Business System Planning
Encyclopedia
Business System Planning is a method for analyzing, defining and designing an information architecture
of organization
s. It was first issued by IBM in 1981, though the initial work on BSP began in the early 1970s. At first, it was for IBM internal use only. Later it was made available to customer
s and this method became an important tool for many organizations. It is a very complex method dealing with data
, processes, strategies
, aims and organizational department
s which are interconnected. BSP brings new approach to design an information architecture
and its goals are to:
The result of a BSP project is an actionable roadmap
that aligns technology investments to business strategy
.
BSP procedure
contains 15 steps which are classified into three main sections according to their functions.
or a department
interested in this study. There is no use to proceed in the study without this document. There are a number of roles which have to agree on the purpose and range of the study. These roles are as following:
is responsible for this part and its goal is to:
There is usually final product of this step, a book called Leading study book which contains all the necessary information
mentioned above. It also contains concrete study schedule, documents relating to IT
, diagram
s, etc.
After this meeting the preparation part of the project is finished and we can proceed to the analytical part of the study.
and defines business strategy
, business process
es, data classes and analyses current information
support. From these for steps goes out all the others.
as:
Team is responsible for creating the main processes from these strategic targers. The final output
of this step is a matrix
called Strategy / OU
. Strategy contains particular strategic targets mentioned above. Organizational unit
s are particular department
s of the organization
(i.e. production
, business
, marketing
, etc.). Every single department
is considered to have a responsibility for each strategic target. There is a cross written down in the matrix
in case of primary responsibility. There is a slash written down in the matrix
in case of partial responsibility.
* MM improvement = material movement improvement
* This is only a part of a large BSP analysis considering Aircraft cosporation
* Matrices
can be adjusted to get the important information
(crosses in the matrices
are usually adjusted crossways)
* Crosses and slashes in all the matrices
can be marked in many other ways then it shows my example
es (activities) within every organization
. The most important is to choose the most relevant ones which are profitable for the organization
and select the department
which is responsible for the particular process. There is usually about 40-60 business process
es depending on the size of the organization
. There are some examples of them:
The final output
of this step are two matrices
called Processes / OU
and Processes / Strategy using the same describing system as the matrix
Strategy / OU
.
) which represent data classes of the particular organizational unit
s. There is usually about 30-60 data classes depending on the size of the organization
. Future IS
is about to use database
s based on these data classes.
There are several examples of data classes:
The final output
of this step are three matrices
called Data classes / Processes, Data classes / Strategy and Data classes / OU
using the same describing system as all the matrices
mentioned above.
which has to consider information
support of each application and think of its importance. The final output
of this step is so-called Information
al cross which contains some of the matrices
mentioned above: Processes(Activities) / OU
(functions) and Data classes(Entities
) / OU
. During this step are also defined information subsystems
which plays an important role in the other two matrices
called IS
/ Entities
and IS
/ Activities. There are now four matrices
which are used to create the information
al cross. Its main aim is to catch the most important dependencies and responsibilities within the organization
and can also lead to appropriate elimination of redundancies.
. The main purpose of this step is to:
The final output
of this part strongly depends on the quality of prepared question.
. The organization
classifies and dissects all the came out problems. There is prepared a list of causes and their effects for each problem and all the problems are put into the relation with the future IS
.
of the organization
. It is necessary to connect all the information subsystems
to the logical complex. There is usually used the matrix
Processes / Data classes in order to find appropriate subsystems. Organization
then generally:
implement first? There are criteria (i.e. costs, development time, etc.) which should lead to establish the right order of system implementation. There are always subsystems with the highest priority which are about to be analysed more deeply. The information
are presented to the sponsor who can decide which information subsystems
will be developed and which not.
from the view of their planning
and managing
. Once the organization
has finished the work on processes and data classes it should explore the main functions of the system and their goals. There can arise unexpected difficulties which are about to be eliminated.
The final output
of this step is:
during this step. It considers information architecture
, IS
managing
and the sequence of information subsystems
development. An important part of the plan procedure is are expected costs, profits a schedule for future activities.
, sponsor). All the interested parties should agree on the future actions.
should establish all the particular responsibilities during the project implementation. There is usually a controlling commission which ensures the consistency across the IS
.
BSP, in addition to its value for IS
planning
, also made two other important intellectual contributions:
Information Architecture
Information architecture is the art of expressing a model or concept of information used in activities that require explicit details of complex systems. Among these activities are library systems, Content Management Systems, web development, user interactions, database development, programming,...
of organization
Organization
An organization is a social group which distributes tasks for a collective goal. The word itself is derived from the Greek word organon, itself derived from the better-known word ergon - as we know `organ` - and it means a compartment for a particular job.There are a variety of legal types of...
s. It was first issued by IBM in 1981, though the initial work on BSP began in the early 1970s. At first, it was for IBM internal use only. Later it was made available to customer
Customer
A customer is usually used to refer to a current or potential buyer or user of the products of an individual or organization, called the supplier, seller, or vendor. This is typically through purchasing or renting goods or services...
s and this method became an important tool for many organizations. It is a very complex method dealing with data
Data
The term data refers to qualitative or quantitative attributes of a variable or set of variables. Data are typically the results of measurements and can be the basis of graphs, images, or observations of a set of variables. Data are often viewed as the lowest level of abstraction from which...
, processes, strategies
Strategy
Strategy, a word of military origin, refers to a plan of action designed to achieve a particular goal. In military usage strategy is distinct from tactics, which are concerned with the conduct of an engagement, while strategy is concerned with how different engagements are linked...
