VeriShow
Encyclopedia
VeriShow is a live chat and web meeting platform created and marketed by HBR Labs, LLC. It is used by companies to provide online sales and service assistance to website visitors. It enables content sharing and annotations in real-time.
(SaaS) model, and based around a set of integrated applications, that serve different purposes, such as web-conferencing and real-time multimedia content sharing for customer support
. The platform's live help can be accessed by visitors by clicking the website-embedded call-button. Using the platform's mobile version, users can use VeriShow on Android devices.
translation application enables automatic translation between languages while using the chat.
Technology
VeriShow is built on a software as a serviceSoftware as a Service
Software as a service , sometimes referred to as "on-demand software," is a software delivery model in which software and its associated data are hosted centrally and are typically accessed by users using a thin client, normally using a web browser over the Internet.SaaS has become a common...
(SaaS) model, and based around a set of integrated applications, that serve different purposes, such as web-conferencing and real-time multimedia content sharing for customer support
Customer support
Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product....
. The platform's live help can be accessed by visitors by clicking the website-embedded call-button. Using the platform's mobile version, users can use VeriShow on Android devices.
Features
The service has audio and video conferencing capabilities, along with a number of other features such as image and document sharing, text co-editing, a live video feed, and a form completion application. These applications are intended to be used by web-site representatives in the online sales or live support process. The representatives can show and annotate documents, share screens, review web pages, collaborate on a whiteboard and use a number of different calculators. A chatChat
-Conversation:* Casual conversation* Online chat in an internet chat room or instant messaging system* Synchronous conferencing, the formal term for online chat technology* Bluechat with Bluetooth devices* SMS chat, a form of Text messaging-Geography:...
translation application enables automatic translation between languages while using the chat.