates under the name of Santander. Santander is the third largest bank in the UK in terms of deposits, the second largest in terms of mortgages held, and the fourth largest in terms of...
, Standard Bank of South Africa
Standard Bank
The Standard Bank of South Africa Limited is one of South Africa's largest financial services groups. It operates in 30 countries around the world, including 17 in Africa.-History:...
and BMO
Bank of Montreal
The Bank of Montreal , , or BMO Financial Group, is the fourth largest bank in Canada by deposits. The Bank of Montreal was founded on June 23, 1817 by John Richardson and eight merchants in a rented house in Montreal, Quebec. On May 19, 1817 the Articles of Association were adopted, making it...
.
The software is compatible with various browser programs (Microsoft Internet Explorer
Internet Explorer
Windows Internet Explorer is a series of graphical web browsers developed by Microsoft and included as part of the Microsoft Windows line of operating systems, starting in 1995. It was first released as part of the add-on package Plus! for Windows 95 that year...
, Mozilla Firefox
Mozilla Firefox
Mozilla Firefox is a free and open source web browser descended from the Mozilla Application Suite and managed by Mozilla Corporation. , Firefox is the second most widely used browser, with approximately 25% of worldwide usage share of web browsers...
, Google Chrome
Google Chrome
Google Chrome is a web browser developed by Google that uses the WebKit layout engine. It was first released as a beta version for Microsoft Windows on September 2, 2008, and the public stable release was on December 11, 2008. The name is derived from the graphical user interface frame, or...
and Apple Safari
Safari (web browser)
Safari is a web browser developed by Apple Inc. and included with the Mac OS X and iOS operating systems. First released as a public beta on January 7, 2003 on the company's Mac OS X operating system, it became Apple's default browser beginning with Mac OS X v10.3 "Panther". Safari is also the...
).
In May 2009, NatWest and The Royal Bank of Scotland were the first of the UK's high street banks to offer Rapport to their customers,
followed by HSBC
HSBC
HSBC Holdings plc is a global banking and financial services company headquartered in Canary Wharf, London, United Kingdom. it is the world's second-largest banking and financial services group and second-largest public company according to a composite measure by Forbes magazine...
in February 2010.
American financial institutions offering the software include SunTrust in November 2010,
First Republic Bank
First Republic Bank
First Republic Bank is a bank and wealth management company offering personal banking, business banking, trust and wealth management services. The bank specializes in delivering personalized relationship-based service through preferred banking or trust offices on the US East and West Coasts,...
in San Francisco in February 2011,
and Bank of America
Bank of America
Bank of America Corporation, an American multinational banking and financial services corporation, is the second largest bank holding company in the United States by assets, and the fourth largest bank in the U.S. by market capitalization. The bank is headquartered in Charlotte, North Carolina...
in March 2011.
Some users have reported problems with Rapport, including high CPU
Central processing unit
The central processing unit is the portion of a computer system that carries out the instructions of a computer program, to perform the basic arithmetical, logical, and input/output operations of the system. The CPU plays a role somewhat analogous to the brain in the computer. The term has been in...
utilisation and difficulty in removing the software.
In a recent presentation given at 44con, bypassing Trusteer Rapport's keylogger protection was shown to be relatively trivial.