, aims and organizational department
Departmentalization
Departmentalization refers to the process of grouping activities into departments.Division of labour creates specialists who need coordination. This coordination is facilitated by grouping specialists together in departments....
s which are interconnected. BSP brings new approach to design an information architecture
Information Architecture
Information architecture is the art of expressing a model or concept of information used in activities that require explicit details of complex systems. Among these activities are library systems, Content Management Systems, web development, user interactions, database development, programming,...
and its goals are to:
- understand the issues and opportunities with the current applications and technical architectureTechnical architectureTechnical architecture is one of several architecture domains that form the pillars of an enterprise architecture or solution architecture. It describes the structure and behaviour of the technology infrastructure of an enterprise, solution or system...
- develop a future state and migration path for the technology that supports the enterpriseBusinessA business is an organization engaged in the trade of goods, services, or both to consumers. Businesses are predominant in capitalist economies, where most of them are privately owned and administered to earn profit to increase the wealth of their owners. Businesses may also be not-for-profit...
- provide business executives with a direction and decision making framework for IT capital expenditures
- provide information system (IS)Information systemAn information system - or application landscape - is any combination of information technology and people's activities that support operations, management, and decision making. In a very broad sense, the term information system is frequently used to refer to the interaction between people,...
with a blueprintBlueprintA blueprint is a type of paper-based reproduction usually of a technical drawing, documenting an architecture or an engineering design. More generally, the term "blueprint" has come to be used to refer to any detailed plan....
for development
The result of a BSP project is an actionable roadmap
Technology roadmap
A technology roadmap is a plan that matches short-term and long-term goals with specific technology solutions to help meet those goals. It is a plan that applies to a new product or process, or to an emerging technology. Developing a roadmap has three major uses...
that aligns technology investments to business strategy
Strategic management
Strategic management is a field that deals with the major intended and emergent initiatives taken by general managers on behalf of owners, involving utilization of resources, to enhance the performance of firms in their external environments...
.
BSP procedure
Procedure (term)
A procedure is a sequence of actions or operations which have to be executed in the same manner in order to always obtain the same result under the same circumstances ....
contains 15 steps which are classified into three main sections according to their functions.
Obtain authorization for the study
The very first step of BSP is to obtain authorization for the study from managementManagement
Management in all business and organizational activities is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively...
or a department
Departmentalization
Departmentalization refers to the process of grouping activities into departments.Division of labour creates specialists who need coordination. This coordination is facilitated by grouping specialists together in departments....
interested in this study. There is no use to proceed in the study without this document. There are a number of roles which have to agree on the purpose and range of the study. These roles are as following:
- Management member (Director)
- can also operates as a sponsor or a team leaderTeam leaderA team leader or team lead is someone who provides guidance, instruction, direction, leadership to a group of other individuals for the purpose of achieving a key result or group of aligned results. The team lead reports to a project manager...
- verifies and approves final results of the study
- can also operates as a sponsor or a team leader
- Sponsor
- provides with the financial support for the study
- Team leaderTeam leaderA team leader or team lead is someone who provides guidance, instruction, direction, leadership to a group of other individuals for the purpose of achieving a key result or group of aligned results. The team lead reports to a project manager...
- chooses and leads the team members (apr. 4-7 persons)
- coordinates activities
- guarantees early documentation
- has 8 weeks to carry out the study (it is usually more)
- presents final results to the managementManagementManagement in all business and organizational activities is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively...
- Team member
- is usually a leader of certain organizationOrganizationAn organization is a social group which distributes tasks for a collective goal. The word itself is derived from the Greek word organon, itself derived from the better-known word ergon - as we know `organ` - and it means a compartment for a particular job.There are a variety of legal types of...
departmentDepartmentalizationDepartmentalization refers to the process of grouping activities into departments.Division of labour creates specialists who need coordination. This coordination is facilitated by grouping specialists together in departments.... - analyses and determines information needsInformation needsInformation need is an individual or group's desire to locate and obtain information to satisfy a conscious or unconscious need. The ‘information’ and ‘need’ in ‘information need’ are inseparable interconnection. Needs and interests call forth information...
of organizationOrganizationAn organization is a social group which distributes tasks for a collective goal. The word itself is derived from the Greek word organon, itself derived from the better-known word ergon - as we know `organ` - and it means a compartment for a particular job.There are a variety of legal types of... - recommends future content of ISInformation systemAn information system - or application landscape - is any combination of information technology and people's activities that support operations, management, and decision making. In a very broad sense, the term information system is frequently used to refer to the interaction between people,...
- presents final results to the managementManagementManagement in all business and organizational activities is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively...
- is usually a leader of certain organization
- SecretarySecretaryA secretary, or administrative assistant, is a person whose work consists of supporting management, including executives, using a variety of project management, communication & organizational skills. These functions may be entirely carried out to assist one other employee or may be for the benefit...
- guarantees documentationDocumentationDocumentation is a term used in several different ways. Generally, documentation refers to the process of providing evidence.Modules of Documentation are Helpful...
of the study - is also an assistant of the team leaderTeam leaderA team leader or team lead is someone who provides guidance, instruction, direction, leadership to a group of other individuals for the purpose of achieving a key result or group of aligned results. The team lead reports to a project manager...
