CAA-Quebec
Encyclopedia
CAA-Quebec is the affiliated club of the Canadian Automobile Association
(or CAA) within the province of Quebec
, Canada
. It is a non-profit organization with its head offices located in Quebec City
. CAA Quebec provides roadside assistance for the broken down cars of members across its territory
in Montreal, Canada. On 9 August 1912, Frank Carrel founded the Quebec City section, known as the Quebec Automobile Club. Advocacy started from the beginning: members of the Quebec Automobile Club were already lobbying the government for better infrastructure to sustain their new cars. In 1922, the Quebec Automobile Clubs started offering roadside assistance to its members, and the following year the Montreal club started the same service. In 1950, the Automobile Club of Canada's main demand was a road crossing the island of Montreal. This continuing demand paid off, but only at the end of the decade, with the building of the boulevard Métropolitain
. The two clubs of the province began their affiliation with the American Automobile Association
(AAA) respectively in 1940 for the Quebec City club and in 1953 for the Montreal club. This marked the beginning of Trip Tiks (customized planned routes) for members of the Quebec clubs. It is only in 1984 that the two clubs merged into one entity: the Automobile and Touring club of Quebec, later renamed CAA Quebec. In 2004, it celebrated its 100th year of existence.
Canadian Automobile Association
The Canadian Automobile Association , commonly known as CAA, is a non-profit federation, founded in 1913, of nine clubs across Canada, providing roadside assistance service, a complete range of auto touring and leisure travel services, insurance services, and member discounts with preferred...
(or CAA) within the province of Quebec
Quebec
Quebec or is a province in east-central Canada. It is the only Canadian province with a predominantly French-speaking population and the only one whose sole official language is French at the provincial level....
, Canada
Canada
Canada is a North American country consisting of ten provinces and three territories. Located in the northern part of the continent, it extends from the Atlantic Ocean in the east to the Pacific Ocean in the west, and northward into the Arctic Ocean...
. It is a non-profit organization with its head offices located in Quebec City
Quebec City
Quebec , also Québec, Quebec City or Québec City is the capital of the Canadian province of Quebec and is located within the Capitale-Nationale region. It is the second most populous city in Quebec after Montreal, which is about to the southwest...
. CAA Quebec provides roadside assistance for the broken down cars of members across its territory
History
CAA Quebec was originally founded by Andrew J. Dawes as the Automobile Club of Canada in 1904. Its first meeting was held on 28 July 1904 at the Windsor HotelWindsor Hotel
Windsor Hotel may refer to:in Australia*Hotel Windsor , Australiain Canada*Windsor Hotel , Canada*Windsor Arms Hotel, Toronto, Canadain Japan*The Windsor Hotel Toya Resort & Spa, Hokkaidō, Japanin the United States...
in Montreal, Canada. On 9 August 1912, Frank Carrel founded the Quebec City section, known as the Quebec Automobile Club. Advocacy started from the beginning: members of the Quebec Automobile Club were already lobbying the government for better infrastructure to sustain their new cars. In 1922, the Quebec Automobile Clubs started offering roadside assistance to its members, and the following year the Montreal club started the same service. In 1950, the Automobile Club of Canada's main demand was a road crossing the island of Montreal. This continuing demand paid off, but only at the end of the decade, with the building of the boulevard Métropolitain
Quebec Autoroute 40
Autoroute 40 is a major highway on the north shore of the St. Lawrence River in Quebec, Canada. It is one of the two main connections between Montreal and Quebec City...
. The two clubs of the province began their affiliation with the American Automobile Association
American Automobile Association
AAA , formerly known as the American Automobile Association, is a federation of 51 independently operated motor clubs throughout North America. AAA is a not-for-profit member service organization with more than 51 million members. AAA provides services to its members such as travel, automotive,...
(AAA) respectively in 1940 for the Quebec City club and in 1953 for the Montreal club. This marked the beginning of Trip Tiks (customized planned routes) for members of the Quebec clubs. It is only in 1984 that the two clubs merged into one entity: the Automobile and Touring club of Quebec, later renamed CAA Quebec. In 2004, it celebrated its 100th year of existence.
Locations
CAA Quebec has branches in most major Quebec cities, including Chicoutimi, Gatineau, Sherbrooke, Trois-Rivieres, Quebec City, Montreal and Laval. These locations offer services including travel services and membership services (Trip Tiks, Tour Books, etc.)Roadside assistance
All service calls are received at the Montreal Contact Centre where call takers enter the information regarding the breakdown into a Computer Aided Dispatch (CAD) software. Calls are then sent either to the Montreal dispatch centre (it covers the island of Montreal, Laval, the north shore and the south shore) or to the Quebec City dispatch centre (it covers everywhere Montreal dispatch does not). Services are either done by a CAA Quebec float truck or by an affiliated station.Affiliations
- Federation Internationale de l'AutomobileFédération Internationale de l'AutomobileThe Fédération Internationale de l'Automobile is a non-profit association established as the Association Internationale des Automobile Clubs Reconnus on 20 June 1904 to represent the interests of motoring organisations and motor car users...
- American Automobile AssociationAmerican Automobile AssociationAAA , formerly known as the American Automobile Association, is a federation of 51 independently operated motor clubs throughout North America. AAA is a not-for-profit member service organization with more than 51 million members. AAA provides services to its members such as travel, automotive,...
- Canadian Automobile AssociationCanadian Automobile AssociationThe Canadian Automobile Association , commonly known as CAA, is a non-profit federation, founded in 1913, of nine clubs across Canada, providing roadside assistance service, a complete range of auto touring and leisure travel services, insurance services, and member discounts with preferred...