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VADS (IT company)
Encyclopedia
VADS Berhad is one of Malaysia’s leading Managed ICT Service provider. Having grown from a joint venture between IBM
Global Network Services and Telekom Malaysia
Berhad (TM) in 1991, today it is a wholly owned subsidiary of TM; serving more than 500 medium to large businesses across industries.
Their main activities are value-added service
s, IT
Services and Business Process Outsourcing
.
, their solutions are:
- Contact Centre Outsourcing (Inbound and Outbound Calls)
- Transaction Process Outsourcing
- Knowledge Process Outsourcing
- Human Capital Management (Recruitment and Training)
- Facilities and Technology Outsourcing.
IBM
International Business Machines Corporation or IBM is an American multinational technology and consulting corporation headquartered in Armonk, New York, United States. IBM manufactures and sells computer hardware and software, and it offers infrastructure, hosting and consulting services in areas...
Global Network Services and Telekom Malaysia
Telekom Malaysia
Telekom Malaysia Berhad , DBA TM, is the largest integrated solutions provider in Malaysia, and one of Asia's leading communications companies, with a market capitalisation of RM13.9 billion and a workforce of 26,629 employees. Established as the Telecommunications Department of Malaya in 1946, it...
Berhad (TM) in 1991, today it is a wholly owned subsidiary of TM; serving more than 500 medium to large businesses across industries.
Their main activities are value-added service
Value-added service
A value-added service is popular as a telecommunications industry term for non-core services, or in short, all services beyond standard voice calls and fax transmissions. However, it can be used in any service industry, for services available at little or no cost, to promote their primary business...
s, IT
Information technology
Information technology is the acquisition, processing, storage and dissemination of vocal, pictorial, textual and numerical information by a microelectronics-based combination of computing and telecommunications...
Services and Business Process Outsourcing
Business process outsourcing
Business process outsourcing is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca Cola that outsourced large segments...
.
Business Process Outsourcing
Under Business Process OutsourcingBusiness process outsourcing
Business process outsourcing is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca Cola that outsourced large segments...
, their solutions are:
- Contact Centre Outsourcing (Inbound and Outbound Calls)
- Transaction Process Outsourcing
- Knowledge Process Outsourcing
Knowledge process outsourcing
Knowledge process outsourcing is a form of outsourcing, in which knowledge-related and information-related work is carried out by workers in a different company or by a subsidiary of the same organization, which may be in the same country or in an offshore location to save cost...
- Human Capital Management (Recruitment and Training)
- Facilities and Technology Outsourcing.