- guarantees documentation
Study preparation
Second part of BSP is study preparation. The team leaderTeam leader
A team leader or team lead is someone who provides guidance, instruction, direction, leadership to a group of other individuals for the purpose of achieving a key result or group of aligned results. The team lead reports to a project manager...
is responsible for this part and its goal is to:
- set time plan
- get all the necessary documents
- choose managersManagementManagement in all business and organizational activities is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively...
for interviewInterviewAn interview is a conversation between two people where questions are asked by the interviewer to obtain information from the interviewee.- Interview as a Method for Qualitative Research:"Definition" -... - ensure meeting and interviewInterviewAn interview is a conversation between two people where questions are asked by the interviewer to obtain information from the interviewee.- Interview as a Method for Qualitative Research:"Definition" -...
space - inform team members about:
- fundamental functions of the organizationOrganizationAn organization is a social group which distributes tasks for a collective goal. The word itself is derived from the Greek word organon, itself derived from the better-known word ergon - as we know `organ` - and it means a compartment for a particular job.There are a variety of legal types of...
- data processing level of the organizationOrganizationAn organization is a social group which distributes tasks for a collective goal. The word itself is derived from the Greek word organon, itself derived from the better-known word ergon - as we know `organ` - and it means a compartment for a particular job.There are a variety of legal types of...
- fundamental functions of the organization
There is usually final product of this step, a book called Leading study book which contains all the necessary information
Information
Information in its most restricted technical sense is a message or collection of messages that consists of an ordered sequence of symbols, or it is the meaning that can be interpreted from such a message or collection of messages. Information can be recorded or transmitted. It can be recorded as...
mentioned above. It also contains concrete study schedule, documents relating to IT
Information technology
Information technology is the acquisition, processing, storage and dissemination of vocal, pictorial, textual and numerical information by a microelectronics-based combination of computing and telecommunications...
, diagram
Diagram
A diagram is a two-dimensional geometric symbolic representation of information according to some visualization technique. Sometimes, the technique uses a three-dimensional visualization which is then projected onto the two-dimensional surface...
s, etc.
Study beginning
At the beginning of the study there is so-called Kick-off meeting where:- sponsor presents
- the main purpose of the study
- expected results of the study
- team leaderTeam leaderA team leader or team lead is someone who provides guidance, instruction, direction, leadership to a group of other individuals for the purpose of achieving a key result or group of aligned results. The team lead reports to a project manager...
presents- results of previous part
- plan of the study
- ITInformation technologyInformation technology is the acquisition, processing, storage and dissemination of vocal, pictorial, textual and numerical information by a microelectronics-based combination of computing and telecommunications...
managerManagementManagement in all business and organizational activities is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively...
presents- the present state of ISInformation systemAn information system - or application landscape - is any combination of information technology and people's activities that support operations, management, and decision making. In a very broad sense, the term information system is frequently used to refer to the interaction between people,...
- role of ISInformation systemAn information system - or application landscape - is any combination of information technology and people's activities that support operations, management, and decision making. In a very broad sense, the term information system is frequently used to refer to the interaction between people,...
within the organizationOrganizationAn organization is a social group which distributes tasks for a collective goal. The word itself is derived from the Greek word organon, itself derived from the better-known word ergon - as we know `organ` - and it means a compartment for a particular job.There are a variety of legal types of...
- the present state of IS
After this meeting the preparation part of the project is finished and we can proceed to the analytical part of the study.
Analytical part
Analytical part is the most important part of BSP. Team searches for appropriate organizational structureOrganizational structure
An organizational structure consists of activities such as task allocation, coordination and supervision, which are directed towards the achievement of organizational aims. It can also be considered as the viewing glass or perspective through which individuals see their organization and its...
and defines business strategy
Strategic management
Strategic management is a field that deals with the major intended and emergent initiatives taken by general managers on behalf of owners, involving utilization of resources, to enhance the performance of firms in their external environments...
, business process
Business process
A business process or business method is a collection of related, structured activities or tasks that produce a specific service or product for a particular customer or customers...
es, data classes and analyses current information
Information
Information in its most restricted technical sense is a message or collection of messages that consists of an ordered sequence of symbols, or it is the meaning that can be interpreted from such a message or collection of messages. Information can be recorded or transmitted. It can be recorded as...
support. From these for steps goes out all the others.
Define the business strategy
This step serves to define the strategic targets and the way how to achieve them within the organizationOrganization
An organization is a social group which distributes tasks for a collective goal. The word itself is derived from the Greek word organon, itself derived from the better-known word ergon - as we know `organ` - and it means a compartment for a particular job.There are a variety of legal types of...
as:
- Adaptation to the customerCustomerA customer is usually used to refer to a current or potential buyer or user of the products of an individual or organization, called the supplier, seller, or vendor. This is typically through purchasing or renting goods or services...
´s desires - Centrally planned reservations, stock, customerCustomerA customer is usually used to refer to a current or potential buyer or user of the products of an individual or organization, called the supplier, seller, or vendor. This is typically through purchasing or renting goods or services...
´s payments - Check-in improvement
- Material movement improvement
- New customerCustomerA customer is usually used to refer to a current or potential buyer or user of the products of an individual or organization, called the supplier, seller, or vendor. This is typically through purchasing or renting goods or services...
s - Noise reduction
- Paperless processes
- Product portfolio expansion
- Presentation improvement
- AdvertisingAdvertisingAdvertising is a form of communication used to persuade an audience to take some action with respect to products, ideas, or services. Most commonly, the desired result is to drive consumer behavior with respect to a commercial offering, although political and ideological advertising is also common...
improvement - Reduction of commitment losses
- Reduction of material costs
- Relations with business partners improvement
- Stock managementStock managementStock management is the function of understanding the stock mix of a company and the different demands on that stock. The demands are influenced by both external and internal factors and are balanced by the creation of Purchase order requests to keep supplies at a reasonable or prescribed...
impovement - Simplification customerCustomerA customer is usually used to refer to a current or potential buyer or user of the products of an individual or organization, called the supplier, seller, or vendor. This is typically through purchasing or renting goods or services...
´s order cycle - Transport coordination
- Upgrade of production lineProduction lineA production line is a set of sequential operations established in a factory whereby materials are put through a refining process to produce an end-product that is suitable for onward consumption; or components are assembled to make a finished article....
- Up-to-date informationInformationInformation in its most restricted technical sense is a message or collection of messages that consists of an ordered sequence of symbols, or it is the meaning that can be interpreted from such a message or collection of messages. Information can be recorded or transmitted. It can be recorded as...
Team is responsible for creating the main processes from these strategic targers. The final output
Output
Output is the term denoting either an exit or changes which exit a system and which activate/modify a process. It is an abstract concept, used in the modeling, system design and system exploitation.-In control theory:...
of this step is a matrix
Matrix (mathematics)
In mathematics, a matrix is a rectangular array of numbers, symbols, or expressions. The individual items in a matrix are called its elements or entries. An example of a matrix with six elements isMatrices of the same size can be added or subtracted element by element...
called Strategy / OU
Organizational Unit
In computing, an Organizational Unit provides a way of classifying objects located in directories, or names in a digital certificate hierarchy, typically used either to differentiate between objects with the same name , or to parcel out authority to create and manage objects In computing, an...
. Strategy contains particular strategic targets mentioned above. Organizational unit
Organizational Unit
In computing, an Organizational Unit provides a way of classifying objects located in directories, or names in a digital certificate hierarchy, typically used either to differentiate between objects with the same name , or to parcel out authority to create and manage objects In computing, an...
s are particular department
Departmentalization
Departmentalization refers to the process of grouping activities into departments.Division of labour creates specialists who need coordination. This coordination is facilitated by grouping specialists together in departments....
s of the organization
Organization
An organization is a social group which distributes tasks for a collective goal. The word itself is derived from the Greek word organon, itself derived from the better-known word ergon - as we know `organ` - and it means a compartment for a particular job.There are a variety of legal types of...
(i.e. production
Production, costs, and pricing
The following outline is provided as an overview of and topical guide to industrial organization:Industrial organization – describes the behavior of firms in the marketplace with regard to production, pricing, employment and other decisions...
, business
Business
A business is an organization engaged in the trade of goods, services, or both to consumers. Businesses are predominant in capitalist economies, where most of them are privately owned and administered to earn profit to increase the wealth of their owners. Businesses may also be not-for-profit...
, marketing
Marketing
Marketing is the process used to determine what products or services may be of interest to customers, and the strategy to use in sales, communications and business development. It generates the strategy that underlies sales techniques, business communication, and business developments...
, etc.). Every single department
Departmentalization
Departmentalization refers to the process of grouping activities into departments.Division of labour creates specialists who need coordination. This coordination is facilitated by grouping specialists together in departments....
is considered to have a responsibility for each strategic target. There is a cross written down in the matrix
Matrix (mathematics)
In mathematics, a matrix is a rectangular array of numbers, symbols, or expressions. The individual items in a matrix are called its elements or entries. An example of a matrix with six elements isMatrices of the same size can be added or subtracted element by element...
in case of primary responsibility. There is a slash written down in the matrix
Matrix (mathematics)
In mathematics, a matrix is a rectangular array of numbers, symbols, or expressions. The individual items in a matrix are called its elements or entries. An example of a matrix with six elements isMatrices of the same size can be added or subtracted element by element...
in case of partial responsibility.
Strategy / OU | Technical | Administration | Operational | Transport | Marketing | IT department |
---|---|---|---|---|---|---|
Paperless processes | x | x | x | x | x | x |
Transport coordination | x | x | x | x | ||
Noise reduction | x | / | x | |||
Check-in improvement | x | x | ||||
New customers | x | x | ||||
MM improvement | x |
* MM improvement = material movement improvement
* This is only a part of a large BSP analysis considering Aircraft cosporation
* Matrices
Matrix (mathematics)
In mathematics, a matrix is a rectangular array of numbers, symbols, or expressions. The individual items in a matrix are called its elements or entries. An example of a matrix with six elements isMatrices of the same size can be added or subtracted element by element...
can be adjusted to get the important information
Information
Information in its most restricted technical sense is a message or collection of messages that consists of an ordered sequence of symbols, or it is the meaning that can be interpreted from such a message or collection of messages. Information can be recorded or transmitted. It can be recorded as...
(crosses in the matrices
Matrix (mathematics)
In mathematics, a matrix is a rectangular array of numbers, symbols, or expressions. The individual items in a matrix are called its elements or entries. An example of a matrix with six elements isMatrices of the same size can be added or subtracted element by element...
are usually adjusted crossways)
* Crosses and slashes in all the matrices
Matrix (mathematics)
In mathematics, a matrix is a rectangular array of numbers, symbols, or expressions. The individual items in a matrix are called its elements or entries. An example of a matrix with six elements isMatrices of the same size can be added or subtracted element by element...
can be marked in many other ways then it shows my example
Define the business processes
There are several business processBusiness process
A business process or business method is a collection of related, structured activities or tasks that produce a specific service or product for a particular customer or customers...
es (activities) within every organization
Organization
An organization is a social group which distributes tasks for a collective goal. The word itself is derived from the Greek word organon, itself derived from the better-known word ergon - as we know `organ` - and it means a compartment for a particular job.There are a variety of legal types of...
. The most important is to choose the most relevant ones which are profitable for the organization
Organization
An organization is a social group which distributes tasks for a collective goal. The word itself is derived from the Greek word organon, itself derived from the better-known word ergon - as we know `organ` - and it means a compartment for a particular job.There are a variety of legal types of...
and select the department
Departmentalization
Departmentalization refers to the process of grouping activities into departments.Division of labour creates specialists who need coordination. This coordination is facilitated by grouping specialists together in departments....
which is responsible for the particular process. There is usually about 40-60 business process
Business process
A business process or business method is a collection of related, structured activities or tasks that produce a specific service or product for a particular customer or customers...
es depending on the size of the organization
Organization
An organization is a social group which distributes tasks for a collective goal. The word itself is derived from the Greek word organon, itself derived from the better-known word ergon - as we know `organ` - and it means a compartment for a particular job.There are a variety of legal types of...
. There are some examples of them:
- Contacts creation
- Hangaring
- InvoicingInvoiceAn invoice or bill is a commercial document issued by a seller to the buyer, indicating the products, quantities, and agreed prices for products or services the seller has provided the buyer. An invoice indicates the buyer must pay the seller, according to the payment terms...
- Monitoring
- PlanePlane-Physical objects:* Aeroplane or airplane, a fixed-wing aircraft* Plane , a woodworking tool to smooth surfaces* Platanus, a genus of trees with the common name "plane"* Acer pseudoplatanus, a tree species sometimes called "plane"...
coordinationCoordinationCoordination is the act of coordinating, making different people or things work together for a goal or effect to fulfill desired goals in an organization.Coordination is a managerial function in which different activities of the business are properly adjusted and interlinked.Coordination may also... - PlanePlane-Physical objects:* Aeroplane or airplane, a fixed-wing aircraft* Plane , a woodworking tool to smooth surfaces* Platanus, a genus of trees with the common name "plane"* Acer pseudoplatanus, a tree species sometimes called "plane"...
service - Registration of a new customerCustomerA customer is usually used to refer to a current or potential buyer or user of the products of an individual or organization, called the supplier, seller, or vendor. This is typically through purchasing or renting goods or services...
- Service CatalogService CatalogA service catalog , as defined in Information Technology Infrastructure Library Service Design, is a list of services that an organization provides, often to its employees or customers...
creation - Service reservation
- Employee trainingTrainingThe term training refers to the acquisition of knowledge, skills, and competencies as a result of the teaching of vocational or practical skills and knowledge that relate to specific useful competencies. It forms the core of apprenticeships and provides the backbone of content at institutes of...
- Transfer
- Car rentalCar rentalA car rental or car hire agency is a company that rents automobiles for short periods of time for a fee...
The final output
Output
Output is the term denoting either an exit or changes which exit a system and which activate/modify a process. It is an abstract concept, used in the modeling, system design and system exploitation.-In control theory:...
of this step are two matrices
Matrix (mathematics)
In mathematics, a matrix is a rectangular array of numbers, symbols, or expressions. The individual items in a matrix are called its elements or entries. An example of a matrix with six elements isMatrices of the same size can be added or subtracted element by element...
called Processes / OU
Organizational Unit
In computing, an Organizational Unit provides a way of classifying objects located in directories, or names in a digital certificate hierarchy, typically used either to differentiate between objects with the same name , or to parcel out authority to create and manage objects In computing, an...
and Processes / Strategy using the same describing system as the matrix
Matrix (mathematics)
In mathematics, a matrix is a rectangular array of numbers, symbols, or expressions. The individual items in a matrix are called its elements or entries. An example of a matrix with six elements isMatrices of the same size can be added or subtracted element by element...
Strategy / OU
Organizational Unit
In computing, an Organizational Unit provides a way of classifying objects located in directories, or names in a digital certificate hierarchy, typically used either to differentiate between objects with the same name , or to parcel out authority to create and manage objects In computing, an...
.
Processes / OU | Operational | Technical | Administration | Transport | IT department | Marketing |
---|---|---|---|---|---|---|
Training | x | x | x | x | x | x |
Monitoring | x | x | x | x | ||
Plane coordination | x | x | ||||
Plane service | / | x | x | |||
Hangaring | x | x | x | |||
Reservation | x | x | x |
Processes / Strategy | Paperless processes | Transport coordination | Check-in improvement | Noise reduction | MM improvement | New custumers |
---|---|---|---|---|---|---|
Training | x | x | x | x | x | |
Plane coordination | x | x | x | x | ||
Plane service | x | x | x | |||
Hangaring | x | x | / | |||
Reservation | x | x | ||||
Monitoring | x | / | x |
Define the data classes
It is necessary to create data classes (DC, EntitiesEntity
An entity is something that has a distinct, separate existence, although it need not be a material existence. In particular, abstractions and legal fictions are usually regarded as entities. In general, there is also no presumption that an entity is animate.An entity could be viewed as a set...
) which represent data classes of the particular organizational unit
Organizational Unit
In computing, an Organizational Unit provides a way of classifying objects located in directories, or names in a digital certificate hierarchy, typically used either to differentiate between objects with the same name , or to parcel out authority to create and manage objects In computing, an...
s. There is usually about 30-60 data classes depending on the size of the organization
Organization
An organization is a social group which distributes tasks for a collective goal. The word itself is derived from the Greek word organon, itself derived from the better-known word ergon - as we know `organ` - and it means a compartment for a particular job.There are a variety of legal types of...
. Future IS
Information system
An information system - or application landscape - is any combination of information technology and people's activities that support operations, management, and decision making. In a very broad sense, the term information system is frequently used to refer to the interaction between people,...
is about to use database
Database
A database is an organized collection of data for one or more purposes, usually in digital form. The data are typically organized to model relevant aspects of reality , in a way that supports processes requiring this information...
s based on these data classes.
There are several examples of data classes:
- AccommodationAccommodationAccommodation may refer to:* A dwelling* A place of temporary lodging* Accommodation , a theological principle linked to divine revelation within the Christian church* Accommodation , a term used in United States contract law...
- BranchPermanent establishmentA permanent establishment is a fixed place of business which generally gives rise to income or value added tax liability in a particular jurisdiction. The term is defined in many income tax treaties and most European Union Value Added Tax systems. The tax systems in some civil law countries...
- CorporationCorporationA corporation is created under the laws of a state as a separate legal entity that has privileges and liabilities that are distinct from those of its members. There are many different forms of corporations, most of which are used to conduct business. Early corporations were established by charter...
- CustomerCustomerA customer is usually used to refer to a current or potential buyer or user of the products of an individual or organization, called the supplier, seller, or vendor. This is typically through purchasing or renting goods or services...
- Employee
- InvoiceInvoiceAn invoice or bill is a commercial document issued by a seller to the buyer, indicating the products, quantities, and agreed prices for products or services the seller has provided the buyer. An invoice indicates the buyer must pay the seller, according to the payment terms...
- LoadLoadLoad may refer to:*Structural load, forces which are applied to a structure*Cargo*The load of a mutual fund *The genetic load of a population*The parasite load of an organism...
- PlanePlane-Physical objects:* Aeroplane or airplane, a fixed-wing aircraft* Plane , a woodworking tool to smooth surfaces* Platanus, a genus of trees with the common name "plane"* Acer pseudoplatanus, a tree species sometimes called "plane"...
- Purchase orderPurchase orderA purchase order is a commercial document issued by a buyer to a seller, indicating types, quantities, and agreed prices for products or services the seller will provide to the buyer. Sending a purchase order to a supplier constitutes a legal offer to buy products or services...
- Service CatalogService CatalogA service catalog , as defined in Information Technology Infrastructure Library Service Design, is a list of services that an organization provides, often to its employees or customers...
- Supplier
- VehicleVehicleA vehicle is a device that is designed or used to transport people or cargo. Most often vehicles are manufactured, such as bicycles, cars, motorcycles, trains, ships, boats, and aircraft....
The final output
Output
Output is the term denoting either an exit or changes which exit a system and which activate/modify a process. It is an abstract concept, used in the modeling, system design and system exploitation.-In control theory:...
of this step are three matrices
Matrix (mathematics)
In mathematics, a matrix is a rectangular array of numbers, symbols, or expressions. The individual items in a matrix are called its elements or entries. An example of a matrix with six elements isMatrices of the same size can be added or subtracted element by element...
called Data classes / Processes, Data classes / Strategy and Data classes / OU
Organizational Unit
In computing, an Organizational Unit provides a way of classifying objects located in directories, or names in a digital certificate hierarchy, typically used either to differentiate between objects with the same name , or to parcel out authority to create and manage objects In computing, an...
using the same describing system as all the matrices
Matrix (mathematics)
In mathematics, a matrix is a rectangular array of numbers, symbols, or expressions. The individual items in a matrix are called its elements or entries. An example of a matrix with six elements isMatrices of the same size can be added or subtracted element by element...
mentioned above.
DC / Processes | Monitoring | Training | Plane coordination | Hangaring | Plane service | Reservation |
---|---|---|---|---|---|---|
Corporation | / | / | x | x | ||
Plane | x | x | x | |||
Employee | / | x | / | |||
Customer | x | |||||
Load | x | |||||
Supplier | / | / | x |
DC / Strategy | Transport coordination | Paperless processes | MM improvement | Noise reduction | New customers | Check-in improvement |
---|---|---|---|---|---|---|
Corporation | x | x | x | x | / | |
Customer | x | x | x | x | ||
Supplier | / | x | x | |||
Plane | / | x | x | |||
Load | x | x | / | |||
Employee | / | / |
DC / OU | Operational | Technical | IT department | Administration | Transport | Marketing |
---|---|---|---|---|---|---|
Plane | x | x | ||||
Corporation | x | x | x | |||
Customer | x | x | ||||
Load | x | / | ||||
Supplier | / | |||||
Employee | / | / | / | / | / | / |
Analyse current information support
The main aim of this part is to check all the applications used by organizationOrganization
An organization is a social group which distributes tasks for a collective goal. The word itself is derived from the Greek word organon, itself derived from the better-known word ergon - as we know `organ` - and it means a compartment for a particular job.There are a variety of legal types of...
which has to consider information
Information
Information in its most restricted technical sense is a message or collection of messages that consists of an ordered sequence of symbols, or it is the meaning that can be interpreted from such a message or collection of messages. Information can be recorded or transmitted. It can be recorded as...
support of each application and think of its importance. The final output
Output
Output is the term denoting either an exit or changes which exit a system and which activate/modify a process. It is an abstract concept, used in the modeling, system design and system exploitation.-In control theory:...
of this step is so-called Information
Information
Information in its most restricted technical sense is a message or collection of messages that consists of an ordered sequence of symbols, or it is the meaning that can be interpreted from such a message or collection of messages. Information can be recorded or transmitted. It can be recorded as...
al cross which contains some of the matrices
Matrix (mathematics)
In mathematics, a matrix is a rectangular array of numbers, symbols, or expressions. The individual items in a matrix are called its elements or entries. An example of a matrix with six elements isMatrices of the same size can be added or subtracted element by element...
mentioned above: Processes(Activities) / OU
Organizational Unit
In computing, an Organizational Unit provides a way of classifying objects located in directories, or names in a digital certificate hierarchy, typically used either to differentiate between objects with the same name , or to parcel out authority to create and manage objects In computing, an...
(functions) and Data classes(Entities
Entity
An entity is something that has a distinct, separate existence, although it need not be a material existence. In particular, abstractions and legal fictions are usually regarded as entities. In general, there is also no presumption that an entity is animate.An entity could be viewed as a set...
) / OU
Organizational Unit
In computing, an Organizational Unit provides a way of classifying objects located in directories, or names in a digital certificate hierarchy, typically used either to differentiate between objects with the same name , or to parcel out authority to create and manage objects In computing, an...
. During this step are also defined information subsystems
Information system
An information system - or application landscape - is any combination of information technology and people's activities that support operations, management, and decision making. In a very broad sense, the term information system is frequently used to refer to the interaction between people,...
which plays an important role in the other two matrices
Matrix (mathematics)
In mathematics, a matrix is a rectangular array of numbers, symbols, or expressions. The individual items in a matrix are called its elements or entries. An example of a matrix with six elements isMatrices of the same size can be added or subtracted element by element...
called IS
Information system
An information system - or application landscape - is any combination of information technology and people's activities that support operations, management, and decision making. In a very broad sense, the term information system is frequently used to refer to the interaction between people,...
/ Entities
Entity
An entity is something that has a distinct, separate existence, although it need not be a material existence. In particular, abstractions and legal fictions are usually regarded as entities. In general, there is also no presumption that an entity is animate.An entity could be viewed as a set...
and IS
Information system
An information system - or application landscape - is any combination of information technology and people's activities that support operations, management, and decision making. In a very broad sense, the term information system is frequently used to refer to the interaction between people,...
/ Activities. There are now four matrices
Matrix (mathematics)
In mathematics, a matrix is a rectangular array of numbers, symbols, or expressions. The individual items in a matrix are called its elements or entries. An example of a matrix with six elements isMatrices of the same size can be added or subtracted element by element...
which are used to create the information
Information
Information in its most restricted technical sense is a message or collection of messages that consists of an ordered sequence of symbols, or it is the meaning that can be interpreted from such a message or collection of messages. Information can be recorded or transmitted. It can be recorded as...
al cross. Its main aim is to catch the most important dependencies and responsibilities within the organization
Organization
An organization is a social group which distributes tasks for a collective goal. The word itself is derived from the Greek word organon, itself derived from the better-known word ergon - as we know `organ` - and it means a compartment for a particular job.There are a variety of legal types of...
and can also lead to appropriate elimination of redundancies.
Discuss the analysis results with management
This step should be the last during the analytical part. Team debates on up to now achieved results with the managementManagement
Management in all business and organizational activities is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively...
. The main purpose of this step is to:
- consider all the matricesMatrix (mathematics)In mathematics, a matrix is a rectangular array of numbers, symbols, or expressions. The individual items in a matrix are called its elements or entries. An example of a matrix with six elements isMatrices of the same size can be added or subtracted element by element...
and informationInformationInformation in its most restricted technical sense is a message or collection of messages that consists of an ordered sequence of symbols, or it is the meaning that can be interpreted from such a message or collection of messages. Information can be recorded or transmitted. It can be recorded as...
al cross - confirm presumptions relating to processes and datas
- fill in the missing informationInformationInformation in its most restricted technical sense is a message or collection of messages that consists of an ordered sequence of symbols, or it is the meaning that can be interpreted from such a message or collection of messages. Information can be recorded or transmitted. It can be recorded as...
- reveal deficiencies within the organizationOrganizationAn organization is a social group which distributes tasks for a collective goal. The word itself is derived from the Greek word organon, itself derived from the better-known word ergon - as we know `organ` - and it means a compartment for a particular job.There are a variety of legal types of...
- establish future priorities
The final output
Output
Output is the term denoting either an exit or changes which exit a system and which activate/modify a process. It is an abstract concept, used in the modeling, system design and system exploitation.-In control theory:...
of this part strongly depends on the quality of prepared question.
Issue the analysis results
There are gathered all the documents created during the preceding analysis. These documents server as a base for the future information architectureInformation Architecture
Information architecture is the art of expressing a model or concept of information used in activities that require explicit details of complex systems. Among these activities are library systems, Content Management Systems, web development, user interactions, database development, programming,...
. The organization
Organization
An organization is a social group which distributes tasks for a collective goal. The word itself is derived from the Greek word organon, itself derived from the better-known word ergon - as we know `organ` - and it means a compartment for a particular job.There are a variety of legal types of...
classifies and dissects all the came out problems. There is prepared a list of causes and their effects for each problem and all the problems are put into the relation with the future IS
Information system
An information system - or application landscape - is any combination of information technology and people's activities that support operations, management, and decision making. In a very broad sense, the term information system is frequently used to refer to the interaction between people,...
.
Define the information architecture
The main goal of this step is to define the information architectureInformation Architecture
Information architecture is the art of expressing a model or concept of information used in activities that require explicit details of complex systems. Among these activities are library systems, Content Management Systems, web development, user interactions, database development, programming,...
of the organization
Organization
An organization is a social group which distributes tasks for a collective goal. The word itself is derived from the Greek word organon, itself derived from the better-known word ergon - as we know `organ` - and it means a compartment for a particular job.There are a variety of legal types of...
. It is necessary to connect all the information subsystems
Information system
An information system - or application landscape - is any combination of information technology and people's activities that support operations, management, and decision making. In a very broad sense, the term information system is frequently used to refer to the interaction between people,...
to the logical complex. There is usually used the matrix
Matrix (mathematics)
In mathematics, a matrix is a rectangular array of numbers, symbols, or expressions. The individual items in a matrix are called its elements or entries. An example of a matrix with six elements isMatrices of the same size can be added or subtracted element by element...
Processes / Data classes in order to find appropriate subsystems. Organization
Organization
An organization is a social group which distributes tasks for a collective goal. The word itself is derived from the Greek word organon, itself derived from the better-known word ergon - as we know `organ` - and it means a compartment for a particular job.There are a variety of legal types of...
then generally:
- reorder processes according to the product or service life cycle
- reorder data classes to get the squares "creates" along the main diagonal
- eventually aggregates processes and data classes into logical groups which then create particular information subsystemsInformation systemAn information system - or application landscape - is any combination of information technology and people's activities that support operations, management, and decision making. In a very broad sense, the term information system is frequently used to refer to the interaction between people,...
Establish priorities for IS development
Which ISInformation system
An information system - or application landscape - is any combination of information technology and people's activities that support operations, management, and decision making. In a very broad sense, the term information system is frequently used to refer to the interaction between people,...
implement first? There are criteria (i.e. costs, development time, etc.) which should lead to establish the right order of system implementation. There are always subsystems with the highest priority which are about to be analysed more deeply. The information
Information
Information in its most restricted technical sense is a message or collection of messages that consists of an ordered sequence of symbols, or it is the meaning that can be interpreted from such a message or collection of messages. Information can be recorded or transmitted. It can be recorded as...
are presented to the sponsor who can decide which information subsystems
Information system
An information system - or application landscape - is any combination of information technology and people's activities that support operations, management, and decision making. In a very broad sense, the term information system is frequently used to refer to the interaction between people,...
will be developed and which not.
Verify the impact of study to IS managing
There should be carried out a study about ISInformation system
An information system - or application landscape - is any combination of information technology and people's activities that support operations, management, and decision making. In a very broad sense, the term information system is frequently used to refer to the interaction between people,...
from the view of their planning
Planning
Planning in organizations and public policy is both the organizational process of creating and maintaining a plan; and the psychological process of thinking about the activities required to create a desired goal on some scale. As such, it is a fundamental property of intelligent behavior...
and managing
Management
Management in all business and organizational activities is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively...
. Once the organization
Organization
An organization is a social group which distributes tasks for a collective goal. The word itself is derived from the Greek word organon, itself derived from the better-known word ergon - as we know `organ` - and it means a compartment for a particular job.There are a variety of legal types of...
has finished the work on processes and data classes it should explore the main functions of the system and their goals. There can arise unexpected difficulties which are about to be eliminated.
The final output
Output
Output is the term denoting either an exit or changes which exit a system and which activate/modify a process. It is an abstract concept, used in the modeling, system design and system exploitation.-In control theory:...
of this step is:
- a list of requested changes in particular departmentDepartmentalizationDepartmentalization refers to the process of grouping activities into departments.Division of labour creates specialists who need coordination. This coordination is facilitated by grouping specialists together in departments....
s - a calculation of costs necessary to re/built the ISInformation systemAn information system - or application landscape - is any combination of information technology and people's activities that support operations, management, and decision making. In a very broad sense, the term information system is frequently used to refer to the interaction between people,...
Next procedure proposal
There are made final recommendations and realisation plan for the organizationOrganization
An organization is a social group which distributes tasks for a collective goal. The word itself is derived from the Greek word organon, itself derived from the better-known word ergon - as we know `organ` - and it means a compartment for a particular job.There are a variety of legal types of...
during this step. It considers information architecture
Information Architecture
Information architecture is the art of expressing a model or concept of information used in activities that require explicit details of complex systems. Among these activities are library systems, Content Management Systems, web development, user interactions, database development, programming,...
, IS
Information system
An information system - or application landscape - is any combination of information technology and people's activities that support operations, management, and decision making. In a very broad sense, the term information system is frequently used to refer to the interaction between people,...
managing
Management
Management in all business and organizational activities is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively...
and the sequence of information subsystems
Information system
An information system - or application landscape - is any combination of information technology and people's activities that support operations, management, and decision making. In a very broad sense, the term information system is frequently used to refer to the interaction between people,...
development. An important part of the plan procedure is are expected costs, profits a schedule for future activities.
Results presentation
This step contains the final agreement of all interested parties (team, managementManagement
Management in all business and organizational activities is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively...
, sponsor). All the interested parties should agree on the future actions.
Next procedure
This is the final part of BSP. The organizationOrganization
An organization is a social group which distributes tasks for a collective goal. The word itself is derived from the Greek word organon, itself derived from the better-known word ergon - as we know `organ` - and it means a compartment for a particular job.There are a variety of legal types of...
should establish all the particular responsibilities during the project implementation. There is usually a controlling commission which ensures the consistency across the IS
Information system
An information system - or application landscape - is any combination of information technology and people's activities that support operations, management, and decision making. In a very broad sense, the term information system is frequently used to refer to the interaction between people,...
.
BSP, in addition to its value for IS
Information system
An information system - or application landscape - is any combination of information technology and people's activities that support operations, management, and decision making. In a very broad sense, the term information system is frequently used to refer to the interaction between people,...
planning
Planning
Planning in organizations and public policy is both the organizational process of creating and maintaining a plan; and the psychological process of thinking about the activities required to create a desired goal on some scale. As such, it is a fundamental property of intelligent behavior...
, also made two other important intellectual contributions:
- It helped introduce the process view of the firm. The popular Business Process Re-engineeringBusiness process reengineeringBusiness process re-engineering is the analysis and design of workflows and processes within an organization.According to Davenport a business process is a set of logically related tasks performed to achieve a defined business outcome....
of the 1990s was built on this concept. - It pointed out the need to de-couple data from the applications that use these data, i.e., data independence. This supported the database approach to systems developmentSoftware development methodologyA software development methodology or system development methodology in software engineering is a framework that is used to structure, plan, and control the process of developing an information system.- History :...
.